Burger King
reviews and complaints

I want to burger King in Whitehall drive-through but was going to wait 10 minutes before I could place a order this is no way to run a business

Like so many other fast food restaurants, I was told the "shake machine isn't working".

Perhaps, it isn't, or, perhaps, the employees have already cleaned the needing for those day and don't want to clean at the end of their shifts, which is a common practice at this type of restaurant.

Perhaps, corporate should send somebody, incognito, at rush hour to investigate.

I have tried to be patient as I like your eggs in your meals, but my last 3 trips to the Burger King in Decatur Indiana have been disastrous.
The first occasion I ordered Pancake breakfast, they took my order, when I checked the bag there was no syrup. They told me they were out of syrup after the fact. So what do you do with dry pancakes.
The second time they flat out didn't have any pancakes.
But today was the clincher, they had syrup but the pancakes were so hard I could not eat them. Sorry but this franchise has sent me back to McDonalds and Hardees for good.

On the evening of 10/13/2021, my wife and I decided to stop at Burger King in Platteville, WI, and grab a couple of items via their drive-thru. My wife ordered some chicken nuggets and a medium order of fries. I ordered a whopper and a large order of fries. When we got to the pick-up window, the lady working the window was very unfriendly and short with us. When she read back the order, she didn't mention the medium fries my wife had ordered. When we pointed it, out she rudely said she could not add items at the pick-up window. I knew she was lying when she said it. You can always add items at literally any other fast food place. This was the first time in history! It was her fault for not listening when the order was made in the first place! I went ahead and paid for the order and gave my wife my fries. When we received our order the fires tasted funny and the whopper was cold. That was the first time I'd received that kind of treatment from this particular store. Really disappointing, don't know if we'll be back.

Was rudely talked to over the intercom by employee. Upon receiving food French fries were cold and unsalted. I had also ordered chicken fries which I received chicken nuggets instead that were cooked in old grease and I could tell by the dark brown color of the nuggets. And to top it all off my burger which was a regular #1 was also cold to the touch and I was drenched in a watery mayonnaise. The food and service are and have been horrible the last few times me and my family have been here over the past year and I've finally have have had enough and decided to write this complaint hoping something can be fixed.

We stopped at the Joyce Kilmer Travel Plaza and forgot to give a code . You see my husband's sister died and we traveled to and from PA to NY via the NJ Turnpike. Our minds were not on crowns. I will scan the receipt and send. It was purchased on Oct. 6th @ 1:25 p.m. We ordered 1 10 piece chicken nuggets and 1 chicken sandwich $10.55.

Thank you again.

Helen

I ask fir onions on my breakfast sandwich! I had gotten them before! The person told me I couldn't get them until lunch! Which they were not be customer friendly! Had had an attitude about it! Now I will go across the st to McDonald's and get there breakfast sandwich with onions! Not sure what happened to have it your own way? But I won't be eating at B k in the future, and will tell all my friends about my experience ! And tell all my Facebook friends as well!

I visited thee Burger King located at 3402 South High Street in Columbus Ohio, Store #390 at 12:04 PM. I was order #34 in the drive-thru. The manager was "Ron". "Ashley" was the person who took the order. after waiting in line for approximately 10-15 minutes I finally make it to the window. I go to place my order with Ashley. She is abrupt. She is always rude. I ask for a Whopper with everything, even cheese. I order hamburgers next. I state I would like 2 hamburgers without mayo. She proceeds to tell me what condiments come on what sandwiches. I told her I was not interested in hearing about all of the condiments. I only want to make sure I don't have mayo on the hamburgers. She flew into a rage! I told her that I am only trying to place my order. She continued to rant at me. I left and drove to the window. "Ron" the manager met me there. He must have known . I told him Ashley should be fired for her behavior. She has no business being in customer service! RUDE! CONFRONTATIONAL! He didn't say a word. No apologies at all. He took my order and I waited at the window. He gave me my order and then slammed the window and walked away. I know the world is short on good help, but you should not keep employees like this...BAD. Week prior, Ashley was extremely rude. I was there at 10:28 AM. I wanted to order lunch. She said they serve lunch at 10:30 AM. I mentioned it was 2 minutes. Instead of laughing she went into a rage. I drove away and took my business elsewhere. Which is what will happen again after this incident. I'm not even being charged the correct amount! This store has major problems! I told "Ron" I was going to contact corporate. The guy never said a word, apologized or anything. Just slammed the window and walked away. That's the kind of employees you have. NOT manager material. Unprofessional. Rude. I'm disappointed for I like Burger King, but I don't need this kind of hassle just to order lunch.

Each time I have been to this location I get nasty service from the person working the window. Which so happens to be the same older man . I work in the hospital near by so sometime I stop for breakfast before I come . He is very rude . I ask for certain condiments and he ask why do I want that on my stuff . That's is rude to ask a person and once he handed me my order I checked the bag & he rudely speak out saying your welcome . This is so unprofessional and rude . He needs to training & learn how to be nice to the person helping pay his bills because I don't have to eat at that location or period .

I have been in line at the drive through at the ordering point for 30 minutes with no service

Let's start off with the phone call. I called for my parents because their whoppers were wrong. Manager tried to say they didn't come through. Which they did because the order taker said she took their order exactly how they wanted. I called my parents back to make sure and so I proceed to call them back and my phone calls get ignored. I then decide to go down to the restaurant itself. The manager who's name is Nichole, was very rude. Very unprofessional. And had that awful attitude twords her workers. How can you let someone work at a place that's supposed to be friendly? I also want the number to report her. She should not be there. If she cant be a professional then she doesn't deserve the manager title. Customers comes first but not to her apparently. The store location is 20 Centennial Blvd, Chillicothe, OH 45601 and the phone number is [protected].

Basically shut down the entire Burger King including even trying to get a fountain drink ALONE drive-through employee woman working very rude, belligerent, and refused to serve even a fountain drink claiming she was "overloaded" nobody was even in drive-through one woman employee claimed this! I would like a phone call ASAP PLEASE my name is Natalie and my number is [protected]….

Smoking weed with Sarah another assistant manger on the daily being lazy and having people do her job so she can go home in peace, and cussing at a minor making threats towards him, should be dealt with. ( can be seen on cameras if you look at it) they are lazy, unprofessional, and think they can allow them selves more breaks than other people that just started working there.

Went to Burger King at 09/27 at 3:34pm on Paul Huff in Cleveland, Tn. I went thru the drive thru and I ordered Bacon cheese whooper, 2 large onion rings, small onion ring, whopper no tomato, and cheese tots. I had to walk in cause they forgot to give me my small onion ring. Got home and there was no bacon on the whopper and our whoppers where cold.

I called BK Kettle Street Altoona OA approximately 15 minutes after consuming my drive thru meal. Male on the phone could not have cared less; I was perplexed by his lack of concern for me, I had immediately suffered debilitating diarrhea, no signs of symptoms whatsoever. The onion rings on the very bottom were the culprit, an unusual flakey crispy texture and robust flavor, 100% unlike BKs! They are not cleaning their fryers and I consumed rancid bottom floaters.

I politely requested complimentary meal coupons be postal sent to my residence, to no avail. Associate sarcastically said, well nobody else complained tonight and we were busy, so, it must have been a bad case of nerves, not our food. At that point, I stopped trying to reason with the obnoxious male. Please note, he identified BK location, Kettle Street Family Dollar Plaza Altoona PA.

Ms M M Winebrenner
1117 N 8th Avenue
Altoona PA 16601

On your window it says Mix and Match 2 for $6 and they charged 2 for $7. When we told them that said the burgers come in different sizes? When does a regular Whopper come in different sizes? Then they said that's what the computer charges and was rude to us for calling them out trying to rip us off
Manager was rude and dismissive! Didn't want to hear our complaint and closed the window on us Your company needs to honor your advertised price

Last time I will ever buy a BK whopper, or anything else, you people are nuts to charge a dollar for cheese on a whopper, it is deceptive advertising. No where on your menu does it say Oh by the way if you order cheese we are going to charge extra for it. I waited a long time for BK to finally open but with all this extra charging and the attitude of the cashiers i.e well go to Mc D's if you like, well guess what I will never go back to BK that's for sure.

The menu show the price for the bacon cheese burger but store refuses to charge the price they show . Instead they charge their own prices

contact @ [protected]@ gmail.com