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Family Dollar Customer Care Service

Family Dollar Stores, Inc.

10401 Monroe Rd
North Carolina
United States - NC28105-5349

Customer Support Phone Numbers

+1 704 847 6961 13 6
+1 704 847 7278 0 0
Contact Form

Additional Phone Numbers
+1 910 576 0433
+1 704 527 8019
+1 704 333 4359
+1 704 377 2103
+1 704 375 7719
+1 704 596 6162
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Family Dollar Complaints & Reviews

Family Dollar / Pasta salad/ had bugs in noodles

ADG16 on Jun 1, 2016
i bought 3 boxes of pasta salad..ranch and bacon flavored...7.5oz...all 3 were sku 1230389...v-62356...0 3225103230 1...i bought the first box may 25, 2016... i cooked that box of pasta, the peas were hard but i did not notice any bugs...i assumed i over cooked the pasta...i bought 2 more...

Family Dollar / samsung phone

verizon samsung gusto on May 28, 2016
I purchased a phone from family dollar at 499 n. marion may 9th. I also purchased a 300 minute phone card. Ive only used 270 minutes and it tells me I dont have any time left. The girl working fri. morning 5/27 at 9am told me I had to have the box to get a refund. If we kept every box from...

Family Dollar - Texas, San Antonio / Not being a good neighbor

Lgarcia on Mar 30, 2016
This Family Dollar is at 5802 Culebra Rd. San Antonio, TX 78228. Part of their mission statement is that they strive to be a good neighbor in the neighborhood in which they reside. Residents directly behind this store are requesting that Family Dollar be a good neighbor and put a fence up...

Family Dollar / From the top to the bottom

Machette on Mar 15, 2016
I went to work today instead of working on the cash register, or stocking.She had me to do the one thing that known of the other would do.Manual labor i had to clean out from under all the store shelves .I found food for people and cats and dogs that had expired in 2013.I had one bag that...

Family Dollar - North Carolina, Kannapolis / Money owed to me, 3 hours, medical neglect

Machette on Mar 13, 2016
I just went back to work in March 4 HOURS one day i did 6 test that day .Sonya had something to say about that she act like i was suppose to finish more than 25 test in one day.i take my time to make sure i don, t make no mistakes.The following week i finished more than 18 test that day in...

Family Dollar - North Carolina, Kannapolis / Manager, security and thief

Machette on Mar 12, 2016
i went to pick up my hours for the up incoming week and it was like i was being told your fired again .She all ready had this planned to cut my hours so low till i just give up.My hours was cut to 3 hours to give the other part time and full time workers more overtime.My god sister was in...

Family Dollar - North Carolina, Kannapolis / Getting fired without giving me no reason at all and causing me to lose 2 months worth of pay because of a lie

Machette on Mar 11, 2016
i work at store 185 in Kannapolis N.C. 28083.I have been there since June I was hired as a stocker under Brenda the manger at the time.she got fired for not giving drug test .Now the new manger Sondra King she has not done that or even mention it to any the employes .She got caught in her...

Family Dollar - Wisconsin, Oshkosh / customer service

Reviewer32848 on Feb 10, 2016
I visited my Family Dollar Store in Oshkosh Wisc. Only to be discouraged standing in line there was 7 people behind me, and one clerk to check out, When I asked her if she had help, she stated that the manager was unloading the truck, the store I work at has a rule, of 3 or more people in...

Family Dollar - Illinois, University Park / Drunk, vulgar employee

Reviewer22894 on Jan 20, 2016
On January 20, 2016, while shopping in this store along with several other shoppers (children among them), I heard and saw and this drunken employee (Eddie) loudly state he was going to ask his girlfriend to perform oral sex on him for Valentine's day (I cleaned this up). This isn't the...

Family Dollar - New York, Utica / expired pizza/rude manager

slwuticany on Jan 2, 2016
On January 2, 2016 I bought a tombstone supreme pizza from family dollar in utica ny on genesee St. When I got home I went to go make it for my family an the pepperoni was brown looking.. So I looked at the expiration date an it was dated august 31 2015. That's when I called the family...

Family Dollar / Dirty store and mean to the employees

Reviewer37717 on Dec 2, 2015
My friend works at the family dollar in La Jara Co. that store is extremly dirty the food on the shelves are expired. There is even a package of marsmallows on the shelf that is hard. They don't give her lunch breaks and days off. This is not how to run a business. As the law require...

Family Dollar - Illinois, Lansing / Employee

Reviewer17753 on Dec 1, 2015
So Rude (Tina) only one cash register open since I walked in and shopped for 45minutes. This employee accused me of phony coupons for 50 cents then she refused to give me sale price on pajama's for little girls @ 5.00 that was on the rack. I am not going to override this she stated...

Family Dollar - North Carolina, Kannapolis / Food.Manger.District manger,rsvp. Don matteson.And farah

Prince1234. on Oct 27, 2015
well family dollars has done it to me again by sending someone to talk to me unexceptly .they sent this women name farah to talk to me with another women that works under her.she did nothing the whole time but ask me questions over and over in 44-5 different ways.the lady i see for therapy...

Family Dollar - North Carolina, Kannapolis / Benefits

Aeoria1987. on Oct 25, 2015
Now they have locked my payment card so i can, t gey what little money i made last week. They also gave me an extra day next week but all that was is to see if i am still filing my complaints. The next complaint is going to be against farah on the way she had that meeting sat up, ignoring...

Family Dollar - North Carolina, Kannapolis / mangers

Prince1234. on Oct 23, 2015
i don, t know why these mangers keep treating me like i don, t know anything.mr.matherson was suppose to call and talk to me but they sent this women name Farah and another lady that works with her to come and talk to me but the person i talked to at the labor board, and the eeoc said...

Family Dollar - North Carolina, Kannapolis / Mold in current places

Reviewer32819 on Oct 21, 2015
i have tried talking to you all over and over but nothings being done about my claims.i have a lawyer in EOC, LABOR BOARD, EPILEPSEY FOUNDATION OF AMERICA, LEGAL AIDE, AND NAACP.we can settle this in court or out of court because you all have the most to lose.still this way fire hazard...

Family Dollar - North Carolina, Kannapolis / Whole family dollar store

Reviewer12348 on Oct 19, 2015
sense i strated making my complaints from the top to the bottom either won, t talk to me, answer my phone calls, won, t even tell me when i work have to here it from a snitch.how can anybody live off no hours of work, to come back to work after major surgery.it can, t be done.if they can...

Family Dollar - North Carolina, Kannapolis / My job and hours

Reviewer15581 on Oct 15, 2015
I went and tould my manger that i have to have major surgery friday and ask if i can do it another day she had to call the district manger over133 district.The 2 are trying there best to discourage me by giving me less than 5 hours all week.Jackie dosen, t even have a thing to do with the...

Family Dollar - North Carolina, Kannapolis / Whole store

Reviewer41384 on Oct 14, 2015
i used to be employed regularly than my hours got cut to 1 day a week.but sense that happen people are coming in to buy stuff then walking right back out because the stock has not been put out sense it got there.all the you boats are full and pallets to.they getting another truck in friday...

Family Dollar - North Carolina, Kannapolis / Cold foods

Reviewer93821 on Oct 13, 2015
When the truck comes in with all the cold foods it is said that you have at least 15 minutes to get it all put upbut i went to this store this morning 185 is its number the cold foods sat for more than a hour before the manger put them up all of those items was suppose to be discarded or...

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