Menu
Register
Write a review File a complaint
Angies List Customer Service Phone, Email, Contacts

Angies List
reviews and complaints

Angies List's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.angieslist.com
www.angieslist.com

Learn how the rating is calculated

1.0 1 Review 282 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Angies List complaints 282

ComplaintsBoard
R
8:06 pm EDT

Angies List Bombardment of calls from contractors I did not request

For the first time on the evening of 6/19/22, I submitted my information for a bath remodel on Angi's list. After I selected 4 specific contractors to whom I wanted to connect, I submitted the form. Beginning the morning of 6/20/22, I began to receive calls from numerous contractors, none of whom I asked for contact. The calls then escalated to the point of ~100 calls all throughout the day and evening, some as early as 8 am.

Angi's list is absolutely the worst! After the first few days of being bombarded by calls (not just for bathroom remodels, but for solar paneling and HVAC services), I shared my experience with colleagues at work as well as personal friends. All told me they had the same experience and were upset or furious at how Angi's list just "hands out" their phone number to anyone!

Prior to Angi's list, I had always relied upon Yelp for reliable reviews and also to be contacted by businesses for various projects/services. Most recently, new flooring and paint, all of which were great experiences.

The calls keep coming from Angi's list and I'm contemplating changing my phone number as a result (this is what others told me they had to do to stop the calls from coming) because it has been so disruptive to my life and work.

Desired outcome: Warn users of Angi's list that they will be contacted by approximately 100 contractors upfront and allow them to make the decision of whether or not they want to proceed.

Read full review of Angies List and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lisa Krachey
, US
Jun 30, 2022 4:08 pm EDT

Do not us Angie's lust. Still waiting on a licensed electrician and plumber without any luck. Het call for everything else that I don't want or need.

ComplaintsBoard
R
11:26 am EDT

Angies List Ovi Home Services

This company was recommended by Angi's List so I was confident in the company’s reputation. The owner (Jennifer Valdes) contacted me and the exchange was friendly. We set up a time for her to physically come to my property and see the project, which someone from her company did do and take measurements. Next step to move forward with project was to remit deposit, which I did expeditiously. After deposit was made, contractor never showed again. I contacted Ms. Valdes and received excuse that their company truck was not operable. Keep in mind, I contacted them after a no-show (she did not reach out to state that they were not coming to start project). I was left in limbo for several days. When Ms. Valdes finally responded by text, I immediately requested a refund of the deposit. Ms. Valdes stated she could not issue a refund because materials were already purchased and on the inoperable truck. I stated to Ms. Valdes to return materials and refund deposit. Ms. Valdes reluctantly agreed to refund deposit after I stated that I believed her company to be fraudulent and threatened to report. I received another text from Ms. Valdes that she was able to return the materials to Home Depot and was waiting for the funds to be available in her account. After several more attempts to resolve the refund of my deposit amicably, owner now refuses to respond.

Desired outcome: I would like my deposit refunded.

Read full review of Angies List and 1 comment
Hide full review
1 comment
Add a comment
E
E
Emma's busy builders LLC
, US
Jul 15, 2022 12:24 pm EDT

Do not ever pay in advance that is how you know its a scam I'm a subcontractor for carpentry and I can tell you now I ask for half now half later but only at the end of the day or then next day so you can see my work and how it looks or if it needs a change.

View 0 more photos
ComplaintsBoard
R
8:31 pm EDT

Angies List Gutter replacement

They lame people over charged me for new gutter and they cancelled 4 appointments then raised the price by 150 dollars and magically someone showed up 3 and Half hours late and took all day doing 42 ft of aluminum gutter.. Today just had first tiny bit of rain ☔ and the brand new overpriced gutter leaks.They are scam artists and scum to mess people around and then do a crap job.Dont send the same person I want my money 💲💰 back and my Angie worthless fee.You save nothing and waste lots of time for a simple little overpriced bent and leaking gutter.Dont ever hire these scam artists.

Desired outcome: Want my money back so I can have a real gutter person fix the crap over priced job Angie did.5 appointments 150 more and the brand new gutter leaks same place before they replaced it.Brand new only 42 ft and leaks like a sive.

Read full review of Angies List
Hide full review
ComplaintsBoard
A
6:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Angies List False leads and stealing money from contractors

I'm a small contractor. They make big promises on the phone and it sounds good. So I took a chance and signed up. It turned out to be the biggest mistake of my life. They told me they would put my company license up so I can do what my company specialize in. Septic tank install and septic tank pumping. After a month I cancelled because they couldn't find my license. I told them right where to go and the license number but they still couldn't find it. 3 days after I cancelled they charge my personal debit card. I talked to 1 home owner and she said she never even used Angie list. I'm waiting on the 2nd home owner to call back to hear what they have to say. Contractor stay away from Angie Leads.

Desired outcome: I would like a refund for the money they took without me knowing.

Read full review of Angies List
Hide full review
ComplaintsBoard
J
8:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Angies List Wallpaper removal

I paid over $250 dollars to have the wallpaper in my bedroom removed. Someone came out, but he didn't have the right equipment, and after being here for two hours it wasn't working out. He bought some products, but not the kind needed to remove the wallpaper. I really like this gentelman, was a great person and good spirited, but I really want my wallpaper removed. I went out and bought some DIF to do it myself, but I have had three major back surgeries and can't do it anymore. So, can you please honor our contract and send someone out that can remove it for me. I then want some wall stuff done...maybe paneling, or a certain kind of texturing. I have had this wallpaper up in my room for 34 years, did it myself, as I have done most things in my home, and I would like someone that knows how to remove wallpaper, and do the walls to come out. Yet, The person must me experienced in this area. My room is in such disarray because of moving every

thing out. The one gentleman who camme out said he got on Google to learn how to remove the wallpaper, and he bought some items he has purchaced, like fabric softner. I would like to return them to him. Sincerely, Jeani Parsons

Desired outcome: Wallpaper completely removed, and walls texturized or paneled.

Read full review of Angies List
Hide full review
ComplaintsBoard
A
3:25 pm EDT

Angies List HydroCleaning N.W.LLC

I was scheduled for Hydrocleaning to come out on June 11th,2022. I actually called to cancel because my aunt was extremely unhappy with them. Matt wanted to know what he could do to make it right and said he would do my job for $350 instead of $450. i felt like at the moment he was being sincere. Then he cancelled within 24 hours of my job being done. i was very upset because i had taken that day off of work to have this job done.Now said he would do the job for $300 next Sunday and that his guys have confirmed they will be there. On June 16th i text him to see when they were coming. He said Sunday at 2:00 and that he HOPES they show up. I told him that i need to know for sure. He said he will contact me tomorrow. June 17th comes and not a word so i text him at11:30 and he says he hasn't heard from the guys who work for him and that he will call me when he knows. At 5:30 i text him again. He says he still doesn't know. At this point, i am beyond upset and i know he is blowing me off. He acted like his workers are running his company and he can't get a hold of them and get them to work weekends. He did nothing buy lie to me and had no intension of ever coming to my house. A $300 job is not worth it to him.

Desired outcome: All i want is for them to know that i filed a complaint. i honestly never want to hear from him again. It the worst company i have ever dealt with. My time is valuable and all he did was waste it.

Read full review of Angies List
Hide full review
ComplaintsBoard
F
12:24 pm EDT

Angies List Angi ads

This is for contractors. If you sign up for angi ads, they will still sell your leads to angi leads, in other words when you get a lead, angi's call center will be racing you to call that person, and they will try to take a deposite on that call.

It takes them 8 minutes to call from the time you get the lead email. They high pressure sell to get the 300 deposite and cut you out . They then sell that same lead to angi leads.

This is 100% a scam , a conflict of interest and i dont see how its legal. If you are a contractor be aware of this. You can still get work through angi. But the service is not what they say. They sell you the lead and then compete with you for the job.

Desired outcome: strop being scammed by angi

Read full review of Angies List
Hide full review
ComplaintsBoard
K
12:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Angies List house cleaning

On June17,2022 I had a person from Angi service come to my home to clean. She arrived at 1:00 pm. I had ask for 1 bedroom 1 bath living room kitchen office and dinning area to be done. At 3;30 she said she was out of time ? but had not done all areas. She did stay to finish rooms but then told me I owed her $72.00. I said I though my card was to be charged and she said that is just for the company you owe me $72.00 Being the first time I have used this service I paid her. The cleaning she did was not up to par.. Her dusting was just done around things, she never moved any thing as she dusted. she did not clean the kitchen sink and what ever she used to clean the bath room floor left it sticky. So all in all I m not happy with this service and would like a refund and maybe you should check into her getting money from me. I won't be using this service again as I feel I have been ripped off. Kathleen Lehman

Desired outcome: I'd like a refund from you as well as the lady who cleaned my home

Read full review of Angies List and 1 comment
Hide full review
1 comment
Add a comment
M
M
Mary Rounsavall
Fontana, US
Aug 20, 2022 4:51 pm EDT

angi's seems to be a scam

ComplaintsBoard
N
9:26 am EDT

Angies List Mike Scott Plumbing office manager

If you are in need of plumbing services and would like to contact Mike Scott Plumbing, please refrain from calling the Ocala office for assistance. that number is [protected]. I had a horrible experience in dealing with the office manager Kevin. He was rude, yelling, and totally disrespectful in dealing with a customer. This complaint is only about office staff and not with the plumbing services of Mike Scott Plumbing in general.

Read full review of Angies List
Hide full review
ComplaintsBoard
J
4:39 pm EDT

Angies List Next level waterproofing (NLW), Decatur, Alabama

I have received a notice that I was to pay $50.00 to the above company through Angi for the cost of transportation to provide a quote. While I would rather receive a legitimate invoice directly from the service provider, I decided to proceed with the $50.00 payment. When I initiated the payment process, there was suddenly a change to $500.00 which immediately caused the cessation of any further payment efforts on my part.

I had asked Angi for contractors associated with recent efforts to correct mildew levels in my home. NLW has a contact number [[protected]], but the person answering this number is not a representative of NLW. They reside in Decatur, Alabama. Further, their Web Site claims that they do not service my zip code {35055}.

Would you please investigate this situation and advise what data you have and rule out a scam possibility. James Barmettler @ [protected] or [protected]@bellsouth.net. If by phone, please leave a voice mail if necessary.

Read full review of Angies List
Hide full review
ComplaintsBoard
P
12:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Angies List Dishwasher repair

I called on May 6th and came out on May 9th for a Samsung dishwasher repair tech and not knowing angi sent me a Peter Spano from 30 minute service and repair. He knew nothing about dishwashers and told me I need to change my breaker. Without giving me any estimate he went into a junk box he has in the back of his pickup truck and said I need a ark fault breaker and just went ahead and put the breaker in and still the dishwasher did not work. He said he will have to order a part. He gave me a bill for $592.00. He said the breaker was $240.00 and the part he is going to order is $139.00 and service call is $105.00 plus tax. I told him that was a used breaker he put in and he denied it. I had my electrican remove the breaker and it was a rusty breaker with the white wire cut off. I call him and told him he even added wrong and added $97.00 extra to the bill. He said he will be by tommorow to give me the cash. He nevered showed up. I had a Samsung tech come out and in 10 minutes he noticed a cap was missing inside the tub. He replaced it and the machine was fixed. Peter scamed me into paying for something he knew nothing about.

I want my money back and he should not be in business.

Desired outcome: A full refundThis took place at 512 Allspice lane Myrtle Beach SC 29579

Read full review of Angies List
Hide full review
ComplaintsBoard
B
12:14 pm EDT

Angies List charged 471.00 for service not performed

I cancelled a yard clean up... One man showed up at my home with a lawn mower. I told him the job was cancelled... Angi charged me $471.00. They refuse to give me a full refund.

I have been stonewalled by them for hours today.

They are dishonest and refuse to be understanding of how dissatisfied am with their policy. Customer satisfaction is not important to them. They refuse to allow me to talk with higher management.

Desired outcome: Full refund. They promised not to deduct from my bank account until services were rendered... they did anyway with no services rendered.

Read full review of Angies List
Hide full review
ComplaintsBoard
C
5:29 pm EDT

Angies List no service

i set up a date with [protected] to clean my floors and bathroom we had it all set up 10 am on saturday was a no show called and text no reply. i waited and waited no show not a good business practice will try another company now

Desired outcome: need company that will come out

Read full review of Angies List
Hide full review
ComplaintsBoard
P
8:00 pm EDT

Angies List TMC tile and marble of Pb, Inc

This company did not do an acceptable job on my Back splash and bathroom tile. Sloppy work, Edges of back splash was lumpy and tacky paint chipping off around the edges. Light panel switches was not put back , left open dangerous.

Painting in the kitchen was not covered over from the green paint previous on wall. Tile in bathroom lumpy and tacky around the edges. Bathroom ceiling was damaged workers, did not repair after he was told. My bathroom door was scratch and damage. They also blew out the electricity in my kitchen couldn't use for days. Made me buy more tile than I need and he took tile with him. Leaving this review to warn other customers, looking to use this company. Im an older lady an I think he took advantage of me. Thank you

Desired outcome: I paid him but was not satisfied with my service

Read full review of Angies List
Hide full review
ComplaintsBoard
N
2:54 pm EDT

Angies List Lawn care

Angi's list sent 2 contractors with 32 inch garden tractors to cut 3/4's of an acre.

In my estimation neither completed the job and I don't like paying for incomplete

work. I was not able to communicate effectively as it seemed neither had a grasp of the English.

The whole experience with Angi has been very negative since Angi employs PRO's and staff that are difficult to communicate with. Not only that they want paid regardless of whether the job is finished or not. If you give them your payment information your money will be taken regardless of the completeness or quality of the job. This is not a win for the customer but it sure is for Angi.

Lastly, there is no way to call them. I have looked everywhere for a phone number but have yet to find them.

Desired outcome: Either finish the job or forfeit your pay.

Read full review of Angies List
Hide full review
ComplaintsBoard
T
10:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Angies List Tried to cancel contractor and was successful except angi wants to still charge me. I have trying to cancel for four days! Make it impossible

First time the cleaner showed up with her barely 4 yr. Old child to do the job. That was unacceptable, so rescheduled. Meantime the house was sold and I didn't need the service soi have been trying for four days to cancel. The new guy named eric texted me and I explained the situaion. He was ok with cancelling. He couldn't get ahold of angi, I have to and finally got to talk to someone and he said I still have to pay because it was less than 24 hours. Angi makes it impossible to actually talk to anyone or to cancel a service. It's a scheme to get your money for no service. Never recommend them for anything.

Desired outcome: Make sure I am NOT charged for no service done.

Read full review of Angies List and 2 comments
Hide full review
2 comments
Add a comment
B
B
Betty Zeta
, US
Jun 07, 2022 1:05 pm EDT

Same here. I just made sure there wasn't enough in the bank to cover it and they won't be able to attach my wages either. If they still try to collect, I WILL take them to court.

E
E
Emma's busy builders LLC
, US
Jul 15, 2022 11:56 am EDT
Replying to comment of Betty Zeta

They will over draft your account I promise best thing to do is have the money in there then dispute it when its gone through. They do not care I have been over drafted quite a few times. Canceling your card might work though.

ComplaintsBoard
I
5:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Angies List Bathroom Reno Project

REMODEL4LESS LLC (prior GLOGLOBLE GRANITE DESIGN CORPORATION and ABSOLUTE KITCHEN REMODELING CORP) - ESTUPINAN, CARLOS a/k/a Carlos Perez

Unreliable, untrustworthy, uncommunicative contractor - beware;

took thousands of dollars, set multiple installation dates, which he did not keep and did not inform the client of any changes - forced client to loose paid income, to attempt to contact him, while he laughed on a phone or did not bother to respond. Gave various mixed (health, weather, etc.) excuses that may or may not have been truth - lied on next steps - took none.

Absolute nightmare - had prior companies doing same - most likely has been running scams for years under different names.

Read full review of Angies List
Hide full review
ComplaintsBoard
A
3:21 pm EDT

Angies List lawn mowing

I contacted Angis list on the 26 of May and got an appointment for someone to come on the 28th. They were supposed to be here between 12 and 3 pm. They never showed up nor did they call to say that they were going to be late or that they were not coming. My grass really needs to be mowed since my usual guy had a heart attack. I am very upset and mad

Read full review of Angies List
Hide full review
ComplaintsBoard
E
1:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Angies List Charged for a no-show

DO NOT USE THESE PEOPLE. I made an appt to have a Handyman change overhead lights in my condo and change AC filter. The appt time came and went and no one showed. When I called AL, I was told that the Handyman "said he had some type of personal emergency" and he would not be there. I was disappointed at his not offering another time, but the Lady I talked to assured me I would NOT be charged. Several hours later I checked my bank account and I could see a charge of 125.52 had be debited from my account - and the same amount credited back. All on the same date. Today I see the 125.52 once again debited from my account. The Rep at AL says it will take 3-5 days to put the money back. I still have to hire someone else, so I need MY money back to pay them. These people are NOT Trustworthy. They should have a -0- rating.

Desired outcome: I would like a refund - as quickly as they took it out of my bank account

Read full review of Angies List
Hide full review
ComplaintsBoard
B
7:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Angies List K&l construction LLc

Was quoted a price to replace the windows and vinyl siding on my house here in gulf breeze. Gave them a deposit to but the supplies and got the vinyl but got the run around about the windows. Am out 4000.00 dollars after not recieving a refund for the windows and had to hire someone else to do the vinyl siding. Am hiring a lawyer to take them to small claims court

Desired outcome: A refune

Read full review of Angies List
Hide full review

Angies List reviews 0

Looks like Angies List Company has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Angies List, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Angies List complaint handling

Angies List reviews first appeared on Complaints Board on Mar 15, 2011. The latest review Non service was posted on May 9, 2024. Angies List has an average consumer rating of 1 stars from 282 reviews. Angies List has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.2
5194 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Angies List contacts

  2. Angies List phone numbers
    +1 (888) 888-5478
    +1 (888) 888-5478
    Click up if you have successfully reached Angies List by calling +1 (888) 888-5478 phone number 2 2 users reported that they have successfully reached Angies List by calling +1 (888) 888-5478 phone number Click down if you have unsuccessfully reached Angies List by calling +1 (888) 888-5478 phone number 6 6 users reported that they have UNsuccessfully reached Angies List by calling +1 (888) 888-5478 phone number
  3. Angies List emails
  4. Angies List address
    1030 E. Washington St., Indianapolis, Indiana, 46202, United States
  5. Angies List social media
Angies List Category
Angies List is related to the Construction and Maintenance category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.