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Ridgefield Park, NJ, 07660 United States
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Samsung Complaints & Reviews

Samsung - Note 4

Posted: 2015-10-05 by    umer-khan
Complaint Rating:  0 % with 0 votes
i bought a samsung note 4, and i am highly dissatisfied... as soon as the battery gets 20% remaining it starts to hang and cant perform any action on the stuck screen. i had to return it eventually after high dissatisfaction...

Samsung - Samsung Smart TV Customer NON-Service

Posted: 2015-10-04 by    Reviewer97633
Complaint Rating:  0 % with 0 votes
Samsung Service the Worst To Date I am always amazed at the piss poor quality of service you can get nowadays. The issues never get handled the receptionist are rude as hell and you get to lose hours of your life to these inconsiderate $%453% ers. I do not recommend any Samsung Products anymore....

Samsung - New Hampshire, Sanbornville - 65" plasma 3d smart TV

Posted: 2015-10-02 by    Reviewer85955
Complaint Rating:  0 % with 0 votes
$3300 dollars 2 years ago. Will not come on anymore. I took it to a repair facility and they no longer can buy spare parts to fix it as Samsung has discontinued offering them. Samsung offer to me after 7 weeks of pain was 1500 dollars cash or a new tv plus I pay them 1000. I'm taking the cash...

Samsung - Fridge is a LEMON

Posted: 2015-10-01 by    Reviewer13981
Complaint Rating:  0 % with 0 votes
purchased this fridge less than 4 years over for over $2000. Control board no longer works, which is not triggering the inside light off when the fridge/freezer closes. Ice maker also broke and now just dumps water into my freezer. Had a technician come to take a look and it will cost $700 to...

Samsung - Display stopped working within 2 years

Posted: 2015-10-01 by    Reviewer34404
Complaint Rating:  0 % with 0 votes
Samsung product quality is really poor. I bought 165.1cm (65) UHD 4K Flat Smart TV HU8500 Series 8 TV near Diwali 2013. On 24/09/2015 display stopped working. I called customer care they said product has only one year warranty and arrange a visit from technician. He told me you have to change...

Samsung - Repair center lost my phone

Posted: 2015-09-30 by    JG970
Complaint Rating:  0 % with 0 votes
Ticket number: 4131880266 I truly am very disappointed in the support I have received. I have always purchased Samsung products as well as encouraged others to do the same. However, I had no idea if I ever came across a problem with a product that it would be a nightmare to deal with. I have...

Samsung - Refrigerator Model RS263TDPN

Posted: 2015-09-25 by    Haifliu
Complaint Rating:  0 % with 0 votes
I bought this Samsung refrigerator in 2013 to replace a 20 years old Frigidaire fridge (still working). It was professionally installed by Sears, and it had been under normal use by our 3 persons family. However, It began to make loud noise when the evaporator motor/fan was tuning after 18 months....

Samsung - Mobile Phone

Posted: 2015-09-24 by    Tushar Aggarwal
Complaint Rating:  100 % with 1 votes
i am facing so much of botheration from the samsung products this time. the cell phone i complained about is causing the same problem again. tit feels like wasting money on a useless mobile. i bought such an expensive phone, samsung galaxy s6 and its causing too many problems from...

Samsung - Regarding exchange of microwave

Posted: 2015-09-23 by    Vidhi Varshney
Complaint Rating:  0 % with 0 votes
Samsung people, Its a disaster that I have purchased a

Samsung Microwave Model No.- GW732KD-B/XTL. I purchased

this model on June 1, 2015 by the name of Vidhi Varshney, contact num- 8826389481 but I started using it after

one month as it was my...

Samsung - Galaxy tablet

Posted: 2015-09-23 by    Reviewer70451
Complaint Rating:  0 % with 0 votes
Terrible Customer Service!
After almost exactly 1 year (the warranty time), my Samsung tablet requested one of the "automatic updates". Unfortunately I did it, and immediately after that my tablet would not connect to Wi-Fi anymore.
I called the customer service number, hoping...

Samsung - Not honoring Replacement Cable

Posted: 2015-09-14 by    Reviewer82464
Complaint Rating:  0 % with 0 votes
The original cables from the Samsung Tab 2 were broken within 1yr of use. I had replace using aftermarket cable which would last 6mo or so. Went to Samsung store and was told to purchase a Samsung cable for $50 (after market cable was $10), but more importantly should there...

Samsung - The worst product i have ever owned

Posted: 2015-09-02 by    Reviewer69498
Complaint Rating:  0 % with 0 votes
Samsung Fridge On July 8, 2011, my wife and I purchased a Samsung Fridge from Best Buy, a side by side model # RS265 TDRS.

Shortly after we had it for a year, the cooling motor started to make a noise that sounded like a motor boat. The noise got worse and the fridge stopped working....

Samsung - North Carolina, Newport - Washing Machine

Posted: 2015-09-01 by    Cara Montford
Complaint Rating:  0 % with 0 votes
I bought a Samsung washer/dryer front loader set from Lowes in 2013 over the past year the smell of mildew coming from the washer has increasingly become worse. Ive noticed over the last month that the fabric softner compartment has been left with water in it, so today Id finally had enough...

Samsung - Samsung washing machine

Posted: 2015-09-01 by    reemkamal
Complaint Rating:  0 % with 0 votes
I bought samsung washing machine in 9/2011 . In 15 august 2015 i called samsung customer service as the power plug exploded on plugging it, They sent me someone in 17 august who said that the mother board needs to be changed and he will return next day to install the new one, He disappeared...

Samsung India - Non functioning of led tv

Posted: 2015-08-31 by    koulrak
Complaint Rating:  0 % with 0 votes
I want to bring to your kind notice about quality of your product. On 4th of March, 2014, I had purchased a Samsung LED SMART TV. It developed a defect with in 3 months. It was diagnosed as ‘panel defective’. After calling the Customer Care Centre, an engineer visited my house and told that...

Samsung - Refrigerator-RSG257AABP/XAA

Posted: 2015-08-28 by    Bob and Joyce
Complaint Rating:  0 % with 0 votes
After 3 years and 4 months of use, the compressor failed and the repair person found that all the Freon had leaked out. The warranty had run out at 3 years. We asked Samsung to at least reimburse us the $80 cost to diagnose the problem, but Samsung denied any responsibility or reimbursement....

Samsung India - Worst Service Support.

Posted: 2015-08-24 by    SUBHAS123
Complaint Rating:  0 % with 0 votes
I made the unfortunate mistake of buying a Samsung AC and have found their customer service to be unbelievably bad! Actually, SAMSUNG INDIA does not have control over the "AUthorised Service Center" and response from their CEO is also not at all satisfactory. I am suffering a lot with...

Samsung Galaxy Grand - Printing service

Posted: 2015-08-18 by    Reviewer67596
Complaint Rating:  100 % with 1 votes
What happened to plugging your phone into your printer and printing? No, can't be simple, must download every stupid app available. Even while your phone is plugged into your printer, the stupid phone can't find the printer, both accounts hooked up to the same internet service also. I hate this...

Samsung - not honoring their warranty

Posted: 2015-08-08 by    Deborah Gonzalez
Complaint Rating:  0 % with 0 votes
My husband purchased a tablet for me. The tablet stop working no able to charge it. i CALLED SAMSUNG after telling 10 different represatives. I finally was told to send the tablet to samsung I was provided a shipping label. After waiting to hear from samaung a week I decided to call for the...

Samsung - Defective Product

Posted: 2015-08-07 by    Vicki Herrin
Complaint Rating:  0 % with 0 votes
I purchased a DMT300RFW dishwasher in April 2012. It had to be replaced one month later then in February 2015 the water level sensor went bad. That cost $300 for the service call and $30 for the part. Why was it so high to fix? Geek Squad charged $200 trip fee and $100 to pull the dishwasher...

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