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SAMSUNG Logo

SAMSUNG

85 Challenger Rd
Ridgefield Park, NJ, 07660 United States
(201) 229-4000
United States - 135920
Customer Care
Phone:82-82-2-3415-6300
 
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SAMSUNG Complaints & Reviews

Samsung - Defective Washer

Posted: 2015-05-26 by    JM12345
Complaint Rating:  0 % with 0 votes
I bought a very expensive washer (over $500) that does not clean clothes. Their customer service is the worst I have experienced and there service techs are a 3rd party whose main goal is to protect their relationship with Samsung, and servicing a defective waher is completely secondary. I have...
Complaint comments Comments Complaint country United States Complaint category Dry Cleaners & Laundry

Samsung - very disappointed

Posted: 2015-05-22 by    Captain Rahim
Complaint Rating:  0 % with 0 votes
i am addressing Samsung because they have failed in providing support for this matter. I bought my samsung galaxy grand duos 5 months back in the country for my son's birthday and, as far as I know, it has a 1 year warranty + accidental coverage which has been already charged on to me at...
Complaint comments Comments Complaint country Pakistan Complaint category Products & Services

Samsung Refrigerator - Texas, Pearland - Extended Warranty plan

Posted: 2015-05-20 by    Clem3109
Complaint Rating:  0 % with 0 votes
Poor service, pitiful warranty staff! I purchased a Samsung refrigerator from Lowes in 2012. Last year the freezer started acting up; I called the warranty department and they sent a no name repairman out. He dusted off the air intake and said it wasn't working because of the heat outside...?!...
Complaint comments Comments Complaint country United States, Texas, Pearland Complaint category Repair Services

Samsung Tv - Faulty TV set

Posted: 2015-05-18 by    Navneet03
Complaint Rating:  0 % with 0 votes
Hi,

I hope this mail reaches at least one customer sensitive executive at Samsung.
I have been trying to get a resolution to my problem for over 4 months now but all I am being offered are some blunt apologies and an unacceptable solution. So here is another try.
Complaint comments Comments Complaint country India Complaint category TV, Music & Video

Samsung Television - Mississippi, Philadelphia - Defective Product

Posted: 2015-05-06 by    Cruzenman
Complaint Rating:  0 % with 0 votes
I have a flat screen television purchase a few years ago that has been cycling itself on and off for over a year. I recently found out through an online search that it was manufactured with a defective capacitor. Because of this known defect, I contacted Samsung and requested a free repair....
Complaint comments Comments Complaint country United States, Mississippi, Philadelphia Complaint category Consumer Electronics

Samsung Ac - Leakage of gas

Posted: 2015-05-02 by    purnendupoddar
Complaint Rating:  0 % with 0 votes
Hi all
This to bring to your notice that every year the gas was getting leaked from the split AC, reason sighted every time by service engineer that the condenser got leaked. we have changed condenser twice and now again the service engineer came sighted the same reason. it seems your...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Samsung - bill lost but product under warranty,samsung not ready to give any service

Posted: 2015-04-27 by    sanjay verma123
Complaint Rating:  0 % with 0 votes
name- SANJAY KR VERMA
mob-8800675553
serial- b096pzbb100633k
model- aw182zcxtl
ac-window-1.5 ton
purchase and installation date-30th april 2011
i bought a samsung ac on 30th april 2011.it has a warranty of 5 years, which is still continuing.2 weeks back...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Samsung Led Tv - problem with TV

Posted: 2015-04-15 by    Dena Habib
Complaint Rating:  0 % with 0 votes
I have bought a LED 48 model UA48H4200AR on 20th of Feb 2015. The TV had a problem as it was opening and closing and changing channels on its own. I have tried calling many times the company since I bought it but got no response.

Finally, yesterday I got through to your manager...
Complaint comments Comments Complaint country Egypt Complaint category TV, Music & Video

Samsung Fridge - No delivery

Posted: 2015-04-11 by    dinesh chandani
Complaint Rating:  0 % with 0 votes
While shifting from Ajman to Sharjah I bought a Samsung fridge on 5th April 2015, agreeing will be delivered in Sharjah. So far the delivery is not done after calling 20 times to customer centre I get a reply PO was not generated and I need to go to ajman to sort the matter. I am in Sharjah,...
Complaint comments Comments Complaint country United Arab Emirates Complaint category Consumer Electronics

Samsung - Tab not repairing under warranty

Posted: 2015-04-06 by    Deepak1972
Complaint Rating:  0 % with 0 votes
I purchased samsung sm t 705 from dubai uae on bill. I got it register on samsung.com for warranty and it showed the product is under warranty till october 2015. After some time there was problem in my tab and i approached okhla service center in delhi, they told me they cannot repair it under...
Complaint comments Comments Complaint country United Arab Emirates Complaint category Mobile & Cell Phones

Samsung - Fraud done by customer center

Posted: 2015-04-01 by    KAPBEA
Complaint Rating:  0 % with 0 votes
THIS IS MY 5-6TH EMAIL COMPLAINT IN DIFFRENT WEBITES BUT STILL IT HAS NOT RESOLVED BY SAMSUNG
This email is regarding fraud done by samsung service center with me,
I purchased galaxy note2 on jan 2013, On 04.07.2014 i went to panipat -samsung service center for repair of my mobile...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

Samsung Automatic Washing Machine - New Product found defective

Posted: 2015-03-22 by    Gouranga Ganguli
Complaint Rating:  0 % with 0 votes
I purchase One New Fully Automatic Washing Machine Model No. WA65H4000HD from one of Samsung Authorised Dealer M/s.Amba Aircool (Ph.25508024), N.Delhi., vide Inv.No. AA/3983 dt. 31/12/2014 – First I being thought bought the world best WM, but my assumption seems to be wrong, coz from beginning...
Complaint comments Comments Complaint country India Complaint category Washing Machines

Samsung - fraud in samsung mobile service center

Posted: 2015-03-12 by    Anjireddy
Complaint Rating:  0 % with 0 votes
Don't buy samsung GT-S7562 phone
I have this phone. At first it was excellent, but around 3 months after I got it really slow. It hangs often. And Unbelievably bad customer service. That series phones have problem with receivers and some times we are unable to listen other persons...
Complaint comments Comments Complaint country India Complaint category Repair Services

Samsung Tablet - Ontario, Markham - best Buy international

Posted: 2015-02-26 by    Marvie Jackson Reeves
Complaint Rating:  0 % with 0 votes
I had purchased a samsung tablet for my daughter at best buy in new york and had purchased international warranty in case i would need it for future. My daughter accidently dropped the tablet and the screen cracked. I went a couple of times to best buy Geeksquad in Markham and hwy 7 and spoke...
Complaint comments Comments Complaint country Canada, Ontario, Markham Complaint category Consumer Electronics

Samsung - faulty model Tab NEO 3

Posted: 2015-02-26 by    shilpi55
Complaint Rating:  0 % with 0 votes
New samsung tab neo 3 not working efficiently
I purchased a samsung tab neo 3 in 7th October 2014. Ever since that day I have been facing en-numerous problems it hangs constantly, when looking for a contact it keeps scrolling down, it switches off automatically during a call and when...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

Samsung - i got award money msg from samsung company i want to know the realty of this msg.

Posted: 2015-02-19 by    anjna
Complaint Rating:  100 % with 1 votes
UNG GLOBAL MOBILE AWARD 2015.


ARRIVAL INFORMATION.


DEAR WINNER,

We are happy to inform you that, Your certified winning parcel containing a Demand Draft of 3.6 Crore Rupees, a prize winning certificate and some other documents has...
Complaint comments Comments Complaint country United Kingdom Complaint category Scam & Fake Checks

Samsung - internet connection

Posted: 2015-02-14 by    r c arora
Complaint Rating:  0 % with 0 votes
internet package of 1 gb for rs.175/- was recharged on 10.02.2015 valid upto 09.03.2015. When I reached Delhi. i recived the message:-
YOU HAVE NOT SWITCHED ON MOBILE DATA WHILE LEAVING HOME TOWN.HENCE SERVICE NOT A VAILABLE.
BUT TO MY SURPRISE THE ENTIRE AMOUNT WAS WIPED OF. SINCE...
Complaint comments Comments Complaint country India Complaint category Unauthorized Charges

Samsung Egypt - bad customer service

Posted: 2015-02-02 by    nada tantawi
Complaint Rating:  0 % with 0 votes
‪#‎Samsung‬ Egypt presents the WORST customer and Maintenance services ever.. I called them on Jan 24 asking for setting up my new TV and uptil today Feb. 2, I haven't got the service. Over those 10 days, I called them more than 20 times and always receive the same idiot lying message"...
Complaint comments Comments Complaint country Egypt Complaint category Consumer Electronics

Samsung Smart Tv - Poor Servicing

Posted: 2015-01-27 by    Rakesh Pondicherry
Complaint Rating:  0 % with 0 votes
I was given following complaints no for a single complaint. Everyday customer care give a new complaint no and complaint remains unattended
2122932675
3100488739 ga
8484004361 id
2122888224
2122888223
8461127168
4188236036
2122782551
Complaint comments Comments Complaint country India Complaint category Repair Services

Samsung S5 - Warranty

Posted: 2015-01-14 by    Ezalay Davids
Complaint Rating:  0 % with 0 votes
The chip that charges the phone came out with the charger. The samsung service department in Boksburg does not want to fix this under warranty, saying it will be logged under physical damage. How can it be physical damage if the phone is charged with the charger supplied by samsung and the part...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

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