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SAMSUNG

85 Challenger Rd
Ridgefield Park, NJ, 07660 United States
(201) 229-4000
United States - 135920
Customer Care
Phone:82-82-2-3415-6300
 
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SAMSUNG Complaints & Reviews

Samsung Galaxy S4 - lost courier

Posted: 2015-07-01 by    TARUNdhiman5
Complaint Rating:  0 % with 0 votes
sir i send a courier with trackon courier kaithal, haryana to amazon seller services pvt ltd A43, ground floor, mohan cooprative industrial estate, Main mathura road, south delhi new delhi-110044 awb no. 443553587 samsung galaxy s4, rs. 18000 before somedays my courier is back on courier branch...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

Samsung - Refrigerator Warranty

Posted: 2015-07-01 by    petepeter
Complaint Rating:  0 % with 0 votes
My shiny new Samsung french door began leaking water from the ice bucket last week. I tried to remove the ice bucket, but it is stuck and will not budge. I watched the videos online and, when nothing seemed to work, called Samsung to get it serviced. My wife explained the problem to a very helpful...
Complaint comments Comments Complaint country United States Complaint category Appliances

Samsung - They broke my tablet while repairing it, had to ship back, falsify shipping dates/times

Posted: 2015-06-23 by    Rene_R
Complaint Rating:  0 % with 0 votes
I bought a Galaxy 4 Tablet 4 months ago at the AT & T store. It's under warranty, and that usually means "it's under warranty". I have never left the house with it and I have used it about 30 times. I sit and play games on it and check my mail. I am very careful and gentle...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Samsung - Delay replacement and no reply from customer service

Posted: 2015-06-20 by    hend ramadan
Complaint Rating:  0 % with 0 votes
I handed over my tablet to the private maintenance center on 9/5/2015 and received it at 29/5/2015 and handed over on 1/6/2015 and received call told me you will replace my tablet and still now no response and if i call customer service told me call you after 2 days and no manger can speak to...
Complaint comments Comments Complaint country Egypt Complaint category Computers & Accessories

Samsung - Faulty LED 65" TV

Posted: 2015-06-03 by    LiGi.
Complaint Rating:  0 % with 1 votes
Our 65" TV (model UN65F7100AFXZC) has become faulty after 20 months (6 months after the warranty period). Suddenly this dark band appeared horizontally across the screen. We called Samsung and we were told to bring it in for repair and that nothing could be done by them because warranty...
Complaint comments Comments Complaint country Canada Complaint category TV, Music & Video

Samsung Fridge - Patethic service

Posted: 2015-06-03 by    SAR Ahmed
Complaint Rating:  0 % with 0 votes
My samsung fridge has stopped working 3 times this year already and every time we call onalds to fix this fridge they charge a callout fee. Surely in 6 months this fee should be covered by warranty. Also the owner promised to come out himself and now been waiting for 3 days. Shoddy workmanship...
Complaint comments Comments Complaint country South Africa Complaint category Bad Business Partners

Samsung - Pricing

Posted: 2015-05-30 by    Kabeeri
Complaint Rating:  0 % with 0 votes
I have been looking around for the Samsung WIFI Speaker WAM 550, i get to the digital experience/Samsung store in fourways crossing and dealt with a gentlemen named Glen Modisenyane. He indicated that they have stock of this item yet it is a discontinued product which they would be sending back....
Complaint comments Comments Complaint country South Africa Complaint category TV, Music & Video

Samsung Laptop - New York, New York - Bad Service

Posted: 2015-05-29 by    Shandy123
Complaint Rating:  0 % with 0 votes
I recently ordered a laptop (actually 2 by accident) from Adorama. When i made the first order the payment was
declined as my bank thought it was unusual activity and called me. They said i had to re-order so i did.
So i contacted Adorama by email as im in the UK. a few days...
Complaint comments Comments Complaint country United States, New York, New York Complaint category Computers & Accessories

Samsung - Missouri, Cape Girardeau - Update for phone

Posted: 2015-05-29 by    lindae2005
Complaint Rating:  0 % with 0 votes
My Samsung Galaxy S5 was updated a few weeks ago and since then I have been having problems with both my phone and my Nook which is also an Android. I am having trouble reading newsfeeds as they freeze while reading, phone is unresponsive, goes to black screen and goes back to the beginning...
Complaint comments Comments Complaint country United States, Missouri, Cape Girardeau Complaint category Mobile & Cell Phones

Samsung - Defective Washer

Posted: 2015-05-26 by    JM12345
Complaint Rating:  0 % with 0 votes
I bought a very expensive washer (over $500) that does not clean clothes. Their customer service is the worst I have experienced and there service techs are a 3rd party whose main goal is to protect their relationship with Samsung, and servicing a defective waher is completely secondary. I have...
Complaint comments Comments Complaint country United States Complaint category Dry Cleaners & Laundry

Samsung - very disappointed

Posted: 2015-05-22 by    Captain Rahim
Complaint Rating:  0 % with 0 votes
i am addressing Samsung because they have failed in providing support for this matter. I bought my samsung galaxy grand duos 5 months back in the country for my son's birthday and, as far as I know, it has a 1 year warranty + accidental coverage which has been already charged on to me at...
Complaint comments Comments Complaint country Pakistan Complaint category Products & Services

Samsung Refrigerator - Texas, Pearland - Extended Warranty plan

Posted: 2015-05-20 by    Clem3109
Complaint Rating:  0 % with 0 votes
Poor service, pitiful warranty staff! I purchased a Samsung refrigerator from Lowes in 2012. Last year the freezer started acting up; I called the warranty department and they sent a no name repairman out. He dusted off the air intake and said it wasn't working because of the heat outside...?!...
Complaint comments Comments Complaint country United States, Texas, Pearland Complaint category Repair Services

Samsung Tv - Faulty TV set

Posted: 2015-05-18 by    Navneet03
Complaint Rating:  0 % with 0 votes
Hi,

I hope this mail reaches at least one customer sensitive executive at Samsung.
I have been trying to get a resolution to my problem for over 4 months now but all I am being offered are some blunt apologies and an unacceptable solution. So here is another try.
Complaint comments Comments Complaint country India Complaint category TV, Music & Video

Samsung Television - Mississippi, Philadelphia - Defective Product

Posted: 2015-05-06 by    Cruzenman
Complaint Rating:  0 % with 0 votes
I have a flat screen television purchase a few years ago that has been cycling itself on and off for over a year. I recently found out through an online search that it was manufactured with a defective capacitor. Because of this known defect, I contacted Samsung and requested a free repair....
Complaint comments Comments Complaint country United States, Mississippi, Philadelphia Complaint category Consumer Electronics

Samsung Ac - Leakage of gas

Posted: 2015-05-02 by    purnendupoddar
Complaint Rating:  0 % with 0 votes
Hi all
This to bring to your notice that every year the gas was getting leaked from the split AC, reason sighted every time by service engineer that the condenser got leaked. we have changed condenser twice and now again the service engineer came sighted the same reason. it seems your...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Samsung - bill lost but product under warranty,samsung not ready to give any service

Posted: 2015-04-27 by    sanjay verma123
Complaint Rating:  0 % with 0 votes
name- SANJAY KR VERMA
mob-8800675553
serial- b096pzbb100633k
model- aw182zcxtl
ac-window-1.5 ton
purchase and installation date-30th april 2011
i bought a samsung ac on 30th april 2011.it has a warranty of 5 years, which is still continuing.2 weeks back...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Samsung Led Tv - problem with TV

Posted: 2015-04-15 by    Dena Habib
Complaint Rating:  0 % with 0 votes
I have bought a LED 48 model UA48H4200AR on 20th of Feb 2015. The TV had a problem as it was opening and closing and changing channels on its own. I have tried calling many times the company since I bought it but got no response.

Finally, yesterday I got through to your manager...
Complaint comments Comments Complaint country Egypt Complaint category TV, Music & Video

Samsung Fridge - No delivery

Posted: 2015-04-11 by    dinesh chandani
Complaint Rating:  0 % with 0 votes
While shifting from Ajman to Sharjah I bought a Samsung fridge on 5th April 2015, agreeing will be delivered in Sharjah. So far the delivery is not done after calling 20 times to customer centre I get a reply PO was not generated and I need to go to ajman to sort the matter. I am in Sharjah,...
Complaint comments Comments Complaint country United Arab Emirates Complaint category Consumer Electronics

Samsung - Tab not repairing under warranty

Posted: 2015-04-06 by    Deepak1972
Complaint Rating:  0 % with 0 votes
I purchased samsung sm t 705 from dubai uae on bill. I got it register on samsung.com for warranty and it showed the product is under warranty till october 2015. After some time there was problem in my tab and i approached okhla service center in delhi, they told me they cannot repair it under...
Complaint comments Comments Complaint country United Arab Emirates Complaint category Mobile & Cell Phones

Samsung - Fraud done by customer center

Posted: 2015-04-01 by    KAPBEA
Complaint Rating:  0 % with 0 votes
THIS IS MY 5-6TH EMAIL COMPLAINT IN DIFFRENT WEBITES BUT STILL IT HAS NOT RESOLVED BY SAMSUNG
This email is regarding fraud done by samsung service center with me,
I purchased galaxy note2 on jan 2013, On 04.07.2014 i went to panipat -samsung service center for repair of my mobile...
Complaint comments Comments Complaint country India Complaint category Mobile & Cell Phones

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