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Samsung

85 Challenger Rd
Ridgefield Park, NJ, 07660 United States
(201) 229-4000
United States - 135920
Customer Care
Phone:82-82-2-3415-6300
 
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Samsung Complaints & Reviews

Samsung - Refrigerator

Posted: 2015-08-30 by    Nadakhaled
Complaint Rating:  0 % with 0 votes
Respected headquarters of samsung, i bought a refrigerator from samsung egypt and after one week of usage it stopped working thereafter i called their call center on 16580 to ask for technician on first of july then he came in third of july and he confirmed that this happened due to production...

Samsung - Refrigerator-RSG257AABP/XAA

Posted: 2015-08-28 by    Bob and Joyce
Complaint Rating:  0 % with 0 votes
After 3 years and 4 months of use, the compressor failed and the repair person found that all the Freon had leaked out. The warranty had run out at 3 years. We asked Samsung to at least reimburse us the $80 cost to diagnose the problem, but Samsung denied any responsibility or reimbursement....

Samsung India - Worst Service Support.

Posted: 2015-08-24 by    SUBHAS123
Complaint Rating:  0 % with 0 votes
I made the unfortunate mistake of buying a Samsung AC and have found their customer service to be unbelievably bad! Actually, SAMSUNG INDIA does not have control over the "AUthorised Service Center" and response from their CEO is also not at all satisfactory. I am suffering a lot with...

Samsung Galaxy Grand - Printing service

Posted: 2015-08-18 by    Reviewer67596
Complaint Rating:  100 % with 1 votes
What happened to plugging your phone into your printer and printing? No, can't be simple, must download every stupid app available. Even while your phone is plugged into your printer, the stupid phone can't find the printer, both accounts hooked up to the same internet service also. I hate this...

Samsung - not honoring their warranty

Posted: 2015-08-08 by    Deborah Gonzalez
Complaint Rating:  0 % with 0 votes
My husband purchased a tablet for me. The tablet stop working no able to charge it. i CALLED SAMSUNG after telling 10 different represatives. I finally was told to send the tablet to samsung I was provided a shipping label. After waiting to hear from samaung a week I decided to call for the...

Samsung - Defective Product

Posted: 2015-08-07 by    Vicki Herrin
Complaint Rating:  0 % with 0 votes
I purchased a DMT300RFW dishwasher in April 2012. It had to be replaced one month later then in February 2015 the water level sensor went bad. That cost $300 for the service call and $30 for the part. Why was it so high to fix? Geek Squad charged $200 trip fee and $100 to pull the dishwasher...

Samsung - Phone screen get hot

Posted: 2015-07-30 by    nitpat
Complaint Rating:  0 % with 0 votes
I brought the samsung galaxy s5 not even a month ago, after really started using the phone i have notice that phone screen really get hot while using the phone.
I contacted samsung, and they suggested to go their service center, i went (i left my phone for 2 hours & no lawer phone provided)...

Samsung - California, San Diego - Horrible Customer Svce

Posted: 2015-07-29 by    ALAN ADELMAN
Complaint Rating:  0 % with 0 votes
I bought a new S6 from Best buy ~5 weeks ago. Since the day I brought it home it required recharging 2 times/day if I barely used it, or 3 times per day if I used it. I brought it back to Best Buy numerous times, but they could not find anything wrong. 1 week ago the microphone stopped working...

Samsung - bad customer service

Posted: 2015-07-28 by    Danny Huynh
Complaint Rating:  0 % with 0 votes
I sent the galaxy note 4 in for repair phone was in perfect condition cept for a black screen, samsung said there's liquid damage and will not do the repair, but when i got my note 4 back from samsung, my note 4 got a major broken screen and black rubber piece sticking up on top of my screen,...

Samsung - Cheating

Posted: 2015-07-28 by    riessa
Complaint Rating:  0 % with 0 votes
I was looking for Samsung alpha...I saw it for 1199 in e max MOE, but was temporarily out of stock. So went to IBN Battuta mall There In sharaf DG I saw the same for 2200 or 2300.So I told salesman that I saw it for 1199 in e max. salesman told me they had a provision If I could show the snap...

Samsung - New York, Hudson - Service contract / no service

Posted: 2015-07-27 by    Eric Barnes
Complaint Rating:  0 % with 0 votes
in 2013 we purchased a Samsung washer and dryer. We purchased a 5 year warranty with full service / repair contract. In 2014 the dryer broke and it took 2 weeks to have it repaired. On July 22 the washer broke. We have called every day since the 22 through the 27 and Lowes service people continue...

Samsung - Repairs reject on warranty

Posted: 2015-07-24 by    lishenb
Complaint Rating:  0 % with 0 votes
Submitted a galaxyS4 for repairs under warrant I now have to payR3300 yet am still paying the installment of R400. If I can not afford to pay the repairs fee I must pay a rejection fee of R250. Please help. Reasons for rejection of warranty is previous work done of which is not correct there...

Samsung Galaxy S4 - Handset Faulty (Poor Response from Awok Team)

Posted: 2015-07-22 by    Gowtham.T
Complaint Rating:  0 % with 0 votes
Iam Gowtham. I buy Mobile phone Samsung Galaxy S4 (Black Color) on 1 June 2015 from awok. The item found faulty that is the audio IC of the phone failure. Reported the awok Customer care delegate through 80088008. Taken back the mobile for replacement. During the receipt of new handset Samsung...

Samsung - Fraud Message

Posted: 2015-07-20 by    Alpesh Nakrani
Complaint Rating:  100 % with 2 votes
It is the number 8468083789
Message text:
UK EMBACY:
You won5 crore rps in (Presicent of US) can't write name due to forbidden words lotery in Samsung Company. To clain your prize send your name, adres, phno, age to this id:
samsungm70@hotmail.com...

Samsung - 60& internal cracked screen

Posted: 2015-07-16 by    FixmyTV
Complaint Rating:  0 % with 0 votes
I contacted samsung on 6/30 regarding my television that I purchased on 2/9/15. The volume was going up&down and it was turning on&off on its own and there were lines & dots on one side of the screen.After trying to fix it remotely I was told they would send a tech out to fix it. I was contacted...

Samsung - Ontario, Brampton - Damaged phone

Posted: 2015-07-12 by    Tushar Aggarwal
Complaint Rating:  0 % with 0 votes
Hi!
i bought my Samsung Galaxy S6 smartphone about two months ago. i was experiencing a problem with my camera and fingerprint scanner. i went to the heartland repair center on 8th of july on wednesday. i told them about my problem.
in starting they were not able to understand...

Samsung Galaxy S4 - lost courier

Posted: 2015-07-01 by    TARUNdhiman5
Complaint Rating:  0 % with 0 votes
sir i send a courier with trackon courier kaithal, haryana to amazon seller services pvt ltd A43, ground floor, mohan cooprative industrial estate, Main mathura road, south delhi new delhi-110044 awb no. 443553587 samsung galaxy s4, rs. 18000 before somedays my courier is back on courier branch...

Samsung - Refrigerator Warranty

Posted: 2015-07-01 by    petepeter
Complaint Rating:  0 % with 0 votes
My shiny new Samsung french door began leaking water from the ice bucket last week. I tried to remove the ice bucket, but it is stuck and will not budge. I watched the videos online and, when nothing seemed to work, called Samsung to get it serviced. My wife explained the problem to a very helpful...

Samsung - They broke my tablet while repairing it, had to ship back, falsify shipping dates/times

Posted: 2015-06-23 by    Rene_R
Complaint Rating:  100 % with 1 votes
I bought a Galaxy 4 Tablet 4 months ago at the AT & T store. It's under warranty, and that usually means "it's under warranty". I have never left the house with it and I have used it about 30 times. I sit and play games on it and check my mail. I am very careful and gentle with it....

Samsung - Delay replacement and no reply from customer service

Posted: 2015-06-20 by    hend ramadan
Complaint Rating:  0 % with 0 votes
I handed over my tablet to the private maintenance center on 9/5/2015 and received it at 29/5/2015 and handed over on 1/6/2015 and received call told me you will replace my tablet and still now no response and if i call customer service told me call you after 2 days and no manger can speak to...

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