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85 Challenger Rd
Ridgefield Park, NJ, 07660 United States
(201) 229-4000

United States - 135920
Customer Care
82-82-2-3415-6300 8 0
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Samsung Complaints & Reviews

Samsung / Mobile Phone

halalolita on 2016-02-13
Dear sirs, Greetings, Service order : 4177266118 Customer No. : 7800739184 Customer name : Hala Mohamed Model name : SM-G928CZSAEGY Serial No. IMEI : R58G721ER7R(353123071383775) Now I have a big problem with Samsung Egypt, and I decided to send this email before I go to the consumer...

Samsung / Promotion of buy and get

Perold on 2016-02-11
Dear Massmart, My wife and I bought a fridge at builderswarehouse at your Strubensvalley branch in late September 2015. On the fridge was a promotion by Samsung ..Buy and Get one return flight by British Airways anywhere in SA or a weekend for a couple at any Protea hotel in SA. My wife...

Samsung / Unable to redeem "Buy and Get" voucher - Poor service/ Breach of contract

Reviewer96329 on 2016-02-10
Samsung was offering a deal stating that if you buy specific products you WILL get a voucher worth at least R2000 for either a return domestic flight or accommodation for two for a weekend at the Fire and Ice Hotel. Based on this I bought a Samsung Fridge on the 24th December 2015. I wa...

Samsung / Mails from "Samsung" saying we won a draw!

MelanievdMerwe on 2016-02-09
I Got this mail and its obviously fraud but put Samsung in a bad light: From: gongoaso1@goo.jp The Samsung Electronics is pleased to inform you of the results derived from the E-mail Address Ballot Lottery International Program (EABLIP) held to consolidate our numerous customers worldwide...

Samsung / Led TVs

Reviewer28565 on 2016-02-07
Samsung, Vizio and LG TVs all have the same electronic problem that is costing consumers millions of dollars. Each of these manufacturers uses cheap capacitors in their systems and the units fail any where after the warranty expires. For some with a skill to replace the capacitors can do...

Samsung / TB300 TV

Reviewer78560 on 2016-02-07
Bought this TV which had appalling built in audio so I purchased an expensive external speaker system so I could hear what was on TV. I innocently tok it for granted that since the TV had all the modern connection like HDMI, USB etc that the Audio out connections would do the trick...

Samsung - New Jersey, Old Bridge / SKU #LS24E510CS/ZA

Reviewer55744 on 2016-02-02
I placed an order back in November 2015 for 2 - 24" Curved Monitor and the product is still on back order on the Samsung site. Its February 2016 now. The odd part is its being sold in all their vendor stores ( Staples, Walmart ect.. ). I am done shopping with Samsung in the future. I really...

Samsung / After Sales / Spares

Reviewer53870 on 2016-02-02
I have been searching for an S Pen for the white Galaxy Note 4 for 5 months now! I cannot purchase online and NOT A SINGLE STORE IN THE WHOLE COUNTRY HAS STOCK! How is this possible?! I keep on being told we'll receive stock soon but nothing ever arrives and no one ever responds to my...

Samsung / Vacuum cleaner

Simina Gougoulis on 2016-02-01
No customer service! Clearly Samsung does not care about its customers once the product leaves the showroom floor. I cannot even begin to describe my frustration. All I want is a brush head for my vacuum cleaner (model number VCDC20CH, Model code VC20CHNDCNC/SG) I placed countless call...

Samsung - Tennessee, Cosby / Dryer and tablet

Samsung 12345 on 2016-01-27
We have brought tablet back and received a refund. Dryer is a little over a year old. Unable to get it serviced within three weeks. Will not start the frying process. Power button comes on but dryer will not start.

Samsung / I bought Samsung S6 with Gear S watch 5 months ago, Gear S watch worked only two week

nihat on 2016-01-25
I started use I phone 6years ago I use phone3-4-5 . I decided to use Samsung S6 5 months ago. I bought Samsung S6 with Gear Watch but I used watch only two week. When I send to service in the Eskisehir They informed me that there is no more wacht in the stock. A few times I cooled them to we...

Samsung / Not giving choice of "Just Once" and "Always" after Upgrade Lollipop 5.1.1

Sandeep Kamble on 2016-01-25
I am Sandeep Kamble my complaint about Not giving choice of "Just Once" and "Always" after Upgrade Lollipop 5.1.1. Last 2 months i was follow to our customer service executive. but no response about this problem and not solve. I got every time detect this problem i know that this problem is didn't solve. so i want to replaced new mobile thats it .

Samsung / Samsung Galaxy E7 - Not giving choice of "Just Once" and "Always" after Upgrade Lollipop 5.1.1

Sandeep Kamble on 2016-01-25
Dear Sir, I am Sandeep Kamble my complaint about Not giving choice of "Just Once" and "Always" after Upgrade Lollipop 5.1.1. Last 2 months i was follow to our customer service executive. but no response about this problem and not solve. I got every time detect this problem i...

Samsung / Samsung UK Promotion

Reviewer10483 on 2016-01-19
Congratulation ! From U.K Samsung Company SAMSUNG UK PROMOTION 42 Park Avenue, Barbourne, Worcester, United Kingdom. Contact Number : +447549335756 No: SAMSUNG/UK/407/PROMOTION/2016 ATTENTION LUCKY WINNER: We wish to congratulate you once again on this note, for being part of the winner...

Samsung / Dishwasher

Reviewer42964 on 2016-01-18
Samsung support USA EAST) - horrible support and very unpleasant experience. I was getting a call from Michelle located in NJ about broken (Samsung was NOT able to fix their product) her phone number is: 201-727-5667. I was pushed extremely hard to get a refund and not a exchange unit. The...

Samsung India Ltd / split airconditioner

Ravigupta1030 on 2016-01-18
I purchased a brand new split airconditioner from m/s A G Marketing vide invoice no SC3329 on 14-12-2015 bearing model no AR18JC5JAMVNNA-SAC- SNO.037MPPDG100497 AND AR18JC5JAMVXNA-SAC-SNO .037NPPBG100558. under Samsung ref no CAC49S5803772557584. Next day on 15-12-2015 came the company...

Samsung - Texas, Plano / repair of my phone

Michael Solanchick on 2016-01-16
several months ago I bought a new Samsung S3 phone. After aprox. 3 weeks I had to send phone back for repairs. As soon as phone came back I still had the same problem. This went on for a total of 4 times till I demanded a new phone. They sent me a new phone and when I received it I could...

Samsung / Tab not working

Reviewer54570 on 2016-01-11
Hi, This is sujatha from kanchipuram working as a Assit.Prof.i had purchased mobile from sigapore once i came to India and took that tab for use it is not working. i went to service center in kanchipuram they said they wont take this issue and they told to give this mobile in valluvar...

Samsung / Bar fridge

Reviewer75959 on 2016-01-11
Samsung bar fridge was bought from Dion Wired on the 02/02/2014.Barcode 8806071852249.Complained to Dion Wired they sent us to the samsung desk where we placed the complaint.They sent a technician from Technifix who asses the problem came back another day to repair, the problem still...

Samsung / Washing machine

Reviewer68274 on 2016-01-09
- my problem started on 10 December 2015, i requested maintenance to my washing machine, they recommended to change spare part with cost 700 Egyptian pound and told me it will be as the new one, i agreed . after my first trail after installation of the new spare part, i found the problem...

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