Angies List’s earns a 1.0-star rating from 295 reviews, showing that the majority of service seekers are dissatisfied with the quality of professionals they found.
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liars liars liars
sales people lie about cost of leads and how many contractors receive leads. basically Angi make money and you dont.
Recommendation: avoid Angi
If I could give less than a star I would
I purchased a mirror from Walmart. During the purchase it asked did I want Angi's list to have a contractor come hang the list. I paid for the service and was scheduled for the 9th. I took off of work for the contractor to come hand the mirror. 1 hour before they were due to arrive they cancelled. They rescheduled for the 11th. I took of work again. 1 hour before they were due to arrive again they called and cancelled. I contacted Angi's list they rescheduled for me with a different contractor for the 18th at 5:00 p.m. At 4:57 I get an email from Angi's list stating that the booking was cancelled. I have never experienced anything like this. I contacted Angi's list and there is not supervisor to talk too. There is no corporate number. I am so disappointed.
Recommendation: I DO NOT recommend Angi's list for anyone!
Angies List Complaints 293
Handyman
I hired a handyman to do some work on my home. When I asked him how much I owed him, he said Angi will take it out of your credit card. I said that I didn't want them to and that I would rather pay him. He said let me see if they take it out and I will come back for the check if they don't pay me. He came back and I paid him. Yesterday, my brother was going...
Read full review of Angies Listlandscape services
Continental Landscape Services came on your referral to trim prostrate acacia. I questioned if it should be done in the summer heat and he assured me that it was a native plant and would suffer no harm to meet HOA demands. Since his service the entire front yard is dying. All the prostrate acacia have gone from green to dry brown. The Banks rose is dead. Thousands of dollars of landscaping is now dead/dying.
I want him to be reqired to replace the dead/dying plants and restore the yard he killed.
Desired outcome: Replace all the dead and dying prostrate acacia and Banks roses.
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
Cleaning service
I hired one of your independent contractors (Kaitlynn's Quality Cleaning Service) to do a total house deep clean. Two people arrived at 10am on 8/7/24. We did a walk around to discuss what we wanted done. A price was quoted. I was skeptical that 2 people could accomplish the task, but agreed to it. Let's just say I was not pleased with the final results and...
Read full review of Angies List and 1 commentIs Angies List Legit?
Angies List earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Angies List. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Angies List has registered the domain name for angieslist.com for more than one year, which may indicate stability and longevity.
Angieslist.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Angieslist.com you are considering visiting, which is associated with Angies List, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Angies List website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Angies List has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 293 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Angies List's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
- Angies List protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Angies List. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
home advisors
I have never used anyone from home advisors and yet they keep calling my cell phone. I have asked them to stop and block phone numbers. They call from different numbers and keep harassing me. I have repeatedly asked them to stop. MAKE THEM STOP CALLING ME! I am on the do not call list but this doesn't bother them. I have never used Angi's list and never would if these are the types of companies you use.
Claimed loss: Harassment is annoying.
Desired outcome: Make phone calls stop
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
SBC Roofing
June 20, 2024 Rob Buhl showed up at my door stating he had gotten my information from Angies List. I hired him to do siding on fascia and soffett boards. I paid $5000 up front as he requested. I was told the materials would be here the next day. They weren't. After waiting a week and getting countless excuses as to why the materials weren't here, I asked...
Read full review of Angies List and 1 commentHaving to Pay Afirm for a Prior Contractor Booking and the professional did not do the work!
I booked a professional through Angi to replace ficia Trim around the perimeter of my roof. Also, they required me to $400 + fee to book a professional through A firm. So, I did that in good faith. The contractor shows up at my House late for the appointment. I show them what needed to be done. He looks at me and said that Anti communicated to him that they only needed to just replace (a) piece of trim. He said he could not do the work and left my home. Now Affirm is demanding me to pay them (6) $80 + installment payments to pay for work the work that was never done. Who did Affim pay that money to that I am having to payback? Please email mecat kurt.[protected]@outlook.com. pH [protected]! Thanks!
Claimed loss: $423.
Desired outcome: Cancel payments for work not done
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
Tree service
Dear Angi List Customer Service, I hope this email finds you well. I am writing to express my extreme dissatisfaction with the tree service provided by M & M Lawn Services of McKinney. Despite paying them $775.00 for the job, the work was left incomplete, and I have been unable to reach them since July 3rd, 2024. Here are the details of the...
Read full review of Angies ListThieves
Angi’s wouldn’t not stop calling so I gave in finally. They told me I would receive 8-12 jobs a months and after months am only receiving 0-3 a month and most are fake profiles.
I’ve been emailing for months trying to resolve the issues and no one responds. I sent an email tell Angi’s not to charge my C.C until the issues are resolved and they continue to charge it without my permission.
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
Sending me unlicensed contractor
I used angi.com to get insulation work done in the attic. They set me up with an unlicensed insulation company. They told me I had mold in my attic, tore out my attic floor and installed a fan that was spliced and not the brand they claimed it should've been. Nobody from angi will help me. They want to hold the insulation guy responsible but at this point angi is responsible for not "vetting" their contractors like they say they do. He was using other peoples license information!
Claimed loss: not sure what it will cost to replace my attic floor yet.
Desired outcome: Money to have my attic floor replaced.
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
Lawn mowing service
I've had this service for over a year. On 4/17/2024, my account was debited $86.52 for my scheduled mowing on 4/18. However, 4/18 was a no-show. I called to complain and was given a "free" mowing as an apology. The free mowing took place on 4/25. My original 4/17 payment was not refunded. The rep I spoke with suggested I leave it on my account for a future...
Read full review of Angies ListShleppers moving
I took the moving referral off Angi's list. There were two recommended moving companies: National Van Lines Shleppers Moving After calling both companies, Shleppers Moving seemed easy to work with, so I chose them. The contract specified to pay half deposit, and half at delivery. My total was supposed to be $3200. The office people at Shleppers are VERY...
Read full review of Angies ListInstallation services
On April 15th I order 2 toilets from Lowes in Marion, IN to be installed. The first email I received about the installation was to be on April 19th. It was rescheduled before the installation date came. Who rescheduled, I do not know. The install was rescheduled 3 more times (again, I'm not sure by who) but the 3rd reschedule (#4 if you count the...
Read full review of Angies ListNon service
I contacted Angi to hire handyman to dig out roots from hedges that I had previously cut to about 4 or 5 inches from the ground. I established an account which was required This was accomplished on computer, They came back to me that I wanted a handyman to trim/cut hedges, I responded with a correction to their mistake and was told that they had estimated...
Read full review of Angies List and 1 commentCommunication problem
I arranged for gutter cleaning service through ANGI.com (Booking ID #[protected]). In doing so, I specified in the “project details” section of the work order that I also wanted the exterior of the gutters cleaned. I additionally stated that I did not have a ladder sufficiently tall enough, so the vendor would need to provide his/her own ladder. I accepted the...
Read full review of Angies ListGetting off auto texts from Angi
HOW DO I GET OFF THE AUTO TEXTS THAT CONSTANTLY COME IN FROM ANGI?
I used Angi for service and I no longer need any service at this time. I still keep getting text from Angi. If I can't get off receiving these text, I will definitely reconsider using Angi the next time I need something. Angi is like a virus to me right now. I'm not even able to use the STOP that is offered in each text. It will not send. PLEASE TELL ME HOW TO STOP ANGI TEXT MESSAGES.
Desired outcome: STOP ANGI TEXT MESSAGES
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
Angi leads
I'm a former contractor. My company was Artcore Construction Inc. in San Francisco. I've been dealing with Angi/Homeadvisor/Servicemagic since day one. I've given them tens of thousands of dollars over the years. We had a good relationship. A problem I've had with their business model has always been the inability to select individual leads. I've had so...
Read full review of Angies ListRefund
I was told that when the pro completed the job, the charge wound than be posted to my account. I was to receive an email that had all the information on it that had what charges were, the name of the pro. and his phone number, and never received it. I called to ask about the phone number was and received it, I talked to the person and i had to reschedule because he didn't have the right tools to do the job. The next day I called to cancel because I had a way to do it my self, it was canceled the charge was had already posted to my account. I was told it would not post until the job was completed. when I called today was told that the refund had not been done by the person that helped me 5 days ago.
I told the person that the other gentlemen said he would enter a refund but he did not so i have to wait another 5-7 days. I am not happy about the way this has turned out, I will never use Agni again and would not recommend your services.
Desired outcome: That the employees need to be trained that when they say their going to do something they do it
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
I live in Bethany, Ok and we have tried to use Angi twice and neither time did it work out. They can't even get it straight on what you would like them to do for you. First time we wanted our kitchen countertops replaced. Their worker called me set up a time to go to a countertop business which I will not name to protect our selves. To meet us there. He never showed up then owner showed us around and was rude trying to sell us granite when we specified Quarts.
Second time I tried using Angi again this month wanting our hedges dug out roots and all bagged and hauled off. Two different men called wanted to discuss the project. Both of them said how many bushes to you need trimming? I explain it suppose to taking out 21 ft. hedges and 3 feet high. Oh I can do this but not for what Angi will only pay me $99 and they keep the rest. I told each one this would not be fair so I cancelled my project and will not use Angi ever again. They also tried to sell you a membership to get a discount on your project 20% off your total. Keep looking for someone esle to do your home projects!
Exterior shed painting
On or around November 1, 2023 I hired Kory Milton with Milton's handyman Service to paint the exterior of my small storage shed. He contacted me through your company. He called and came out the next day to see the scope of my work. We agreed on a price of $400 with me buying the paint. A day or so later he came out and painted the shed except for the door...
Read full review of Angies ListJSP home services
company came right out when our boiler/hot water broke. Said it would be $3500 to repair or $18,000 for a new boiler (that's right - $18,000!). We opted for the $3500. They offered us a financing company and we did the financing. The heat/hot water broke within three days. They came back and now say that it needs a brain - another $1500 or so! As we already...
Read full review of Angies ListHome repair/handyman
Scheduled in advance some home repairs and when the day came, weather did not allow the repairs to be done. We rescheduled and two days later, the "pro" (using that term losely) could not come out because the weather was going to be a problem for part of the job (painting). So we rescheduled again for the next day. As I was rushing back to my place after...
Read full review of Angies ListOverview of Angies List complaint handling
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Angies List Contacts
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Angies List phone numbers+1 (888) 888-5478+1 (888) 888-5478Click up if you have successfully reached Angies List by calling +1 (888) 888-5478 phone number 5 5 users reported that they have successfully reached Angies List by calling +1 (888) 888-5478 phone number Click down if you have unsuccessfully reached Angies List by calling +1 (888) 888-5478 phone number 12 12 users reported that they have UNsuccessfully reached Angies List by calling +1 (888) 888-5478 phone number
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Angies List emailshelpdesk@angieslist.com100%Confidence score: 100%Supportmallory.micetich@angieslist.com94%Confidence score: 94%communicationangieslist@angieslist.com92%Confidence score: 92%askangie@angieslist.com90%Confidence score: 90%to_helpdesk@angieslist.com87%Confidence score: 87%support
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Angies List address1030 E. Washington St., Indianapolis, Indiana, 46202, United States
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Angies List social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
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