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They bought my credit balance from Providian a Washington mutual owned company I have no complaint about Providian other than they gave my account to the idiot/crooks or whatever they are at SST. My first payment of $77 was due on may 13the and I paid it but today I get a call that I am $177 dollars past due and they have racked up about $100 in penalties. These guys make the IRS blush. A quick search on the net tells me that I have stepped on a land mine and am off to the bank tomorrow to get a home equity loan so I can cut this cancer out of my life. I feel very sorry for people who find themselves in this situation with out the resources to deal with these predators. You have to wonder how they can operate with so many complaints, but then Georgia may allow this sort of behavior. Please somebody start the class action suit.
SST Credit cards somewhere in Georgia. www.YOURCARDACCOUNT.COM.
I agree with all that is said in all of the complaints. My account to was sold to this shamefull company.
They are impossible to deal with. And I can never access thier site. What can we do about this. We need to find out how we can file a class action suit.
they are a rip off i have got charged more fees then i spent on the card its outragious!
They are parasites!
I agree. I do not know what credit card I am paying for. SSt say I am late in making a payment , well tell me which card I am paying for. Also I do not have any cards with the number they say I am paying on. Why pay on something if you do not know which card or whatever your suppose to be paying for. How can you pay on something to try and pay when it (balance) never goes down.
Patty Meyer.
I fully agree that SST is a sketchy operation. I also had no communication problems to report with WAMU/Providian. When my account was sold to SST it was a mess from the beginning..Often not reachable by phone or on line for days at a time. I made a recent payment, exactly as I had prior, and it got kicked back with a late fee. They refused to address the problem saying they cannot reverse the fee - neither would they provide a supervisor. I left it unpaid waiting for a reasonable response. Had to go overseas for 3 weeks and returned to over 30 phone messages that clogged my answering machine from them (as it turns out) for PAYMENT. So, clearly they have resources when it works to their benefit. No other credit company I've dealt with has been this pathetic. What can we do? Is there a regulatory commission that would investigate them, perhaps facilitate the return of these bogus fees they're racking up? I know I'm looking for another lender to buy me out of their B.S.
SST does suck. Since my wamu account was sold my bills have been screwed up!
My credit card account was also sold to SST and they have me bent over a barrell too. I made 2 payments in a month but they were sent 2 weeks apart (the 1st for May and the 2nd payment for June) Rather than applying the 2nd payment to my June bill, they applied both payments to the May bill and are now charging me a late fee for June. They state it is not their policy to waive late fees regardless of the circumstances. I have spoken to 3 people about this and asked to speak to a supervisor - who never happens to be there and doesn't return my calls.
They told me they can't apply the 2nd payment to June even though they recieved my payment the same day as the June billing cycle began. I have been trying to log in to pay it so I don't get charge another late fee and the website has been down the whole time. They suck. I am thoroughly p.o.'ed at them.
When they were the other credit card company they were ok, once my account was changed to this idiot like company sst, i have had problems.
Two days ago i attempted to pay my bill on line (like i always do) and it came back http error 404 page can not be displayed this went on for two days on and off... Finally this morning (using the same computer) i get through.. But i called anyway to see what was up with the web site problems i had been having. The gal first of all verified everything except how many times i used the bathroom this month...
Then she "suggests" i may want to pay by phone... Since today is thursday and no payments are proceeded saturday and my payment is due monday...
Hello kitty... I have been trying to log on for over 24 hours now... So is this s scam or what? Is the web site down by their choice... Then they hope to get a customer who is worried about the payment making it in on time so wham they hit you for a "payment by phone fee" ya right!
Sounds like a scam in progress to me!
Please please please... Someone do something. I'm one of these people that really does not have the resources to deal with these guys... When I had my providian/Wamu card, I never once made a late payment. When my card was sold to sst, I was never able to make a payment online. The website NEVER works, and when I'd call to make a payment over the phone, I realized they'd charge me an arm and a leg! Now I've racked up a late fee that I can't dig myself out of, and YET AGAIN, am unable to pay this bill online as I pay all my bills online. This company calls me ALL THE TIME. And they even called my PLACE OF BUSINESS and left a message for me to call but left no information as to why they were calling. HOW EMBARRASSING!