I normally do not write reviews but I feel compelled to warn others of a bait and switch tactic Winston Dacuycuy at Huntington Bank at 1441 Waukegan Road in Glenview pulled on us. The branch manager Theresa Wittau not only turned a blind eye to this but actually colluded with Winston.
After depositing many thousands of $ with the specific agreement that we would no more be charged $6.00 for cashiers checks, he suddenly broke our agreement a week later saying "agreements can change anytime". His true Jeckyll and Hyde came out with the nasty side of him dominating after receiving our $.
We immediately closed ALL our accounts after banking here loyally close to 20 years. Our friends and family also closed ALL their accounts. This review is to make others aware of the poor business decisions he made and prevent others from being mistreated a deceived.
There are so many other nicer, kinder and more ethical banks to work with. Please be careful everyone.
Country of complaint: United States
Desired outcome: Alert other bank consumers
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