Dooney & Bourke reviews and complaints 1
View all 86 complaintsDooney & Bourke - Store hours of operation differ from times advertised online
Today 7/15/2023, I was headed to the store at 6:30 pm wanting to purchase a purse and matching wallet. I checked the website which states that the store is open until 9 pm. I drove 49 miles to get there only to find the store closed. When I inquired with the neighboring store, the store clerk tells me that they always close at 6 pm everyday which differs from what is advertised on the website. Had I known this, I would have not driven 49 miles wasting my time and gas for nothing.
Desired outcome: To be reimbursed for my wasted time and travel with a discount which I would gladly apply to a future purchase of a Dooney & Bourke purse and matching wallet.
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