FirstKey Homes reviews and complaints 1
View all 49 complaintsFirstKey Homes - Renter’s insurance
We have been arguing back and forth with First Key homes regarding the proof of renters insurance. We even called Effective Coverage to verify that it’s been approved but this leasing against in charge of our move-in is threatening to not let us in after they rushed us through the application process and said we had to move in by the following week. Fornesa Rogers is legitimately the worst agent I have ever worked with and has been nothing but inconvenient during this entire process. She is withholding the code and decides to email us 11pm the night prior to move in with - “Effective Coverage will approve it, await their response” after we already called them and have it approved by them but this representative keeps saying she doesn’t have approval. I will be suing if we have any monetary issues regarding these delays.
Desired outcome: Resolve the situation. Moving is already stressful without someone incompetent messing with deadlines.
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