Sygnia review: Tax free savings account

I've sold my Sygnia shares today. It is 11 days since my application for a new tax free savings account was submitted (via email). Up to date no written confirmation that my application was successful (except auto-replies by bots to confirm that my application was received). I've called at least twice and received empty promises for most part. I've only received a proper response when I cancelled my application and sent an email to the Company Secretary earlier today. Will I refer others to Sygnia? Will I ever trust Sygnia with my money again? Not likely. Based on my personal experience, Sygnia is a company based on HYPE and very little substance, especially in terms of human capital. Good luck with those robo advisors. I am out.