solopcms.com review: What the heck?!

I placed an order, online, which showed "in stock." I called because I had not received a shipping email. I was told that the shipping details could take 2 days. Well a couple of minutes later, I received an email stating that the shipping date changed. I immediately cancelled my order and received an email stating not to contact company for, at least 3 days and that there is no guarantee that my item is cancelled or something to that effect. What the heck?!