The complaint has been investigated and
resolved to the customer's satisfactionResolved Sally Hansen — Poor customer service
resolved to the customer's satisfaction
My daugther bought one of the french manicure kits from target. The kit consists of a white nail polish and a pink nail polish. When she opened the box to take the polish out the bottles broke. They were pacakged so tight that they just cracked there was glass and nail polish every where a total mess.
I email the company sally hansen 3 times. I wanted a refund my daugther spent her allowance on this and deserved her money back. I had the product and the reciepts. Finally after forwarding three times I was told they would mail me an envelope to send the product back once received my daugther would get her money. this never happened. I called emailed again nothing. horrible customer service!! I will never use thier product again. to not even acknowledge someones email is just poor service.