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12:43 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Dream Singles Query about my credit

I bought Gold Membership for 170 Credits with a 24% discount a few days ago, and now it's all finished, then I don't use it much at 5 or six replies since from the day I bought it, now it's finished, then (Silver $99 this one takes too long to finish but is the fewer credits one, then Gold Membership is with 170 credits for $99 but it's all finished. I does not even take five days since from the day I bought it. It's have been wiped away. Please can you trace it and tell me what I've done wrong, maybe?

Is it because of my personal issue for this to happen what I've done wrong, my God, I regret everything in life even the day I born here in this world. Could you please resolve this issue as quickly as possible?

Even you from your side you can trace it, I only do few replies on my side, even with my points I buy ten minute to finish my replies, it's not working as well but ten credit is still there. I'm totally confused and frustrated at this time.
I say to my self let me put all my money and buy more credits that could last me more, by doing this I was not aware I'm placing my self to this trap now.
Look I already with those few replies finding a match and then when I do reply back it requires credits I was so shock no I say maybe its a system error otherwise everything it will be firm now.
No that I can see this situation persist there was no hope anymore for me to be back on my replies.
I thought I'll buy credits only buy the end of the month with this amount i bought 170 for $99 that's the lot of money for me in order to be
finishing for me.

I'm begging you urgently please fix this as soon as possible and let me continue with my credit the way I was planning for it to last for me.

My heart is so painful this is the first time I do get such a thing in my life from the dating side. Please please help me to retrieve my credit back to my account so that I'm be able to continue chatting I want to have a successful story with you unlike other people as well. I real don't have money now please.
I'm real worried that even next time towards this issue even if I can put more I'll still getting experiencing the same.

I struggled for many years to buy these credits I was without the money since it's too expensive.
Now I borrow money at work to get my lady my credit disappoint me so much by those who's incharge.
Please I just want to have a successful story with Dream Single and thank you very soon people please help please Team.

God bless you all Team

Sincerely Z Paul

Country of complaint: United States

Claimed loss: 170 Credit for $99 Gold Membership

Desired outcome: Could you trace what is going on from your side, please? I'm not happy at all about this issue. Could you resolve it with all due respect, please?Thank you so much. Team, God bless you.

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9:25 pm EDT
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I was denied personal contact information for one of the ladies, that's not the problem, I understood that. Whoever this was that called me about it, I asked her name she would not give me her name. She Would not answer simple questions keep in mind she called me! She took great pride in angering me and kept threatening she was going to deactivate my...

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11:55 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Dream Singles Credits.

After spending over 30k with this site over the years approximately 2 months ago they thought nothing of stealing some of the credits I purchased for communication purposes. I bought an addional 5 credits and was out of credits after 3 messages instead of 5. I purchased the same amount of additional credits a day later and the exact same thing happened. Thinking that they had the nerve and utter greed to do this twice in 2 days after spending 30k with them I called them and blasted them in no uncertain terms.

The result? They lied/denied doing it (Iam a businessman and numbers guy) offered n, as it should be refund and told me I was abusive (I literally hate bald face greedy liars) and closed my account, essentially stealing the 30k I invested in the site as well. I thought that other potential members should know about this criminal activity so I reported them to the BBB of Utah who takes complaints against them AND DS response was over the top fake outrage and insults and more denials. Interestingly they never got a resolved rating for my case as it should be.

Country of complaint: Canada

Website: Dreamsingles.com

Desired outcome: Complete 30k refund an apology and my account reopened.

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6:20 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Hi, good morning & thank you for this option & voice. My name is Mike. I have been using Dream Singles dating app for the past 14 months. I have met in the past 5 months my soulmate & we were planning on meeting in the very near future that is until Dream Singles pod of colleagues decided to play judge & jury & blocked me on the wrongdul ground of...

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5:17 am EDT

Dream Singles Closed my account

Your Support Ticket

Customer Service Response:Tanmoy Barman 30 May 2022 01:19:17

I request you to remain active my account in your site so that I can access it properly. I can't use it right now because you closed my account without any reason.

So please do the needful and help me to get back my account.

Tanmoy Barman 29 May 2022 02:41:45

My login id and password are correct but I can't access my account. Please help me to access it.

Dream-Singles 28 May 2022 14:50:10

Hello Tanmoy,

Unfortunately our service is unavailable in your country.

We do wish you the best of luck in your search.

Have a pleasant day.

Sincerely,

Jeana

Dream-Singles Customer Service

9120 Double Diamond Parkway Ste #3988

Reno, NV 89521

+[protected]

+[protected]

Tanmoy Barman 28 May 2022 14:48:24

I tried many times through Debit card for payment as you mentioned earlier. But nothing worked. Please make options for paying through PayPal, Internet Banking and Google Pay. It's really easy to make payments from India. You must also include QR coding. It's will be easy for many of us to fulfill our journey for our future better half.

Please give us a permanent solution.

Thank you.

Dream-Singles 18 March 2022 16:28:31

Hello Tanmoy,

It looks like the number you are entering is invalid. You can send a payment thru PayPal to [protected]@octonetmedia.com if you like or try again.

Sincerely,

Anastasia

Dream-Singles Customer Service

9120 Double Diamond Parkway #3988

Reno, NV 89521

Like Us: http://www.facebook.com/DreamSingles

+[protected]

+[protected]

Tanmoy Barman 18 March 2022 12:29:39

I still could not make it

Attachment: d4ed4e7be25c5a946de76093b9c58c13.jpg

Tanmoy Barman 18 March 2022 12:21:45

It Shows something errors. I don't understand.

Dream-Singles 18 March 2022 07:35:06

Hello Tanmoy,

Thank you for contacting Dream-Singles customer service-

We accept debit, enter it as normal

Please let us know if you need further assistance.

Sincerely,

Nikki

Dream-Singles Customer Service

9120 Double Diamond Parkway #3988

Reno, NV 89521

Like Us: http://www.facebook.com/DreamSingles

+[protected]

+[protected]

Tanmoy Barman 18 March 2022 05:33:34

I don't use credit cards. But I can pay through debit cards. Please let me know about it. Either if you have other options then let me know. I can pay you through paypal or internet Banking or Gpay

Phone: +[protected]

Alternate Phone: +[protected]

Country of complaint: India

Desired outcome: I want my account back as before. So that I can access my account as previous days.

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jawann oldham
Dubai, AE
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Nov 12, 2022 12:48 pm EST

I having trouble getting in to my messages and profiles of ladies trying to contact me.! Can Dream Singles resolve these issues.? I am a member- Jawann Oldham I am in Dubai but from the U.S. I have provided a photo of what I keep getting when I try to get in to the site.

M
M
malcolm henry james
GB
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Oct 18, 2022 6:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

unnotarized charges require refunds