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RainaL

Alexandria, US
Registration date: Aug 10, 2011
0 helpful votes

RainaL’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
After over a year of not using Norton antivirus, I noticed a fee that had been charged for renewal on my July bank statement. When I called to have the charge removed, the customer service representative explained that the automatic renewal notice had been sent to my email address (NOT MY EMAIL ADDRESS FOR NEARLY TWO YEARS!) and that since I had not "opted...