The complaint has been investigated and resolved to the customer’s satisfaction.
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I have purchased two 25g pouches of riverstone this week both from different stores. The first was like the sweeping off the floor. There were many pieces of unprocessed tobacco leaf. It was harsh and had no automatic smell or flavour. There was definitely no rum flavour at all. It was crap. Second pouch no rum flavour. Harsh and wasn't blended. It was also...