Activity by HF63
GB
Registration date: Nov 01, 2020
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HF63’s complaints
Nov 01, 2020
1:12 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Travelgenio has left an official reply on this complaint.
This agent has cancelled our flights without our agreement or approval.
They refuse to respond to any of the follow up emails I have sent asking them why they have done this.
They plan to charge us for this ‘service', which I will contest as it's utterly their fault.
This company has absolutely no respect for its customers and is not fit to trade.