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Jon W unhappy.

CA
Registration date: Oct 05, 2019
0 helpful votes
Complaints 1 Reviews 0 Comments 1

Jon W unhappy.’s complaints

Getaroom - internet hotel booking service
Oct 05, 2019
10:09 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Getaroom has left an official reply on this complaint.
Booked a room a week in advance, then change of plans and needed to cancel hours later - same day. Their website looks like a hotels, they charged me full price for the Hotel room plus their service fees which were 50% of the Hotel room!! When I wanted to cancel, stated they have a no cancellation policy - read the fine print! - WHERE did it say...