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Waffle House

Waffle House review: Service

D
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2:29 pm EDT
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Yesterday 10/19/2023 my mother and I went to this location after I took her to her dr. appt. My mom is 86. As we began walking in all we heard was loud loud music. Once we we in and got to the table, the waitress started talking but we couldn't hear what she was saying. I asked her could she turn the music down and she said no because people paid for that. What! I was actually screaming trying to talk to her. So I began helping my mom back up because she uses a walker to get around. We made it almost to the car when another young lady can to the window that they uses for pickup orders and asked what's wrong? I told her and she said they have a remote to turn it down and who told us that. She told us to come back, so we did. Again getting to the door it was still so loud. My mom looked at me like it's still so loud. We turned around and left. She loves Waffle house. The one we takes her to was on the other side of town so we stopped there because it was so close. We went to I Hop. Everything was great there but she prefer Waffle House. Today I will be taking her to her Waffle house. Never again will we go there.

Desired outcome: I would like to receive a gift card for my mom an myself. The service was COMPLETELY UNACCEPTABLE!!!!

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