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I use to go to 123 middlesex street, london subway almost everyday...but their customer service is very bad...specially a girl who might be european is very rude...she doesn't spread salads nicely...and when she asks for salad she says what salad. if u say lettus cucumber then she will ask what sause...very rude voice...my email is [protected]@yahoo.com...I have my subcard account by this email address...u can see I always go to subway...But if I get the same quality service again, then may be I will stop coming in subway...
Misess tasha, I'm old enough. So, I don't need to inform my parents that I have posted my email address...and I gave my email address to complaints board...not to u...and I am talking about her speaking style...And I not only go to subway but some other different stores for different things. I know how they serve...If I meet 5 people and I say that among those 5 is rude that means the 1 who is rude he/she doesn't behave gently like those 4 and that' s why he/she is rude...And I think you are lack of common sense.Because I didn't come here to proof my verbal skills...or may be u got common sense but u are too young to understand my voice...so, ask your parents first and they will tell u how to comment...
Original Message Sent To Owner...STILL no response back to me: Date of Visit: August 30th. Time of visit: 8:15PM.
Dear Mr. Sunny Badel,
I am writing to you today about your Subway store in Clementon, NJ. My wife and I just moved to Clementon 2 weeks ago and we are big time fans of Subway restaurants. This was our first time visiting this location. It was me, my wife and our 2 best friends. I usually always get great customer service at Subway restaurants. I'm sorry to say that my wife and I won't be dining in your restaurant anymore after the last experience we had. Though I can't speak for my friends, I will strongly encourage them not to as well. First off, the man and women that was working at the time did not greet us with a warm welcome at all. The second we walked into the door, we got a dirty look from the both of them. They obviously were not happy to see more customers come into the restaurant. As we were ordering our food-we all felt rushed as if they were just trying to get us out as fast as they could. No soup was available at the time. When the man was making one of the subs he made a comment about Subway's buffalo sauce saying that "Subway waters down their buffalo sauce, they are cheap ### mother F*ckers." I'm sorry, but even though I am an adult, I don't think that cursing in front of customers is very professional to say the least. When we were paying for our food, the same man asked us "Is this for here or to-go?" and I said "it's for here." and he replied back with "No, it's to-go...we're closing in 15 minutes." So I just said "OK". After we got our drinks and were about to leave we noticed that people coming in after us were sitting down to eat and the employees weren't saying anything to them. Heres the thing...the employees were both African-American and all of us were Caucasian and the people they let sit down after us were ALL African-American. Now tell me why I shouldn't feel one bit of racial discrimination? After we left the restaurant, we looked at the window to read the hours and it said that this location was suppose to close at 9:00pm! Why were we kicked out 45 minutes before the actual closing time? It does not take that long to eat subs. Like I said before, I WILL NOT be coming back to this location. Thank You for your time! - Clementon, NJ
From:
To: subwaycardreply@casupport.com
Sent: Monday, August 30, 2010 11:38 PM
Subject: Re: Your Response from Subway
If I still don't hear back, I'm posting my complaint on the internet...
From:
To: subwaycardreply@casupport.com
Sent: Wed, July 14, 2010 10:28:25 PM
Subject: Re: Your Response from Subway
I still haven't heard back... ...
From:
To: subwaycardreply@casupport.com
Sent: Sat, July 10, 2010 9:26:07 PM
Subject: Re: Your Response from Subway
I haven't heard back for more than 3 weeks...
From:
To: subwaycardreply@casupport.com
Sent: Thu, June 24, 2010 9:10:53 PM
Subject: Re: Your Response from Subway
From:
To: subwaycardreply@casupport.com
Sent: Fri, June 18, 2010 10:21:54 AM
Subject: Re: Your Response from Subway
Dear Helen,
Why do I have to call for assistance?
Why can't you help me?
Thanks,
From: "subwaycardreply@casupport.com"
To:
Sent: Fri, June 18, 2010 9:51:53 AM
Subject: Your Response from Subway
June 18, 2010
Dear,
Thank you for writing regarding your SUBWAY® Card account.
For further assistance please call Customer Care at [protected]. We apologize for any inconvenience this may cause you.
SUBWAY® values you as a customer and appreciates your business. Thanks for using the new SUBWAY® Card, the quick and easy alternative to cash and credit cards!
Sincerely,
Helen Prieto
Consumer Response Representative
Ref # 442468
Wow I am glad that American's are not the only ones with a terrible education system and fudge up the English language. Also by posting your email address on a public forum you posted it for everyone.
"I didn't come here to proof my verbal skills...or may be u got common sense but u are too young to understand my voice...so, ask your parents first and they will tell u how to comment..."
I don't think anyone can understand your "voice". I agree with Tasha. Are you speaking English?