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Procter & Gamble complaints 357

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5:47 pm EDT
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Procter & Gamble Old Spice Fresh deodorant

Have been using Old Spice deodorant for years. Current type is Fresh, High Endurance. The latest two pack has caused underarm rash. Had to quit using those two packs. New packs do not cause the rash. Numbers on the pack are 2134TNW2. Cost of the two pack was about $5 but I no longer have the Walmart receipt. Thank you.

Gene Angelcyk

9041 Avalon Avenue

Englewood, Florida 34224

[protected]@verizon.net

[protected]

Desired outcome: Replace this two pack or refund cost.

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7:17 am EDT

Procter & Gamble Allways pantie liners

I have been using these pantie liners for years.

Why on earth have you changed the peel off back to cover the whole of the liner instead of leaving a space to take hold of to peel off.

if this going to be permanent, you have lost me as a customer, and probably

100's more.

Please explain why you have done this. My email address is barbara.[protected]@btinternet.com

Barbara.

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7:38 pm EDT

Procter & Gamble Febreeze air, April fresh downy scent.

On 9/3/2022 I went to my neighborhood Winn Dixie store to purchase the febreeze air scent. It wasn't until I got home and noticed the container was not full.

I have pictures to prove the spray bottle was half empty. Why wasn't this a full bottle I paid $3.29 retail abd I am not satisfied with this product. I feel like I was ripped off with this product.

Desired outcome: Please send me a full bottle or refund my $3.29 for this half used product. My receipt and a picture of the half full bottle is attached.

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1:10 am EDT
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Procter & Gamble Dawn advanced dishwashing liquid

Hi. We bought this from Costco in Nanaimo, BC, Canada about a month ago (July/2022).

The regular dishwasher liquid we normally use wasn't in stock at Costco so we innocently bought this. It was standing stacked up in the vicinity .

When we ran the dishwasher we were shocked that there were huge amounts of suds streaming out of our dishwasher and all over the kitchen! We have a double (2 drawer) expensive unit. And the suds are throughout both drawers!

Nothing-when we bought it- on the packaging said anything about not using this in our expensive Kitchenaid dishwasher. Finally after looking closely at the bottle, on the back in very small letters it says 'not to be used in dishwashers!'* A person almost needs a magnifying glass to read this caption.

The warning should say that this is a DISH SOAP. NOT a dishwashing LIQUID!

We feel misled and victimized .

We can't be the only customers having this problem!

*The manufacturer should make AN EFFORT TO PUT THIS WARNING IN BIG VISIBLE LETTERS ON THE FRONT OF THE BOTTLE SO THAT PEOPLE CAN SEE IT WHEN THEY BUY THE PRODUCT!

We now have a massive problem cleaning up our kitchen AND NOW OUR EXPENSIVE DISHWASHER DOES NOT WORK!

Desired outcome: Address this problem . How do get our dishwasher working again?!!What about our costs if/when we need to call a plumber to get it working again??

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8:35 pm EDT

Procter & Gamble Gilette Endurance Cool Wave Clear Gel Deodorant

I bought a six pack of this deodorant because it works and I like it. Got through the first three and opened the fourth one to find that it had turned to liquid, as had the last two. I could understand this if I had stored them in a very warm location but they've never been outside my home which is almost always 75 degrees throughout.

Not a big bragging point for this product. I would never buy more than one at any given point knowing what is likely to happen to this product.

Richard Riddle

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10:27 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Procter & Gamble AA batteries leaked in smoke/co alarm.

I opened a complaint with Duracell since their AA batteries leaked in my smoke/co alarm (000814976A). They responded with a list of questions which I promptly answered.

What retailer did you buy them from?

I don't know for sure probably Wallmart.

When did I purchase them?

I don't know for sure but we bought them for the smoke alarm and they have been in for around 8 months.

Where do we store our batteries?

We have a drawer in the living room desk.

What is the packaging code on the back of the battery package?

We no longer have the package.

Where was the device being stored?

I wasn't it was a smoke alarm mounted on the bedroom ceiling

How old is the device?

Not sure what this has to do with it but I sent them that (not in front of me right now).

Does the device still work after being cleaned?

Yes but again it is a damaged smoke alarm and lives should not be trusted with it!

How much would it cost to replace the device?

Again I don't have it front of me but I sent the price to them. Just under $50.00 I think.

I was also able to send the the code off the battery and the use by date ( 2027).

Their next email instructed me to clean the corrosion with vinegar or lemon juice or boric acid solutions. I started to do this when I realized the batteries in the smoke alarm are mounted over the circuit board and the board may be corroded where you can't see. While the smoke alarm may work now , would you trust your life to a damaged smoke alarm?

The above response was in my inbox today 8/16/2022).

I feel I am being quite reasonable asking you to replace the smoke alarm and a package of batteries.

We used to always buy your batteries because we could depend on them, so I am not only disappointed in your product but also your attempt to give me the run around by suggesting I should simply clean the corrosion from a damaged smoke alarm!

Desired outcome: Again I think I am being quite reasonable asking you to replace my smoke alarm and maybe a package of batteries.

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Resolved

Duracell came through by sending me a check to cover the purchase of a new smoke alarm with a like model. THANK YOU!

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3:18 pm EDT

Procter & Gamble Secret oh balancing minerals 48 HR. Clear gel

I purchased the rose scented secret ph balanced 48 hr. Clear gel! I love it except for one issue.The turn dial that pushes the gel up for use...doesn't work.I have to squeeze very hard and hold it ,to get any up for use.The dial spins but doesn't do a thing! I just wanted to bring it to your attention in case others complain.I bought it at the Wal-Mart in Coffeyville,Ks. Here is the information on the container : 2093INJ2 exp 03/2024

Desired outcome: replace

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10:03 am EDT
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Procter & Gamble Fairy Non Bio Pods XXL Pack 54 Washes

This is the first time I have purchase these as I normally use the Fairy Washing Powder. I do not think I will be purchasing these again.

On taking a pod from the packet it has felt slimy. On getting further into the packet I have now realised why, after removing the majority of the pods and placing them in a new container, 9 of the pods are unuseable. There is liquid at the bottom of the bag. Two pods were almost empty and 5 pods were attached to each other, two pods at the bottom looked ok until i picked them out and they too then proceeded to leak.

The 5 that were attached appeared to have the seams attached. On trying to separate them, again they leaked. This is a 6th of the packet that has been unusable and possibly more looking at the amount of liquid in the bottom of the bag.

I read the instructions before use and have followed them exactly, I have taken care not to remove a pod with wet hands. This does not account for the 5 appearing to be seamed together.

The batch number for your reference in the event that this is a machine malfuntion is [protected]:08 UF1:KJ71-DOF8-X005-U98T

I have taken photos if you require the evidence.

Desired outcome: Taking account of the cost and my living alone I would like a refund or at leas a voucher to purchase another product (maybe the same to see if this has been a one off).

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Bobi Parker/Sanders
, US
Sep 11, 2022 3:33 pm EDT

I too had problems with Tide pods leaking and making a mess on the inside. For me the zipper bag would not zip either.

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3:15 pm EDT
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Procter & Gamble Bounty Paper Towel

From when it was First created Decades ago, Bounty Paper Towel is Now...

Less Absorbent.

NOT Stronger or Strongest.

Horrible when Picking Up Spills.

It Streaks now.

It's a Horrible Paper Towel now, to where No Name Brands actually perform Better!

Consumers are NOT getting what P&G Bounty IMPLIES, therefore it's IMPLIED WARRANTY!

Hmmm, Lawsuit?

Desired outcome: Bounty Paper Towel is NO LONGER STRONG & ABSORBENT as before!P&G needs to STOP with the LIES before someone files an IMPLIED WARRANTY Lawsuit!Or... P&G needs to go Back to Making the ORIGINAL Bounty Paper Towel that was once Truly Amazing!!

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8:26 am EDT

Procter & Gamble Fairy Original liquid

We have used this product of your for years without complaint. But our latest purchase is not satisfactory - it takes 7 0r 8 drops to clean off greasy residue from plates, whereas previously 3 or 4 drops would suffice. The new label on the label says "washes up X2 more" but this is not borne out by the contents'

performance. Has the amount of detergent been reduced? Please explain the discrepancy.

Desired outcome: Explanation

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8:24 am EDT
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Procter & Gamble Faulty product

Hello,

I purchased some Fairy non bio capsules the other day and I was so excited to use them. I had heard such good reviews about them

And how they leave your clothes smelling fresh.

Sadly, I have had the opposite experience. I’m not sure whether it is a faulty batch but sadly, the tablets that I used left my clothes smelling like onions! I thought it might have been a one

Off but it wasn’t, most of the package have smelt like this. I purchased them from my local coop and I

Did try to return it to them but they said they could not refund me the £6 I paid and I would have to contact your head office. So this is what I am doing!

Please can you advise about how I can get a replacement pack as I would love to try them still.

Many thank

Lisa

Desired outcome: A replacement productOr voucher to buy another pack.

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5:23 pm EDT

Procter & Gamble Downy Fabric Softner

I try to keep a jug of Downy on back stock, so I do not have to go to the store during wash time. I added water top no avail, so I tried.

However, upon opening this jug it came out thicker than hardened jello. In fact, I had to throw it away as it was going to stop up the dispenser in my washer.

It is 4.88 Liter with the b/c of [protected] 1.

Jug bottom 4B 179A0018A

Desired outcome: At $14.95, refund or replaceIn the event you do not have my address it is: Frank W Lamarre, 439 Winding Oak Lane, Longwood FL 32750-3247Email: [protected]@embarqmail.com

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9:15 pm EDT

Procter & Gamble Your company's new policy

It is with complete disgust and disbelief that your management could offer financial assistance for your employees to abort their children. Your action has now terminated my use of Proctor & Gamble products. I will in fact encourage family and friends to do the same. You greatly misjudge the majority of women in this country who are in favor of protecting unborn life.

Every company that is offering sanctuary and sanction for women to turn against their own flesh and blood, and to deliver a death sentence for their own offspring should be condemned. Your corporate monies could be used to provide promise and protection for pregnant women facing fear and uncertainty. There are thousands of pregnancy care centers in this country that assist pregnant women with health services, baby items, safe housing, and care during their pregnancy. None of these centers is supported by the government and yet they survive to assist women in need.

Hopefully you will rethink your corporate decision and visit the life-giving alternatives to any continuation of abortion. Women deserve better and corporate decisions should help serve those life affirming choices.

Sincerely,

Kathy Peters

36 Indian Hills Drive

Waterloo NY 13165

Desired outcome: Don't make any stand on the abortion issue. Our country is so divided. Science has shown there are 2 heartbeats and 2 different DNAs in every PG.

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5:23 pm EDT

Procter & Gamble Febreze air freshener spray

The last 10 cans of Febreze air freshener spray that I have purchased have all had defective spray handles. Some of them work in the beginning and then they completely stop spraying and it seems to be because the handle is not catching. I’ve use this product for as long as you guys have had it on the market and just recently started having issues so it seems to be a manufacturing issue. I sure hope this gets resolved because I do love your product but will not continue to throw all my money away.

Desired outcome: I would like a refund for my expenses. I do still have receipts for some and the last four that are shown together in an attached picture I do not have a receipt for. [protected]@gmail.com

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Mrs l j smith
Bi, GB
Aug 22, 2022 10:53 am EDT
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I’m so so fed up now with the spray handle on your air fresheners , you pay a fortune for the product and have to throw half a tin away due to the spray breaking this really needs looking into .

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5:29 pm EDT
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Procter & Gamble Leaking batteries AAA, AA and C

I bought a large package of AAA and AA batteries at Sam’s or Costco. The unused batteries in the container are leaking before date on battery so I checked the devices I have Duracell batteries in and found those were leaking. I then checked a toy with three C batteries in it. The batteries were leaking and the date on the battery is 2028.

Like many people have written on the internet, I was once loyal to Duracell but am now a former Duracell customer.

Kay Ballard

Desired outcome: Reimbursement would be desired.

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6:58 am EDT

Procter & Gamble Head and Shoulders Micellar cleanser

Can you please tell me why your Head and Shoulders micellar cleanser is not available in shops now?

this is so annoying when you find a product that works and the company starts to bring out other products and stop other products.

This its the only thing I found that help me.

Desired outcome: to see the product back in the shops.

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1:07 am EDT
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Procter & Gamble un stopables frebreze

Love the product BUT bought 3 recently and the sprayers don't work.

They spit a little but no stream.

Please advise.

Sharon Blumenthal

5436 Matilija ave

Sherman Oaks, CA 91401

[protected]@gmail.com

BOUGHT FROM AMAZON 1 MONTH AGO

bought from Amazon

Desired outcome: replacements

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2:30 pm EDT

Procter & Gamble Bounty paper towels 8-pack

The paper towels have a strong smell of smoke. Why is this? Where can I go to replace them for paper towels that don't emit this odor? This is the problem with every roll that I have removed from the plastic wrapping

Desired outcome: Coupon for replacement of the 8 rolls

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12:22 pm EDT

Procter & Gamble Total Home With Clean Lift Technology laundry pods

I bought a 24 pack of these pods and apparently something caused a couple of them to either split or possibly have a tiny hole in them. This caused most of the 24 to stick together, and make it impossible to use.

They are the CVS brand and were purchased around 6/18/2022. I did not save the sales receipt as I did not think about having to return them. The store would not help me. Said it was not their problem.

The letters & numbers at the top of the package are CJ0170DU40 [protected].

The bar code is [protected] 8.

I hope you can replace them.

Thank you,

Judith Hughes

7105 N Villanova Dr

Saint Louis, MO 63123

[protected]@att.net

[protected]

Desired outcome: Please refund or replace. I do not remember what I paid for them.

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2:17 pm EDT

Procter & Gamble FULL OF HOT AIR Crest 3D White Radiant Mint toothpaste

THE CREST 3D WHITE RADIANT MINT TOOTHPASTE TUBES ARE FULL OF HOT AIR! Lately the tubes are 1/4 - 1/3 full of air and I have to work the air out, leaving nearly 1/2 of the tube empty before starting to use it.

Desired outcome: Either completely fill the tubes for the price or reduce the size of the tube, assuring it is completely full with toothpaste and REDUCE the price. What do you take us for anyway?

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Sagewoman13
, US
Sep 21, 2022 10:16 pm EDT

I totally agree that Crest Toothpaste is about 1/3 full of air. What a rip off.

Overview of Procter & Gamble complaint handling

Procter & Gamble reviews first appeared on Complaints Board on Dec 3, 2007. The latest review Fabreze Plug-In was posted on Apr 9, 2024. The latest complaint AA batteries leaked in smoke/co alarm. was resolved on Aug 16, 2022. Procter & Gamble has an average consumer rating of 1 stars from 361 reviews. Procter & Gamble has resolved 18 complaints.
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    100%
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    Japan
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    Malaysia
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    37%
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    Saudi Arabia
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    Singapore
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    South Africa
    +82 269 406 000
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    South Korea
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    Taiwan
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    Thailand
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    UAE
    +84 88 225 678
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    Vietnam
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    Argentina
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    Brazil
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    Mexico
    +502 332 7252
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    Central America (Guatemala
    More phone numbers
  3. Procter & Gamble address
    1 Procter and Gamble Plaza, Cincinnati, Ohio, 45202, United States
  4. Procter & Gamble social media
Procter & Gamble Category
Procter & Gamble is related to the Beauty and Well-being category.

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