Procter & Gamble
Reviews and Complaints

I am a white lady, 72 years of age. My hair began falling out close to my forehead. Everyone said it happens as we grow older. I was beside myself trying to figure out what to do. My dermatologist recommended minoxydil which was too expensive for me. However, my pharmacist recommended a natural product called Mielle. When I researched the product I thought it sounded like it was only for Blacks and their hair. I began using the oil anyway, at least once a week. To my amazement my hair grew out within 4-6 weeks! I have the before and after photos of my scalp and the results were astonishing! I do not know how to send the photos from my phone so I cannot send them to you. Linda [protected]

When I was a teen, we received a free sample in the mail, a product called Dawn dishwashing soap. We tried it and never looked back. Our entire family uses Dawn products and will never consider using anything else. I love the Dawn Ultra, the Dawn Power Wash, the Dawn Heavy Duty Degreaser is the bomb. I saw the Dawn Platinum, and of course bought the 74.3 ounce bottle because, well it's Dawn. I have never in my life been so disappointed in your product. Regular Dawn I can was plastic in cold water and it removes the greasy residue. Platinum, even in hot water, I keep adding more and more detergent to try cutting the grease. This is very disappointing, I'm going back to Dawn Ultra, at least it does the job,

I am a daily user of Head & Shoulders deep cleanse shampoo, and have been for a number of years, although I have always refused to pay the list price of £6 as I believe it to be excessive. Fortunately Tesco hold regular promotions, at one time offering 3 for £10, and more recently frequent £4 Clubcard price reduction. I therefore only purchase at a reduced price and do ot purchase when £6 price is in operation. On a recent visit to Tesco I noticed £4 Clubcard price was back in operation, so purchased 2 items, but after returning home and putting in store cupboard, noticed pack size had fallen from 400ml straight down to 300ml, a full 25% reduction! We are constantly being told that inflation has dropped to below 4% and yet you seem to think a deceitful 25% increase is acceptable. The deceitful way in which you have attempted this increase has convinced me to not only stop using head & shoulders, but also to boycott all P & G brands, which you have usefully informed me of on this website.

I have now decided to stop buying Febreze Air Mist cans - despite the fact that I think they have the best aromas.

I've tolerated the unreliable cans to deliver these much preferred aromas, no longer. Enough is enough!

For heavens sake... ever can I've had over last 2-3 years have been thrown in the bin whilst still half full because the trigger doesn't deliver!

A few months ago my hot water stopped in my kitchen sink. I have always used Dawn. I have gotten used to only having cold water to wash dishes. One plus is my hands do not get dried out (I am a running water washer). I just want you to know that I am so happy with Dawn. I have had no problem with greasy things needless to say nongreasy. Thank you so very much ( Oh I also wish my hair with Dawn.) for your product, I shall continue to buy it. Su Waldron.

I have been using your toilet paper since some time in the 1960's and I don't like that you keep reducing the size but with the ripple tear you have outdone yourself. Did someone come up with the ad idea and you just ran with it without testing it first? Every (and I do mean EVERY) tear leaves a tag. I never had a problem with the straight tear but this ripple stuff is a total mess. And speaking of mess the last 6 to 8 sheets on every roll are cut zig zag and just wadded onto the cardboard center. I got the largest package they have at BJ's and I live alone so I have had plenty of paper to test and every roll is the same. I am just disgusted with it all. After all these years, tomorrow I am purchasing a different brand.

2 tins of shaving foam I've bought have lost pressure rendering them useless - the foam will not exit the can
Ref [protected]
P07/23
E07/26
Both tins the same
Maybe this is a batch problem.
I've previoiusly had a tin that did the same, but threew it away, so please take that into consideration as well.
This is not the best a man can get by any means

I have a constant complaint about not being able to use every bit of the contents in the bottles. Sometimes the bottles are still half full. It is such a waste of money, and so frustrating. I pay $4.99 per bottle. I continue to buy it, because I love the fragrance. It is a design flaw. I want a refund on several bottles. Or free bottles of the product

I ordered a 32.7 oz. bottle of Dawn Platinum through Amazon last week.

The bottle appears to have less product than should be there. Is this the appropriate empty space at the top of the top? There was no product outside of the bottle. There is a two-inch empty space at the top of the bottle.

If this was an error in production, I would like to get a coupon for additiona Dawn. I do enjoy using it.

Date : Dec 30 2024- Jan 8th 2025
I have been using old spice deodorant for years and recently purchased this product. I noticed mild irritation after using it but thought it was from my shirt. I went back to my old deodorant just to switch up scent. I started using the new stick for a couple days in the row and started feeling a lot of pain under my arms. When I looked in the mirror I noticed I have chemical burns all along my arm pits. Is this a bad batch? Did something change in the product?

Contact : [protected]
Email: [protected]@outlook.com

Dear Sirs,
My family of four generations used Old Spice as a family tradition. We were all military Veterans from WW1, WW2, Korea, Viet Nam and Desert Storm. We all carried the lotion with us everywhere. It saddens us that the original scent is gone forever. Please replace this lotion out of respect for all the Veterans that loved it.
D. Marks
Henderson, Nevada

I bought a pack of your dishwasher capsules and found several of them were stuck together and after pulling apart one would have a hole in it. This was not really a problem as I just used the punctured one first. But on pulling two apart today it squirted liquid In my eye causing soreness.my eye is still sore after 5 hours and I may have to go seekingl medical attention. It is obviously a manufacturing problem and had a child been stood near me it could have hurt them.
The barcode for the product is. 8. [protected]
Please investigate this and email me back to [protected]@gmail.com

My partner and I have always used Fairy Non Bio and it has been great, however we thought we would use the Platinum for the one fact that its was supposed to better, all be it more expensive.

On using it after a couple of weeks, washing bedding, underwear and everything else from our clothes to our towels we both came up in rashes that were and are still now incredibly itchy. Not knowing what was wrong I made and visited my GP! Unfortunately my partner who was at sea could not do so.

After what is now near on two months I've had to rewash all of our clothes, bedding and towels etc weighing on my personal water and electric bill to try and dry items as its now December and I cant hang things outside so had to use the tumble dryer.

On top of that when my Partner was in from sea we have managed to spend over £100 just on medication alone, trying anything that would work. The suffering has eased but not gone some 2 months later!

This has also interfered with our private life to which we slept separately through pure scratching, itching and what felt like a heat rashes. I believe washing all ours smalls did not help this matter.

Right on Christmas I also have 3 daughters that rely on me so will not be using your Platinum experience again...I am now just hoping with the loads of rewashings I have and am still doing I can solve this problem.

Regards

I participate in P&G Rewards. Recently I submitted a rebate request, and mistakenly one of my receipts was outside the window for purchases. The rebate offered two different levels of rebate, one with a $5 reward, the other with a $15 reward. Because of the date issue on my one receipt, they processed it for the $5 reward, instead of the $15 reward. I do not understand why they did not just reject the whole ting and let me start over, since I have made several purchases since and the rebate is till open for submissions. I am very angry, and their customer service is totally useless. More like "customer explanation why you will not get service."

Floss sticks do not work, the floss is easily separated from the handle/holder.
Send it as is.
All complaints deserve the same attention.
Do not make me work when I am the victim of faulty product.
Write your own essay.
Replace my product or I will spread the bad word.
Never heard of anything so woke and ridiculous, requiring minimum wordage to process and deal with an issue.

On october 24th i purchased the above item classic vivid 6 whitener at cvs 4008 us-9 morganville, new jersey. [protected]

upon opening the package and trying to remove strips from plastic , the strips were still attached to the plastic on two occassions and unusable.
Upc [protected](l)4191u43
exp: 2026-07-09

unfortnately i discarded the cvs receipt.

Reference #[protected]

I submitted medical evidence along with receipts a few weeks ago with regards to this product making my hair fall out and causing me vision disruption, I have yet to hear anything to anyone handling this case. Can you please let me know who is handling my information and what they plan on doing with this matter? I have another appointment to see the optometrist on Friday and the Dermatologist next month. I can be reached at [protected]@gmail.com or [protected].

The shrinkflation of your paper towels in my zip code is despicable. Yes, 32092 is a fairly affluent area, BUT I am a single father of 4 who has raised his kids on his own for 8 years. My 2 eldest are now in college in Tuscaloosa, and when I moved them in it hit me — there are literally twice the amount of paper towels in Tuscaloosa per roll than in Saint Augustine. Don't believe, me, check it out. Actually, you already know this as it is a profitability strategy. I estimate I have spent $10,000 on Bounty paper towels in my life. This is my first comsumer complaint. It's so aggregious I have to say something. I have been a loyal "quicker picker upper" my entire adult life. I am at the point where I had to mention this and sadly must consider purchasing inferior brands going forward simply on principal but also because everything is so expensive these days I am being stolen from in a way I cannot afford. You should do better. Your company and this brand are so presitgious it's shocking you're doing this

About 1 hour ago I went to Costco to take advantage of the buy $200 get $50 gift card promotion. This was absolutely the worst experience I have ever had at Costco. Whoever devised this devious plan had no idea what the customers would have to endure to get this promotion to work. Inasmuch as Costco has no prices on individual products it becomes enormously difficult to reach as close to the $200 without going over or (in my case) under. As I was $40 short, I had to purchase more P&G items which I essentially didn't need - i. e 60 rolls of toilet paper! Seriously! Unfortunately for me having not read the very fine print, there were more complications, requirements needed to finally, eventually get a measly $50 gift card.

I returned all of my 12 items after spending 1.5 hours in the warehouse and adding 2500 steps to my already tired 75 year old body. Is anyone thinking how this may impact your customers? I am disappointed, disallusioned and disgruntled with your company, and I will remember when the time comes, which brands I will consider.

In anticipate your timely response to this disaster. I will also copy Costco this email.

I have been using Herbal Essences shampoo and conditioner for about 40 years and love these products. Recently I went to the store to get conditioner only to discover one bottle was almost $10! How in the world can one bottle of conditioner be worth $10. I chose to buy Suave conditioner which was only $2.

You should be ashamed of yourself gouging customers like that. You certainly lost this long-time customer!

I purchased a Braun Series 3 Shaver in February 2024. This was recommended to me. I did not commence using the shaver until late March 2024.

When removing the foil for cleaning, the foil cutter blades have come out of the clip-on foil frame and I am unable to reinstate the cutting blades into the frame.

I am looking for instructions on how to re assemble the foil or does this entitlement to a replacement foil under the 2-year warranty?

I appreciate that in the warrant conditions that "breakages to shaver foils" is not covered by the warranty but I can assure you that this disassembly of the foil was not a breakage or was not caused by misappropriate treatment of the shaver when cleaning.

I have provided a photo of the foil and a copy of the purchase invoice if required.

I have been using Persil Pods for a while happy with product in respect to clean clothes etc .Inside the last few boxes the pods have been broken and stuck together in one cluster ,meaning at least half box liquid has run out making them of no use at least all. I bought these from Tesco stores in Talbot Green,surely date isn't relevant can't remember when only where shop same place every time ,so no receipt available . I have nothing else to say only it's a waste of money on my part

We have watched the newest round of Crest Toothpaste commercials with horror. First, there was the on-air ad where a woman, sexily clad, is pushed way back in her chair, against her will, as one leg flies way up in the air. Then that same woman smiles afterwards. It's one of the worst portrayals of sexual abuse, paired with the stereotype of rape fantasy (that rape is what women really want), that we've seen in decades. No doubt due to numerous complaints by viewers, that version of the commercial has been taken off the air, and replaced with a similar Crest commercial featuring a different woman

being pushed back in her chair and against her will. In this alternative version, the woman is dressed in more covered-up fashin, and is a bit more plain. She also is darker, which lends the ad a racist as well as sexist overtone. In her case, as with the prior commercial, a loud sound, as if the woman has hit her head, is made when the chair goes all the way back. The message remains, in this ad as well, that women are to be treated violently.

It is clear that those who have made these commercials, and those who have approved them, are misogynists

who believe that women deserve

to be subjected to violent

treatment to make them compliant. It is also clear that Procter & Gamble

deserves to have its products boycotted. We are happy to oblige, and are having our university students do the same.

After we showed them the two Crest commercials, they, too, felt strongly about doing their part in this boycott. We all are done with any item produced, from this point forward, by this needs-proctoring-but-not-ever-worth-the-gamble company.

Upon unplugging this device (due to small Children playing in the room), the Fabreze device was placed upright. A small amount of Fabreze liquid from the dispenser leaked onto our table. Minutes later the table's lamination blistered and bubbled up. Wrote to P$G. Their $50 compensation was lost in the mail or stolen. Contacted P$G again and was notified by email not to contact them but to take it up with the gift card company. Contacted the gift company only to get the run-around. Meanwhile, more important than our ruined table ($2k) is the potential harm this product may be causing when it is heated and inhaled as product instructions note.

I purchased the new clean scent Dawn dish soap AND ITS AWFUL! What in the world?! I was coughing from the god-awful smell! My hands were bleeding after the third day! I certainly hope you do not use that nasty stuff on the wildlife you brag about saving! It would kill them! I want my money back! Of course i cant find my receipt, hubby threw it away! I know i paid 10.99 for it at Winco grocery in Boise ID. The label doesn't say whether it has Lavendar in it but i am severely allergic to Lavendar! if I knew how to attach photos i would show you the red hives, cracks and bleeding on the backs of my hands!

Hello ~ I have purchased Puffs Ultra Soft cubes for many years. Recently the product seems to be inferior. Many of the tissues when pulled out of the box separate, so they are just one ply. Also, they don't seem to be packed properly. When pulling a tissue out, the next one does not pop up properly, which requires me to dig into the remaining tissues, resulting in tearing and wasting some of the tissues in the box. At this time, I will not be purchasing Puffs. I hope at some point I will be able to be satisfied with them again.

Chris Bennett

[protected]@gmail.com