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Amazon Customer Care Service

Amazon.com, Inc.

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Amazon Complaints & Reviews

Amazon / Alert and warning: amazon will not refund fraud... Even to longtime customers: nexus 6p

Zu
Zubin Parihar on Dec 7, 2016
Alert and warning: amazon will not refund fraud... Even to longtime customers I'll keep this short. This is a warning to my family, friends, colleagues and others who are planning on shopping amazon in the future. I've not had a good recent experience with them... Borderline terribel in...

Amazon / Espresso machine order canceled after promise of delivery, "it will be shipped"

He
henbill on Nov 24, 2016
I placed order for espresso machine which as accepted. I was told the seller had been consulted and had promised delivery and that the item was being shipped. I then got a note from the company. "your order will be shipped and should arrive from seven to 10 days. Here is the order number...

Amazon / Got neither product nor refund

Em
emrrr on Nov 21, 2016
On 11/16/16I ordered and paid $30.39 (+ CA tax) in advance for a package of 3 15# bags of kibble: https://smile.amazon.com/dp/B00HYEMQR0/ref=cfb_ai_prodpg Petco sent me a total of one 15# bag (arrival date 11/22/16). A couple of time-consuming calls to Petco.com customer service (sic...

Amazon / Prime 2 day delivery

Wa
Wayne Griffin on Nov 19, 2016
My very first order and its late whypay for prime I'm very disappointed whole reason getting prime was for 2 day service just hope nor going to happen every time I don't like trying new things because of this so I hope you do better next time its only a SD card but I really wanted it for...

Amazon / Express shipping

Ya
Yatto9776 on Nov 18, 2016
I'm very disappointed with Amazon! I purchased something from their website and paid extra money to get a two day shipping. Even thought I paid for express shipping it took them two weeks to deliver. Customer service was beyond ridiculous. They said they know I was supposed to get my...

Amazon / Amazon not refunding my money, delivered parcel to wrong person

Pa
paraskrishan on Nov 17, 2016
order 109-8127571-8429811 email id - paraskrishan3@gmail.com On 4th November I received an email from amazon that my address is not deliverable and amazon asked me to contact them so that they can update my address and they can deliver my parcel BUT I NEVER CONTACTED AMAZON THEN HOW CAN...

Amazon / Amazon customer failure policies - delete change now

Go
GooglePooped on Nov 15, 2016
It is impossible to contact Amazon. I simply want to delete my account as they keep refering to their french .fr site. Im not french speaking. There is no delete my account action. Why make it so difficult . How many dead people on this zone. Investors nightmare to think all the...

Amazon / Lifecore assault bike

Ma
Magnoliakitties on Nov 6, 2016
Extremely frustrated with Amazon. We bought this bike on 10/29 for $999 on Amazon. During the process of shipping the bike dropped in price to $799. We have had multiple emails and phone calls only to hear that they don't price match. Well this is just basic business practice if the price...

Amazon / Amazon's fake dealer companies

Oz
Ozan on Nov 1, 2016
There 's now a standard foul practice through Amazon's third party dealers. I have experienced it several times... They don't actually have the physical product. 1) They get your order. 2) They get a shipping number from USPS but never send the product. 3) Once they get the number, your...

Rob C. / Amazon's overall how to get there money strategies

Ro
Rob C4 on Oct 22, 2016
I am an amazon Prime Customer or at least I thought I was until that fearful year is up and it is time to cough up that 99 bucks to ole amazon. well Amazon hit my bank account once and it was NSF so they hit it again and again and again and again 8 times and for every time they did it my...

Amazon / Your selling privileges have been removed

Ww
www.4GLte.eu on Oct 19, 2016
Our account has been suspended on five marketplaces (uk, de, es, fr, it) because of someone has rang amazon and had doubts about genuineness of one of our devices. The whole case is a nonsense and a slander. we proved that device is a genuine item also delivered by official well known...

Amazon.com / Not receiving my refund.

Ro
ROBIN66 on Oct 5, 2016
dear sir/madam: i am filing an complaint to amazon payment. the address is P.O. Box 81226, Seattle, Washington., 981226, telephone: 866-216-1075. i am waiting for the payment of hp 20-inches led back-lit lcd monitor, $49.00. i am waiting for my full refund to deal-stop/legend micro.com. and...

Fluke / Fluke multimeter 101

Me
merman atlantis on Oct 1, 2016
I bought a fluke 101 multimeter from amazon. It's probes were lose. Then it's battery terminals broke when inserting battery. On enquiry they don't replace battery terminals, but they can sell you another one! who would want to buy another fluke i wonder. Then after about a couple of months it...

Amazon / Delivery issue | gigabyte geforce gtx 1070 g1 gaming video/graphics cards gv-n1070g1 gaming-8gd | amazon horrible

Mu
Muhammad Alim on Sep 4, 2016
I placed a order for a video card through Amazon on August 30, 2016. According to the Supervisor named "Suraj", Amazon can't help a customer according to their policies. "Suraj" stated further it is "normal" and "all items" must take several days in order to come up with a solution. I've...

Amazon / Delivery to garbage room two days in a row. No more amazon!

Se
Selim Yavuz on Aug 16, 2016
Hi, I am really disappointed with Amazon delivery service as well as customer service. My order has been left to garbage room two times in a row even though I filed a complaint. On top, today the delivery man rang our door bell literally 5 times, while my wife was trying to put the baby to...

Amazon / OSP designs kensington recliner

Mg
M Gro on Aug 14, 2016
They advertise this recliner with the lever handle, I ordered this recliner in red, which was what my mom wanted, she was recently in the hospital and used the lever handle recliner because she could not sleep in a bed and this type recliner was not very taxing on her body after heart...

Amazon / Dog food price change

Bl
blazewhitney2 on Aug 10, 2016
I received an email from Amazon Prime saying "Buy It Again"? Regarding Taste of the Wild High Prairie Formula 30 lb bag. for $61.99 less than 1 month ago (July 24th, 2016), and on previous occasions I paid $44.99. That's a $17.00 dollar increase in under a month. So I checked out their...

Amazon.com, Inc. / Lack of membership control

Ro
rolex452 on Jul 29, 2016
This complaint referes specically to making a purchase from a PRIVATE SELLER on Amazon.com: NOT FROM THEIR warehouses or from legitimate stores/internet sellers who sell products on Amazon. They seem to have little control over sellers (almost always "new launch" sellers) who advertise...

Amazon / Online purchases

Fr
franco8 on Jun 28, 2016
im a single mother of 4 my $ is the only thing keeping my head above water-that being said ...apparently my oldest adult son somehow changes my amazon email address & made up a different address unbeknownst to me. WELL-$7000 later without notification i got completely...

Amazon.com / Refund Not Issued|Defective Merchandise|Breach of Agreement

Mn
mncp5729 on Jun 23, 2016
A pair of shoes were purchased on March 25 from a vendor Foot Gift. The shoes came defective. I contacted Amazon and FootGift to request a return. The items were returned via seller provided address for order # 11321205964805011. The USPS tracking# 953461059663512907880 and...

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