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Priceline.com Logo

Priceline.com

Priceline.com LLC

800 Connecticut Avenue
Norwalk
United States - 06854
Customer Care
Phone:1-877-477-5807
 
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Priceline.com Complaints & Reviews

Priceline.com - Cancellation Fees

Posted: 2015-02-24 by    JKBIII
Complaint Rating:  0 % with 0 votes
On my priceline.com trip receipt under important information it reads: "If flight cancellations outside of your control keep you from picking up your car, you will be able to cancel your reservation upon verification". My flight was cancelled. Priceline verified the cancellation. Priceline...
Complaint comments Comments Complaint country United States Complaint category Car Rental

Priceline.com - Changed flights after booking

Posted: 2014-08-25 by    Owen Tracy
Complaint Rating:  0 % with 0 votes
I was looking to book a flight from Houston, Tex to Las Vegas, nv and in all the searches that what it said. When I booked it they sent an email saying Houston, Tex to new orleans, la. I called Priceline and they said it had to be my computer. They also said they couldn't refund anything...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Priceline.com - Not the best price and no guarantee

Posted: 2014-01-21 by    Loves to travel
Complaint Rating:  0 % with 0 votes
I was booking a hotel for a weekend getaway and decided to try Priceline Name your own price since it claims you save up to 60%. Unfortunately the price I paid is $26 higher than the published price on the hotel website. The rate was available to all sorts of groups to include any type of government...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Priceline.com / Hotel - 2.5 stars hotel as 3 starts hotel

Posted: 2013-05-31 by    GeoSuite
Complaint Rating:  0 % with 0 votes
I booked 2 nights for Sacramento with the condition of 3 stars. The booked me Governors Inn Hotel showing as 3 stars. However, when I checked on Expedia.com and hotels.com, all show as 2.5 stars. When I chatted with custom service and asked them to cancel it, she said NO....
Complaint comments Comments Complaint country United States Complaint category Hotels

Priceline.com - Charged $3,000 to our credit card without our consent!

Posted: 2013-04-13 by    93ht78t
Complaint Rating:  100 % with 1 votes
Do not buy, or even browse, on Priceline.com! While trying to plan our honeymoon, my husband and I were simply comparing prices on the Priceline.com website and they ended up charging us $3, 000 for plane tickets without our consent. We immediately called Priceline and asked them to cancel the...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Priceline.com - Connecticut, Norwalk - rental car complaint

Posted: 2013-04-09 by    Grace from California
Complaint Rating:  0 % with 0 votes
company has horrible customer service when needing to adjust reservation. I used their website to book a company flight and while I used the site for the flight an offer for a rental car came up so i checked to option to book the car not aware that the car would be charged at the time. I had...
Complaint comments Comments Complaint country United States, Connecticut, Norwalk Complaint category Car Rental

www.priceline.com - ripoff

Posted: 2013-01-18 by    xuanhua yang
Complaint Rating:  0 % with 0 votes
I'm visiting scholar from china, accroding to the rules of Chinese Foreign Ministry, I can stay in USA for 366 days.I must board in china on January 1st, 2013
I booked the tickets of Hainan Airline from www.priceline.com in June for my 3-year-old daughter and me, $621/one person,...
Complaint comments Comments Complaint country China Complaint category Airlines

Priceline.com - Site will not acknowledge the increased bid

Posted: 2013-01-04 by    Dioner
Complaint Rating:  0 % with 0 votes
If you are using Google Chrome, and bidding, you had better bid high enough the first time or the site will not acknowledge the increased bid. I generally just give up and go to Hotwire and get it done. They are losing mega bucks on this glitch. It has been going on for at least 2 years. They...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Priceline.com - Stay away from this website

Posted: 2012-12-21 by    Kibren
Complaint Rating:  0 % with 0 votes
We usually fly through Southwest, but there were no flights out of Dayton for the days we needed, so we booked a United flight through Priceline. We originally bought the ticket to go see my family, specifically my grandfather who was very sick with cancer, and not expected to make it much longer....
Complaint comments Comments Complaint country United States Complaint category Internet Services

Priceline.com - Priceline is a piece of $#*

Posted: 2012-12-21 by    Kimidosse
Complaint Rating:  0 % with 0 votes
Priceline is a piece of $#*!. The customer service is bull$#*!. They don't respect to customers at all. When I pointed out there was a misunderstanding on their web pages, they just asked me to wait a second a changed the links!!! I pointed out different things at least four times and they...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Priceline.com - Kansas - Bait and Switch Tactics

Posted: 2012-12-21 by    Alan - MO
Complaint Rating:  0 % with 0 votes
Rented a car in Phoenix, AZ from Fox Rental Car through Priceline.com. Priceline offered a Ford Explorer SUV on the website. When we arrived at Fox and showed our Priceline reservation, they told us there were no SUVs and only cars were available. We call Priceline and they said to work it out...
Complaint comments Comments Complaint country United States, Kansas Complaint category Car Rental

Priceline.com - THIS WILL BE THE LAST OF MY $$$ THEY EVER SEE

Posted: 2012-11-30 by    Golbuce
Complaint Rating:  0 % with 0 votes
Called them within 4 minutes of purchasing the wrong date! In fact purchased for the day of at 10pm instead of the next day...

When I called they offered me a cancelation refund of 0.00. Then they explained that if I purchase another room from them fro the correct date that they...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Priceline.com - I don't know, but I'll never use Priceline again

Posted: 2012-11-30 by    Dukatine
Complaint Rating:  0 % with 0 votes
Booked a hotel through one of their affiliates, kentucky-hotels.org, which is just priceline. First, no better deal that just calling the hotel. Second, when I came down with a raging flu and couldn't keep the reservation, even though all hotels provide a 24-hour cancellation/grace period...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Priceline.com - Don't get scammed, say no to priceline

Posted: 2012-11-22 by    Vander
Complaint Rating:  0 % with 0 votes
I don'y know how any of that information relates to me being told I am getting a $25 credit off my next rental and really receiving $5 of my next rental(one day). I spent $95 in taxi fees because you did not link my flight with car rental. Thus when I got off the plane they were closed....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Priceline.com - not being able to purchase baggage

Posted: 2012-11-16 by    LaGiralda
Complaint Rating:  0 % with 0 votes
Purchased ticket online but site would not allow purchasing of baggage. Later purchased through Spirit Air at much higher price even though the flight was not for 3 months. Later was sent an email stating my paid for reservasion was changed. Instead of spending 2 hours on layover in FLL, I am...
Complaint comments Comments Complaint country United States Complaint category Airlines

Priceline.com - I will NEVER book with Priceline again

Posted: 2012-10-24 by    Jikker
Complaint Rating:  0 % with 0 votes
On September 25, I booked a round trip flight for November 9-12 for a class I was taking in Tampa, FL, and I opted to purchase the $16 travel insurance. My class was cancelled, and I called the Travel Insurance company, who advised me that because my cancellation was not due to the death or...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Priceline.com - Will not ever use them again

Posted: 2012-09-25 by    Amike
Complaint Rating:  0 % with 0 votes
I booked 4 rooms for 4 nights each. One party pooped out so I had to cancel one room (within a couple of hours of making the reservation) This was on Aug. 22, 2012.

I was informed the hotel, (Holiday Inn Express, Vicksburg) was charging me one nights stay as a cancellation fee....
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Priceline.com - Ohio - FALSE ADVERTISING

Posted: 2012-09-24 by    PatrBer
Complaint Rating:  100 % with 1 votes
Booked 2 rooms in the Charleston, SC area, using the “Name Your Own Price” feature, only to discover that we were charged the regular price of the rooms. There was NOT a 40 – 60% discount, as advertised. When calling to complain, we only received obviously pre-scripted answers...
Complaint comments Comments Complaint country United States, Ohio Complaint category Hotels

Priceline.com - They don't help you, they just want your money

Posted: 2012-09-21 by    Alakse
Complaint Rating:  0 % with 0 votes
The worste customer service ever, I bid on a rental car never confirmied something went wrong with my computer and is shut down when I powered my computer up it had confirmed the rental at $29 MORE THAT I HAD BIDDED AND I NEVER GOT THE CAR BUT THEY KEPT MY MONEY AND WOULD NOT HELP ME AT ALL...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Priceline.com - Beware when booking with them

Posted: 2012-09-12 by    Alkas
Complaint Rating:  0 % with 0 votes
Very Very bad policy I book and trip which was a great price., but we booked an event and all details about event where not online. The ad said pick up at hotel. when we call to confirm they said our hotel was to far and they only pick in one area. There was no parking for us to drive to the...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

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