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Priceline.com Customer Care Service

Priceline.com LLC

800 Connecticut Ave
United States - 06854

Customer Support Phone Numbers

+1 203 299 8918 0 0

Priceline.com Complaints & Reviews

Priceline.com / Hotel booking

Hiremagalur on Jan 16, 2017
I booked hotel rooms in charlotte north carolina for january 14th and 15th night 2017. I booked it online from priceline.com website on january 12th night. When I chose the hotel renaissance charlotte suites hotel, it popped up four options. All of them had same type of room - king or two...

Priceline.com / Wrong name on reservation/switching my flights

jmg2017 on Dec 30, 2016
When going to check-in for our airline reservation today it was discovered that priceline.com entered my information incorrectly for the airline reservation when they booked my tickets. They had me listed under THREE different names on the priceline.com reservation: Joe Marie Kleinhenz...

Priceline.com / Airline tickets to china

Halekala on Oct 4, 2016
Hi, I was planning my trip to China long time ago. On April, 15 I booked 2 tickets on Priceline via Kayak to Beijing, China - Oct, 4(itinerary#10640505471). I received airline confirmation#: AirChina PGZMHV AirCanada K3M8D5 On flight 7426 departing from Chicago at 0600. But when we came to...

Priceline.com / Priceline.com airline ticket refund

Former Priceline Customer on Aug 30, 2016
Be aware of Priceline.com, as they are misleading consumers into thinking their "travel protection insurance" will secure a refund in the event of travel cancellation. I bought an airline ticket and also purchased AON travel protection in the event I would have to cancel my trip. I wa...

Priceline.com / Charge for non existent "service"

zelion41 on Jul 18, 2016
I made a reservation through Priceline to stay in a hotel near Lake Tahoe. When I arrived at the place at 2:00 AM in the morning, the hotel was closed and me, my wife and two children have had to sleep in the car. Now booking.com is trying to charge me for this "service" telling me that the...

Priceline.com / Express Deals

Mike231 on Jul 4, 2016
I booked a hotel using Priceline express deals... As I know now Dumb Idea but I had done it 2 other times and they really did what they said they would do. When you book you can look at what the hotels should be... In theory. They place a hotel box that shows the hotels or at least the...

Priceline.com / No reservation at hotel, BS hotel ratings.

Mistermooster on Jul 4, 2016
We used Priceline Express Deals to get a hotel in the Chula Vista, California, area. We wanted a 3-star hotel, which according to Priceline, would be similar to "Hyatt, Marriot Courtyard, Four Points, Double Tree, and Holiday Inn." What we got was a Clarion in the ghetto-like area of...

Priceline.com / auto rental

never priceline on Jun 11, 2016
Priceline constantly advertises on Yahoo with great deals with specific days at my local airport. If you click on it it is never available. wait 1, 24, 48, 72 ect hours and they still run the same add with same results. They claim that suddenly cars are not available. Do not waste your time with Priceline.com

Priceline / Stole my money!

Jan2311 on May 23, 2016
I was planning a vacation trip, so I decided to book a hotel room. Went online and found Priceline which seemed quite reliable. I booked a room and received a payment confirmation message. Several days later I decided to contact the hotel because I had some questions and wanted to discu...

Priceline.com / Hotel booking

hansen on May 6, 2016
I just booked an hotel through priceline.com. When I got the confirmation email, I found the room is for 2 guests. It is not suitable for me since we have two kids. I called priceline customer service and talked with Morrison. He suggested me to call the hotel first and find out whether...

Priceline.com / I lost all my money!

Adam on Mar 31, 2016
I rented a car via www.priceline.com for 7 days. Unfortunately I had to cancel my entire trip, so I contacted priceline and asked for a refund. They said they don’t do refunds and that they cannot cancel my reservation. Absolutely ridiculous. So basically I lost all my money for a 7 day rental!...

Priceline.com / Disgusting customer service

Muni on Jan 28, 2016
I booked a hotel via Priceline but because our flight was canceled due to winter storm I had to cancel the reservation. I contacted Priceline customer service and gave all my information to their representative. Their rep said that no one from the hotel was available at the moment and...

Priceline.com / Dishonest company.

Bruce on Jan 22, 2016
I was buying a ticket to New York. The dates that I put in were a Monday February 22nd and to return Friday February 26th. I filled in all the necessary information, but suggested that I need to change my arrival time. So I changed the dates and confirmed the payment. The next screen said...

Priceline.com / Liars!

Togon on Jan 15, 2016
I wanted to book a room and decided to try Priceline. So I booked a room for January 25, 2016. Later received a confirmation email and noticed that they made a mistake. They had booked it for January 20, 2016. I immediately contacted customer service and they told me to call the hotel...

Priceline.com / They are the worst!

Hugo on Jan 8, 2016
Priceline.com is a real scam. It is cheaper to book a room directly through the hotel, because Priceline takes more money! I tried to reserve a room, but then I realized that my room was only $200, but they took $300. And the most interesting part is that they did not pay the hotel, they...

Priceline.com / Not taking responsibility for their agent's fault

holytulips on Jan 3, 2016
Priceline is not taking any responsibility for their agent’s fault. My flight has been delayed for more than 22 hours and the agent insists only 2 options for that: accept the change by the airline or refund the partial value of the ticket. When I choose to refund and after the agent calculated...

Priceline / Hotel Booking

Magnuna on Oct 12, 2015
Travelweb (division of Priceline) is a scam. The booking was a breeze and once they had my credit card information it appears that their service ended there. Mainly, I am currently staying through October 14th, 2015 at the Holiday Inn Express Express Hotel & Suites Dallas West (trip#...

Priceline.com / Bait and switch

cj100 on Oct 4, 2015
10/3/2015 Over five website companies Orbitz, Expedia, Priceline, CheapAir etc offered the same round trip flight itinerary rate for next weekend. I thought I would try the company William Shatner promotes Priceline. I was planning to fly weekends for an under determined amount of time. If...

Priceline / Loreal makeup

shazzell on Sep 16, 2015
On 27/6/2015 Saturday morning, I went to Priceline Dogrock Albany to get advice on my makeup, I asked if I could have my makeup done an had a young female apply makeup to my face which I felt wasn't a beautician an have now found out from complaining to the manageress it was a...

Priceline / Sales deception

Stan Bass on May 9, 2015
Priceline has started a new way of deceiving the bidder. On the page where you make your bid if you leave out a block to check or one of several steps to finalize your bid you are brought back up to the top of the page and informed of the block you need to respond to. After you check the...

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