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We send our car to Kia service center in Ipoh for checking the air conditional as it is blowing hot air on 26th August 2019. On the same day, service center called us and told us that the compressor is broken/spoil/not working for this +- 3years car. Unfortunately, the part is not available and we have to wait at least 6 weeks for the compressor. Furthermore, there is no spare car for us. In my opinion, compressor is kind of common part to change. Somehow, we need to wait for 1.5 months to get a common part which is ridiculous and unacceptable.
The compressor is still under warranty.
Good luck in your warranty claim.
@Chong LJ, don't be naive. There are lots of Kia compressors selling in the spare parts shops. If you really want to use the car, just pay from your own pocket and get it fix outside first.