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KIA Motors Customer Care Service

Kia Motors Corporation

Hyundai Kia Bldg.
Korea (South) - 06797

Customer Support Phone Numbers

+82 23 464 1114 3 6
USA Headquarters
111 Peters Canyon Rd.
Irvine, CA 92606
Phone: +1 949 468 4800
Fax: +1 949 468 4515

Executive Team

Byung Mo Ahn – CEO and Vice Chairman


KIA Motors Complaints & Reviews

Kia Motors / Kia sorrento - continued engine problem and dealership complaint

SJJ401 on Jan 3, 2017
[removed] Vehicle owner: [removed] Contact: [removed] Kia dealer: http://www.driveextreme.com/ I really, truly regret having to send this letter. i have always had very positive experiences with kia and this dealership. i have purchased the following cars from this dealer: kia sedona, kia...

Kia Motors / Kia soul dealer denied agreed buyback offer

Midhuny on Dec 24, 2016
My self Midhun Yesodharan an Indian lived in Oman and now moved to Dubai. I brought Kia Soul from Oman, Sohar in Feb 2016 with finance which is arranged by the dealer. At the time of buying the dealer agreed that there will be a buy back offer for the first year which is 75% the Net price...

Kia Motors / Kia optima

Lisa Ann Lungaro on Dec 21, 2016
My Kia Motor blew and is under warranty. They have had my car 41 days. I have a rental.I was just told the motors are on back order 2 1/2 months. You would think they would want you to buy a new car and not deal with all this bs.No they want you to wait tell car is fixed then you trade it...

Kia Motors / Defective headlight

Janisbou on Dec 17, 2016
I'm very disappointed in the way KIA handled my recent situation. Our drivers side headlight was replaced after an accident and it holds water, which we didn't notice until we had an abundance of rain shortly after the 1 year warranty ran out. I'm sure it was defective long before we...

Kia Motors / False advertising

Cindi76 on Dec 14, 2016
I went down to Joey Griffins Kia only to get rejected. They did false advertising, flyer say come down, if you have repossession, bankruptcy, bad credit come down, and we will get you and a car. I went only to get turn down. Something should not be put in a flyer if it's not true when you...

Kia Motors / 2011 kia sorento sx/service center unethical behavior

Juan_1 on Dec 4, 2016
Went to Allentown, PA Kia Service Center on 12/03/2016 at 12:15PM. Invoice #- 17824 Customer # - 34523 Said job can be completed within 2 hrs. Requested a transmission flush for my vehicle nothing else. I waited in the lobby for about 2 hours. Didn't think much of this since a transmission...

Kia Motors / Customer Service

JamieinAbuja on Nov 25, 2016
I am writing to complain about the horrible service I have received from the Kia dealership in Abuja. I bought a car that was under warranty and shortly afterward, it broke down and had to be taken to the dealership. I was informed that they needed to order a part and rather than sending...

Kia Motors / KIA Sportage LX FO 2017

Dinamoussa on Nov 12, 2016
Dear All Please consider the below email as a complaint from KIA’s office in Egypt, here is the story below: I decided to buy KIA Sportage LX FO 2017, on 26th of April 2016 I paid a down payment EGP 50, 000 and signed a contract with total price EGP 265, 000 “the price is subject to change” a...

Kia Motors / Warranty

A.J. Moore on Nov 11, 2016
bought two vehicles brand new from Kia at your Thorton Road dealership in GA. The warranty hasn't covered anything that has gone wrong and we have had several repairs done on both cars. In addition, the call queue to make appointments is almost impossible to get through within an hour...

Dr Tarek Owaidah / KIA carnival

towaidah on Oct 1, 2016
It is my surprise that the customer satisfaction is not one of the elements of KIA services I had the worst experience ever with cars I had tried almost all brands of cars non with same experience My problem started with a wrong by the salesman in riyadh saudi arabia who convinced me to by two...

Kia Motors Corporation / Refuse to repair my kia opirius (Still on warranty) and refuse to return my kia car

Dr Heythem ALZAMEL on Sep 27, 2016
BEWARE OF THE "KIA "DEALER IN SAUDI ARABIA.  "KIA-ALJABR" "JANUARY 21, 2014"; I delivered my KIA OPIRIUS to the KIA Maintenance Center, while still covered by warranty. "FEBRUARY 14, 2014"; was the WRITTEN  date that the KIA Maintenance Representative stated that I can pick up my car...

Kia Motors / Kia aljabr service provider

takab1 on Sep 16, 2016
To: KIA motors. Date: September 17, 2016 Subject: When I visited KIA service provider in KSA / Jeddah in order to repair the abnormal case from the Clutch Plate (Optima 2015) I faced up abnormal communication and the strange things that come from the Al-Jaber company ( Local Dealer ...

Kia Motors / Customer service representatives

Tracloe on Aug 24, 2016
Not only was I dupped into buying a 2015 Kia Cadenza from Fucillo Kia in Cape Coral, Florida. I sent my payment with a post dated check and letter explaining I only get paid twice a month and not to process the checks before the posted dated. Not only did KIA Motors cash both check...

Kia / no spare tire /jack sold in new kia

Tonya Morrison on Aug 9, 2016
Hi my name is Tonya Morrison Me and my boyfriend(John Mertz) bought new Kia souls and didn't realized that the vehicle did not come with spare tire. We had to take our dog to the emergency vet on Tuesday August 2nd. After we got there my boyfriend noticed that he had a flat tire. He had...

Kia Motors / Kia Koup SA worst

AriZaydaan on Jun 26, 2016
I bought a KIA Cerrato Koup 2015 1.6 AT GDI new from kia Northclift in August 2015. I must say worst dealership to purchase a vehicle from as they make you sign all the paperwork, then they submit to the bank and closers the deal to take ownership. They then go behind your back to the bank...

KIA motor egypt / KIA carens 2011

Saleh Abdel Migid on May 12, 2016
• Dear All Kindly I have KIA carnes with Chassis number 7329059 and motor number 614110 model 2011, as I knew from a long time that any new car you send it to any country you send it with its spare parts which your franchise can change it in any car for the first time for free but your...

Kia Motors / Bad service

Puseletso45 on May 2, 2016
I bought a second hand 2010 Kia Koup in 2014 April. I drove the car for 3 months and it started giving me problems, it seems that whenever I hit a pothole or go over a hump the "EPS" fault starts showing and the steering wheel becomes hard to turn. I contacted Cardinals Nelspruit and...

Kia Motors / Tata Indica

Gail2 on Apr 30, 2016
I regret buying a vehicle from kia motors midrand. On buying the vehicle Grant the salesman was so helpfull and eagar to sell the vehicle got calls everyday and his cell number to watsup him if i need anything. When i went to collect the vehicle has i stay almost 300km away from the garage...

Kia Motors / Car issue not fixed

Noncedo Masinga on Apr 29, 2016
I took in my car ( Kia Rio) for service 3 weeks ago. When I got it back I noticed that the gears were different. When I changed from Gear 1 to Gear 2 to Gear 3, the car didn't have enough power to move forward. It was choking. I took it back, told them what the problem was, they took...

Kia / Rio 4 doors ceeds

Reviewer12988 on Jan 18, 2016
Hello, I hope that you read this claim till end because as a KIA client I need your help. Name: abbes elhosni Phone NB. (00216)92 24 14 24 Mail: elhosni.abbes@gmail.com Car Type: KIA Rio 04 doors ceedan. This car was bought the 9th of Sept 2013 in Tunis Tunisia Tunisian Licence plate ...

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