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KIA Motors Customer Care Service

Kia Motors Corporation

Hyundai Kia Bldg.
Korea (South) - 06797

Customer Support Phone Numbers

+82 23 464 1114 3 3
USA Headquarters
111 Peters Canyon Rd.
Irvine, CA 92606
Phone: +1 949 468 4800
Fax: +1 949 468 4515

Executive Team

Byung Mo Ahn – CEO and Vice Chairman

Go to KIA Motors:    Twitter      

KIA Motors Complaints & Reviews

Dr Tarek Owaidah / KIA carnival

towaidah on Oct 1, 2016
It is my surprise that the customer satisfaction is not one of the elements of KIA services I had the worst experience ever with cars I had tried almost all brands of cars non with same experience My problem started with a wrong by the salesman in riyadh saudi arabia who convinced me to by two...

Kia Motors Corporation / Refuse to repair my kia opirius (Still on warranty) and refuse to return my kia car

Dr Heythem ALZAMEL on Sep 27, 2016
BEWARE OF THE "KIA "DEALER IN SAUDI ARABIA.  "KIA-ALJABR" "JANUARY 21, 2014"; I delivered my KIA OPIRIUS to the KIA Maintenance Center, while still covered by warranty. "FEBRUARY 14, 2014"; was the WRITTEN  date that the KIA Maintenance Representative stated that I can pick up my car...

Kia Motors / Kia aljabr service provider

takab1 on Sep 16, 2016
To: KIA motors. Date: September 17, 2016 Subject: When I visited KIA service provider in KSA / Jeddah in order to repair the abnormal case from the Clutch Plate (Optima 2015) I faced up abnormal communication and the strange things that come from the Al-Jaber company ( Local Dealer ...

Kia Motors - Florida, Cape Coral / Customer service representatives

Tracloe on Aug 24, 2016
Not only was I dupped into buying a 2015 Kia Cadenza from Fucillo Kia in Cape Coral, Florida. I sent my payment with a post dated check and letter explaining I only get paid twice a month and not to process the checks before the posted dated. Not only did KIA Motors cash both check...

Kia - California, American Canyon / no spare tire /jack sold in new kia

Tonya Morrison on Aug 9, 2016
Hi my name is Tonya Morrison Me and my boyfriend(John Mertz) bought new Kia souls and didn't realized that the vehicle did not come with spare tire. We had to take our dog to the emergency vet on Tuesday August 2nd. After we got there my boyfriend noticed that he had a flat tire. He had...

Kia Motors / Kia Koup SA worst

AriZaydaan on Jun 26, 2016
I bought a KIA Cerrato Koup 2015 1.6 AT GDI new from kia Northclift in August 2015. I must say worst dealership to purchase a vehicle from as they make you sign all the paperwork, then they submit to the bank and closers the deal to take ownership. They then go behind your back to the bank...

KIA motor egypt / KIA carens 2011

Saleh Abdel Migid on May 12, 2016
• Dear All Kindly I have KIA carnes with Chassis number 7329059 and motor number 614110 model 2011, as I knew from a long time that any new car you send it to any country you send it with its spare parts which your franchise can change it in any car for the first time for free but your...

Kia Motors / Bad service

Puseletso45 on May 2, 2016
I bought a second hand 2010 Kia Koup in 2014 April. I drove the car for 3 months and it started giving me problems, it seems that whenever I hit a pothole or go over a hump the "EPS" fault starts showing and the steering wheel becomes hard to turn. I contacted Cardinals Nelspruit and...

Kia Motors / Tata Indica

Gail2 on Apr 30, 2016
I regret buying a vehicle from kia motors midrand. On buying the vehicle Grant the salesman was so helpfull and eagar to sell the vehicle got calls everyday and his cell number to watsup him if i need anything. When i went to collect the vehicle has i stay almost 300km away from the garage...

Kia Motors / Car issue not fixed

Noncedo Masinga on Apr 29, 2016
I took in my car ( Kia Rio) for service 3 weeks ago. When I got it back I noticed that the gears were different. When I changed from Gear 1 to Gear 2 to Gear 3, the car didn't have enough power to move forward. It was choking. I took it back, told them what the problem was, they took...

Kia / Rio 4 doors ceeds

Reviewer12988 on Jan 18, 2016
Hello, I hope that you read this claim till end because as a KIA client I need your help. Name: abbes elhosni Phone NB. (00216)92 24 14 24 Mail: elhosni.abbes@gmail.com Car Type: KIA Rio 04 doors ceedan. This car was bought the 9th of Sept 2013 in Tunis Tunisia Tunisian Licence plate ...

Kia / Mohave screen unit including GPS ,DVD, Bluetooth is not working only after 12,000km

Hany Elkholy on Dec 27, 2015
I bought the car in January 2015 . from the start I found remote not working for the baggage, windows glass not closing with remote although the car is the top options in KSA. the front tires always covered with black greasy material and in customer service in Jeddah; KSA told me it is the...

Kia Motors / No Response/Feedback

Reviewer83394 on Dec 22, 2015
I bought a new Rio 1.4 January last year. About four weeks ago, my central locking was giving me problems. I phoned Kia Mokopane and was told the transmitter was faulty. My car was then taken to the dealer. I was told then that the lock was jammed as a result of someone trying to open it...

Kia / KIA Sol

Straightshooterusa on Dec 19, 2015
Noticed on a 3 year old car that the clear coat is flaking off of mirrors and reardeck lid KIA said it was due to leaving carwash on vehicle. Spoke to corporate and the original service person said that it should not have happened on that vehicle. Waited to take vehicle to the dealer...

Kia - California, Irvine / Customer service

Reviewer50584 on Dec 3, 2015
This is by far the WORST customer service I have ever experienced in my life. I have a 2014 Optima which has had numerous manufacturer issues since days 1. The issues have consisted of a faulty antenna which took 7 trips to the dealership to figure out and the service manager helping...

Kia - Arizona, Phoenix / Bought new Soul. Dealership seemed upset that we didn't buy extended warranty.

Reviewer33485 on Nov 11, 2015
So we went through the long process of buying a new car. Finally got all the numbers that we wanted and agreed to purchase our brand new white 2016 Kia Soul (yay!). Came time to sign all the important paperwork and a strange thing happened. We've been hearing all afternoon from the...

Kia / Saudi Arabia Sorento 2015

fai985 on Nov 4, 2015
Hello, My name is Faisal Al Shehri, form JEDDAH- I am a customer at your beloved company since 2012, my complaint is about the neglect of KIA ALJABR in JEDDAH - SAUDI ARABIA. I bought a vehicle ( SORENTO ) 2015 through the bank of ( National Commercial Bank ) the (NCB) bank bought the car...

Kia - British Columbia, Coquitlam / Lack of ownership for a liability while car was in their care

MyTy on Oct 20, 2015
Greetings, I would like to start by stating that I have been a loyal customer of Kia for just over the past three years. My wife and I purchased our first vehicle together in 2013, it was a Kia Soul EX+. We had enjoyed our experience for the most part and went back to purchase another...

KIA Motors Finance / Incorrect filing of Titles

RyanRico on Oct 5, 2015
When I decided to buy out my lease I had to ascertain a title. Due to the finance agreement the title was to be sent to CA DMV to transfer my title to a CA title from NJ. Not only did Kia not change the title to a finance title but they lost it in its entirety and decided not to say...

Kia Motors - Massachusetts, Medford / Roadside Assistance

Patti A on Aug 25, 2015
On July 25th my steering wheel locked up and I could not move it. I called the dealer who said to turn it hard but I could not turn it at all. They told me to call roadside assistance who immediately came out. I asked the man to try and turn and he was able (There should be a warning that...

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