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KIA Motors Customer Care Service

Kia Motors Corporation

Hyundai Kia Bldg.
Seoul
Korea (South) - 06797

Customer Support Phone Numbers

Phone:
+82 23 464 1114 3 3
USA Headquarters
111 Peters Canyon Rd.
Irvine, CA 92606
Phone: +1 949 468 4800
Fax: +1 949 468 4515

Executive Team

Byung Mo Ahn – CEO and Vice Chairman

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KIA Motors Complaints & Reviews

Kia Motors / Customer Service

Ja
JamieinAbuja on Nov 25, 2016
I am writing to complain about the horrible service I have received from the Kia dealership in Abuja. I bought a car that was under warranty and shortly afterward, it broke down and had to be taken to the dealership. I was informed that they needed to order a part and rather than sending...

Kia Motors / KIA Sportage LX FO 2017

Di
Dinamoussa on Nov 12, 2016
Dear All Please consider the below email as a complaint from KIA’s office in Egypt, here is the story below: I decided to buy KIA Sportage LX FO 2017, on 26th of April 2016 I paid a down payment EGP 50, 000 and signed a contract with total price EGP 265, 000 “the price is subject to change” a...

Kia Motors / Warranty

Aj
A.J. Moore on Nov 11, 2016
bought two vehicles brand new from Kia at your Thorton Road dealership in GA. The warranty hasn't covered anything that has gone wrong and we have had several repairs done on both cars. In addition, the call queue to make appointments is almost impossible to get through within an hour...

Dr Tarek Owaidah / KIA carnival

To
towaidah on Oct 1, 2016
It is my surprise that the customer satisfaction is not one of the elements of KIA services I had the worst experience ever with cars I had tried almost all brands of cars non with same experience My problem started with a wrong by the salesman in riyadh saudi arabia who convinced me to by two...

Kia Motors Corporation / Refuse to repair my kia opirius (Still on warranty) and refuse to return my kia car

Dr
Dr Heythem ALZAMEL on Sep 27, 2016
BEWARE OF THE "KIA "DEALER IN SAUDI ARABIA.  "KIA-ALJABR" "JANUARY 21, 2014"; I delivered my KIA OPIRIUS to the KIA Maintenance Center, while still covered by warranty. "FEBRUARY 14, 2014"; was the WRITTEN  date that the KIA Maintenance Representative stated that I can pick up my car...

Kia Motors / Kia aljabr service provider

Ta
takab1 on Sep 16, 2016
To: KIA motors. Date: September 17, 2016 Subject: When I visited KIA service provider in KSA / Jeddah in order to repair the abnormal case from the Clutch Plate (Optima 2015) I faced up abnormal communication and the strange things that come from the Al-Jaber company ( Local Dealer ...

Kia Motors / Customer service representatives

Tr
Tracloe on Aug 24, 2016
Not only was I dupped into buying a 2015 Kia Cadenza from Fucillo Kia in Cape Coral, Florida. I sent my payment with a post dated check and letter explaining I only get paid twice a month and not to process the checks before the posted dated. Not only did KIA Motors cash both check...

Kia / no spare tire /jack sold in new kia

To
Tonya Morrison on Aug 9, 2016
Hi my name is Tonya Morrison Me and my boyfriend(John Mertz) bought new Kia souls and didn't realized that the vehicle did not come with spare tire. We had to take our dog to the emergency vet on Tuesday August 2nd. After we got there my boyfriend noticed that he had a flat tire. He had...

Kia Motors / Kia Koup SA worst

Ar
AriZaydaan on Jun 26, 2016
I bought a KIA Cerrato Koup 2015 1.6 AT GDI new from kia Northclift in August 2015. I must say worst dealership to purchase a vehicle from as they make you sign all the paperwork, then they submit to the bank and closers the deal to take ownership. They then go behind your back to the bank...

KIA motor egypt / KIA carens 2011

Sa
Saleh Abdel Migid on May 12, 2016
• Dear All Kindly I have KIA carnes with Chassis number 7329059 and motor number 614110 model 2011, as I knew from a long time that any new car you send it to any country you send it with its spare parts which your franchise can change it in any car for the first time for free but your...

Kia Motors / Bad service

Pu
Puseletso45 on May 2, 2016
I bought a second hand 2010 Kia Koup in 2014 April. I drove the car for 3 months and it started giving me problems, it seems that whenever I hit a pothole or go over a hump the "EPS" fault starts showing and the steering wheel becomes hard to turn. I contacted Cardinals Nelspruit and...

Kia Motors / Tata Indica

Ga
Gail2 on Apr 30, 2016
I regret buying a vehicle from kia motors midrand. On buying the vehicle Grant the salesman was so helpfull and eagar to sell the vehicle got calls everyday and his cell number to watsup him if i need anything. When i went to collect the vehicle has i stay almost 300km away from the garage...

Kia Motors / Car issue not fixed

No
Noncedo Masinga on Apr 29, 2016
I took in my car ( Kia Rio) for service 3 weeks ago. When I got it back I noticed that the gears were different. When I changed from Gear 1 to Gear 2 to Gear 3, the car didn't have enough power to move forward. It was choking. I took it back, told them what the problem was, they took...

Kia / Rio 4 doors ceeds

Re
Reviewer12988 on Jan 18, 2016
Hello, I hope that you read this claim till end because as a KIA client I need your help. Name: abbes elhosni Phone NB. (00216)92 24 14 24 Mail: elhosni.abbes@gmail.com Car Type: KIA Rio 04 doors ceedan. This car was bought the 9th of Sept 2013 in Tunis Tunisia Tunisian Licence plate ...

Kia / Mohave screen unit including GPS ,DVD, Bluetooth is not working only after 12,000km

Ha
Hany Elkholy on Dec 27, 2015
I bought the car in January 2015 . from the start I found remote not working for the baggage, windows glass not closing with remote although the car is the top options in KSA. the front tires always covered with black greasy material and in customer service in Jeddah; KSA told me it is the...

Kia Motors / No Response/Feedback

Re
Reviewer83394 on Dec 22, 2015
I bought a new Rio 1.4 January last year. About four weeks ago, my central locking was giving me problems. I phoned Kia Mokopane and was told the transmitter was faulty. My car was then taken to the dealer. I was told then that the lock was jammed as a result of someone trying to open it...

Kia / KIA Sol

St
Straightshooterusa on Dec 19, 2015
Noticed on a 3 year old car that the clear coat is flaking off of mirrors and reardeck lid KIA said it was due to leaving carwash on vehicle. Spoke to corporate and the original service person said that it should not have happened on that vehicle. Waited to take vehicle to the dealer...

kia of kingsport, tn / 2014 kia optima

Ea
earendia on Dec 5, 2015
I purchased a 2014 KIA Optima new, Now let me say I love the car as far as performance and it is a beautiful car, but after a year I am so disappointed about the cars appearance. My car is a beautiful black car and when its clean and waxed its absolutely beautiful. But this has to be one...

Kia / Customer service

Re
Reviewer50584 on Dec 3, 2015
This is by far the WORST customer service I have ever experienced in my life. I have a 2014 Optima which has had numerous manufacturer issues since days 1. The issues have consisted of a faulty antenna which took 7 trips to the dealership to figure out and the service manager helping...

Kia / Bought new Soul. Dealership seemed upset that we didn't buy extended warranty.

Re
Reviewer33485 on Nov 11, 2015
So we went through the long process of buying a new car. Finally got all the numbers that we wanted and agreed to purchase our brand new white 2016 Kia Soul (yay!). Came time to sign all the important paperwork and a strange thing happened. We've been hearing all afternoon from the...

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