KIA Motors review: car repair

I had submmited few emails to KIA, and called more than 20 calls in a month to follow up with the staffs. The customer service staff promise me will call me to update me. Unfortunately, everytime I have to call them only will get the feedback. They wont take their own initiative to call me.

My car was in KIA rawang for more than a month, till now the spare part also havent reach Msia. Everytime I call, the staff only will ask me to WAIT, but does not provide a good solution. I found it is very funny, KIA does not have 1 bumper in whole Malaysia! Harlo! I has been waiting for more than a month! If you guys does not have the spare part, kindly tell me! Dont keep delay me!