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Lowe's

Lowe's review: Dishwasher

C
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2:35 pm EST
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I ordered a dishwasher, on-line, 11/27. Shortly thereafter, I received an e-mail from the installation date but without an install date. I called the installation company to find out when installation would happened. I was told, "not until December 27! A whole month for a dishwasher. I was told that they did not have a power cord and the power cord would not be available until 12/27. I wanted to cancel my order. They transferred by to some Lowe's entity. I told them to cancel the order. They said they would take care of it and that I should get a confirmation from Lowe's Bluffton within the hour. Four hours later, nothing. I directly called Lowe's Bluffton and the receptionist transferred my call. I got the pleasure of hearing a phone ring 35 times before the call was dropped. I called back and explained what happened and please don't do that again. After hearing 35 rings, the call was dropped. So, I tried one more time. Stupid me, the same thing happened a third time. My only resort now is to make sure that my credit card company reverses the four Lowe's charges.

I always considered Lowe's a good alternative to Home Depot. six years ago, I bought seven appliances from Lowe's. Now they have lost my business.

Claimed loss: They wasted my time and they were non responsive.

Desired outcome: Hopefully, this will not happen to anyone else.

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  1. Lowe's Contacts

  2. Lowe's phone numbers
    +1 (877) 465-6937
    +1 (877) 465-6937
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    Sales & Product Assistance
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    40%
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    Consumer, Commercial Business Accounts
    +1 (800) 890-5932
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    Technical Issues
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    +1 (800) 445-6937
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  4. Lowe's address
    1000 Lowes Boulevard, Mooresville, North Carolina, 28117, United States
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    Oct 29, 2024
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