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KenMor Electric Co. LP.

8330 Hansen Rd. Houston, TX 77075
United States
Customer Care
1-888-KENMORE 0 0
1-888-536-6673 0 0
KenMor Electric is recognized for its craftsmanship. The company is experienced in all phases of electrical planning, design, construction, and project management for commercial, industrial, government, and institutional markets.
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Kenmore Complaints & Reviews

Kenmore - Rust and Peeling

Posted: 2015-08-19 by    Reviewer31766
Complaint Rating:  0 % with 0 votes
Hello I have a Kenmore Elite Washer which is about 3 years old and has started to rust. It is in the area where the bleach is put in. It appears the bleach is corroding the paint. It seems to be due to a poor design of where/how the bleach is put in or the part has not effectively sealed.

Kenmore - Quality of product and customer service

Posted: 2015-08-05 by    Sheri Lint
Complaint Rating:  0 % with 0 votes
I am extremely disappointed in the lack of concern, customer service, and quality of your product that I feel the need to send this letter. I purchased 4 major appliances approximately 11 months ago. I wanted to purchase a "good" brand and something reliable that if by chance I needed...

Sears Kenmore - California, Rancho Cucamonga - defective refrigerator

Posted: 2015-07-23 by    rowdydutch
Complaint Rating:  0 % with 0 votes
bought new French door bottom fridge in 2007
control panel replaced under warranty in 2010 lost food
control panel replaced non warranty in 2012 $337 plus lost food
control panel out again in 2015 estimate to repair $357 plus lost food
door seals replaced 2 times...

Kenmore Elite Refrigerator - California, Modesto - Product defects

Posted: 2015-07-17 by    Carmella Smyth
Complaint Rating:  0 % with 0 votes
I purchased a Kenmore Elite refrigerator from the local Sears in September 2014. Found an error on the fridge screen which also shut down the door controls (water, ice). The part was ordered and repair man showed up after two weeks. He replaced the part, which apparently was freezing everything...

Sears Kenmore Fridge - Run with your money

Posted: 2015-07-06 by    Shaheena
Complaint Rating:  0 % with 0 votes
I purchased a fridge less then a year ago. For some reason the compressor went out leaving the freezer frost bit and the fridge hot. I went 3 weeks without a fridge. I spent every day on the phone for 45 minutes trying to track the part and setup an appointment for the technician to come out....

Sears Kenmore Dishwasher - Illinois, Lombard - Faulty Electrical Control Panel

Posted: 2015-06-17 by    Primbarbi
Complaint Rating:  100 % with 1 votes
Bought a Sears Kenmore Dishwasher Model # Model # 66513449K901 in 2008. in October of 2014 it just stopped working, like it was unplugged or something. Turns out the Control Panel fried itself...so we had it replaced to the tune of $400...that's almost what we paid for the dishwasher itself...then...

Sears Kenmore - New York, Rye Brook - Refrigerator/ general attitude

Posted: 2015-06-09 by    Ain't No Good
Complaint Rating:  100 % with 2 votes
I am done with Sears... They stink, and deserve to go out of business.
I bought a high end Kenmore refrigerator ( manufactured for Sears by LG, ) just under 4 years ago, and the compressor failed. In the past, the sealed system carried a 5 year warranty, which they no longer do.

Sears Kenmore Refrigerator - Light stays on

Posted: 2015-06-08 by    Louise Booth
Complaint Rating:  0 % with 0 votes
Refrigerator lights in three-door (bottom freezer, French doors) Kenmore stayed on overheating refrigerator section. Extreme heat caused the light cover to warp and fall. The light socket exteriors were discolored from the heat and the control housing separated from the refrigerator roof. All...

Kenmore - faulty control panel

Posted: 2015-04-23 by    sharminson
Complaint Rating:  0 % with 0 votes
I have a Kenmore electric range model 790. Last night I was preheating my oven & the control panel sparked and started smoking. I was able to unplug it immediately & didn't have an actual fire. I have seen multiple other people with the same issue. I'm requesting that Sears repair/replace...

Sears Kenmore Elite Trio Refrigerator - Arizona, Winslow - Burned plastic on inside

Posted: 2015-04-21 by    StephanieLL
Complaint Rating:  0 % with 0 votes
I have a Kenmore Elite Trio refrigerator - purchased on 10/18/2006. Have never had to change the light bulbs in the unit. Had one of the bulbs go out, so I got out the owners manual to find out how to change. Followed the directions and still couldn't get the lamp cover off - it finally...

Sears Kenmore - Alaska, Fairbanks - Kenmore Self Cleaning Smoothtop Electric Range

Posted: 2015-04-14 by    TundraMo2002
Complaint Rating:  0 % with 0 votes
We have a Kenmore Self-Cleaning Oven Range with a smooth top. About 6 weeks ago I was making bread and after 15 minutes my husband and I smelled something burning. Well, I opened the oven door (which I had to use pot holders to open because the handle was so hot) and smoke billowed out I've...

Kenmore Elite Washing Machine - Washing machine rusting

Posted: 2015-04-13 by    ss396
Complaint Rating:  0 % with 0 votes
I have a 2 year old $960 Kenmore Elite toploading washing machine and it is rusting. I have communicated with Sears customer service online and over the phone. Was told I had to have a service technician verify rust problem for them to determine if the machine could be repaired or replaced even...

Sears Kenmore Elite Refrigerator - Florida, LADY LAKE - ER 1F code

Posted: 2015-03-08 by    Tawnee
Complaint Rating:  0 % with 0 votes
I purchased a Sears Kenmore Elite French door refrigerator in May of 2012. The first one didn't work 2 weeks and was immediately replaced by Sears, no questions. The second one, constantly popped and made grinding noise which Sears repair assured me was normal operating noises. Around the...

Kenmore Elite - Ontario, Ottawa - Error code - oven non - functional

Posted: 2014-12-19 by    Maerimac
Complaint Rating:  0 % with 0 votes
Bought kenmore elite induction stove two years ago almost to the day that the oven died half way through christmas baking. Almost a week before service techs could come; not familiar with the error code; nor was manufacturer. The spoke to engineer down in states - he suggested the part of the...

Kenmore Elite Stove / Oven - Ohio, West Chester - Racks fall out of oven

Posted: 2014-11-25 by    Carol Fester
Complaint Rating:  0 % with 0 votes
oven racks in Kenmore Elite (Model 790.96023800) fall down

My mom has had this model stove for a while – but after the first year the racks started falling down. the oven expands and the racks fall down. Last thanksgiving I lost the bird and was pissed, Almost burnt my entire...

Kenmore Side By Side Fridge - New York, Brooklyn - Terrible odor from the back of the fridge

Posted: 2014-11-01 by    aw18
Complaint Rating:  0 % with 0 votes
There is terrible odor in my kitchen for a while. It was driving me crazy. Finally figured out that it was coming from the back of my kenmore side by side fridge. Looked up online to see if others have experienced this problem and i see that many others have had this problem. Can't believe...

Kenmore Range - Ontario, Barrie - DeliveryCustomer Service

Posted: 2014-09-16 by    barriemad
Complaint Rating:  0 % with 0 votes
Ordered a fridge, stove and dishwasher from Sears Home store. Sales people very nice and all over you to make a purchase. Really only needed the stove and dishwasher but wanted the stainless steel to match so got a fridge as well. Ordered and paid for product on August 292014. They tell you...

Kenmore - California, Hemet - Repair Time

Posted: 2014-09-08 by    thenodemaster
Complaint Rating:  0 % with 0 votes
On August 27, I called for service on my Kenmore roof combo heater/AC unit that I bought and had installed from Sears in 2011. The technician came out and was on time and found the issue promptly--I have no issue with my tech whatsoever: he has been the only positive experience I have had. We...

Kenmore - Washington, Auburn - Refrigerator light burning

Posted: 2014-09-03 by    craig turrentine
Complaint Rating:  0 % with 0 votes
Kenmore elite trio refer. #79577549600 9 / 3 / 2014

Light stays on after closing, burning lens, cover and damaging food.

Bad safety hazard and expensive repairs that did not fix the problem....

Kenmore Refrigerator - Refrigerator has a bad oder

Posted: 2014-09-01 by    MReyn
Complaint Rating:  0 % with 0 votes
About a month ago we noticed a smell in our new house, we moved in 5 months ago. We pulled out our dishwasher, changed the air filters, cleaned top to bottom the whole house and the smell was getting worse. Finally we narrowed it down to the bottom of the refrigerator and after 2 hours of cleaning...

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