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Kenmore

United States
Customer Care
Phone:1-888-536-6673
 
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Kenmore Complaints & Reviews

Kenmore Elite Stove / Oven - Ohio, West Chester - Racks fall out of oven

Posted: 2014-11-25 by    Carol Fester
Complaint Rating:  0 % with 0 votes
oven racks in Kenmore Elite (Model 790.96023800) fall down

My mom has had this model stove for a while – but after the first year the racks started falling down. the oven expands and the racks fall down. Last thanksgiving I lost the bird and was pissed, Almost burnt my entire...
Complaint comments Comments Complaint country United States, Ohio, West Chester Complaint category Appliances

Kenmore Side By Side Fridge - New York, Brooklyn - terrible odor from the back of the fridge

Posted: 2014-11-01 by    aw18
Complaint Rating:  0 % with 0 votes
There is terrible odor in my kitchen for a while. It was driving me crazy. Finally figured out that it was coming from the back of my Kenmore side by side fridge. Looked up online to see if others have experienced this problem and I see that many others have had this problem. Can't believe...
Complaint comments Comments Complaint country United States, New York, Brooklyn Complaint category Consumer Electronics

Kenmore Range - DeliveryCustomer Service

Posted: 2014-09-16 by    barriemad
Complaint Rating:  0 % with 0 votes
Ordered a fridge, stove and dishwasher from Sears Home store. Sales people very nice and all over you to make a purchase. Really only needed the stove and dishwasher but wanted the stainless steel to match so got a fridge as well. Ordered and paid for product on August 292014. They tell you...
Complaint comments Comments Complaint country Canada Complaint category Appliances

Kenmore - California, Hemet - Repair Time

Posted: 2014-09-08 by    thenodemaster
Complaint Rating:  0 % with 0 votes
On August 27, I called for service on my Kenmore roof combo heater/AC unit that I bought and had installed from Sears in 2011. The technician came out and was on time and found the issue promptly--I have no issue with my tech whatsoever: he has been the only positive experience I have had. We...
Complaint comments Comments Complaint country United States, California, Hemet Complaint category Repair Services

Kenmore - Washington, Auburn - refrigerator light burning

Posted: 2014-09-03 by    craig turrentine
Complaint Rating:  0 % with 0 votes
Kenmore Elite Trio Refer. #79577549600 9/3/2014


Light stays on after closing, burning lens, cover and damaging food.


Bad safety hazard and expensive repairs that did not fix the problem....
Complaint comments Comments Complaint country United States, Washington, Auburn Complaint category Appliances

Kenmore Refrigerator - Refrigerator has a bad oder

Posted: 2014-09-01 by    MReyn
Complaint Rating:  0 % with 0 votes
About a month ago we noticed a smell in our new house, we moved in 5 months ago. We pulled out our dishwasher, changed the air filters, cleaned top to bottom the whole house and the smell was getting worse. Finally we narrowed it down to the bottom of the refrigerator and after 2 hours of cleaning...
Complaint comments Comments Complaint country United States Complaint category Appliances

Kenmore Dishwasher - Overheating and burning.

Posted: 2014-06-25 by    Lois House
Complaint Rating:  0 % with 0 votes
I have a Kenmore dishwasher. We Keep getting extremely hot dishes from the washer. It takes hours to cool them. now the house fills with smoke or something. It has been getting worse. Today I noticed the racks are all discolored and I am afraid to start it anymore. The red light comes on even...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Kenmore Elite Trio Refrigerator - Ice maker and door mullion

Posted: 2014-06-10 by    Janice Rinker
Complaint Rating:  0 % with 0 votes
I bought the entire Kenmore Elite group for my new kitchen 3 years ago. Since this time I have the oven door glass is not sealed and when you clean the glass liquid will run in between the exterior and interior glass. How this happens I am not sure. It looks awful and I cannot separate the two...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Kenmore Oven - runs out of control and causes fire

Posted: 2014-05-11 by    Dave Ward 81
Complaint Rating:  0 % with 0 votes
My Kenmore oven for the third time has overheated. I don't mean a little bit. It seem to on to full on mode and shutting the unit off does nothing. It continues to run and glow red. The only way to stop it is to turn the breaker off. This time turning the breaker off for five minutes then...
Complaint comments Comments Complaint country United States Complaint category Appliances

Sears Kenmore - Overheated oven

Posted: 2014-04-09 by    Mary4444
Complaint Rating:  0 % with 0 votes
My 3 year old Kenmore electric range oven overheated twice in the past 3 days. Set at 350 than 10 minutes later the kitchen is full of smoke and oven is beeping and flashing F10 error code. The oven temp was over the 600 scale on an oven thermometer It would NOT shut off!!! Had to flip the breaker....
Complaint comments Comments Complaint country Canada Complaint category Appliances

Sears Kenmore - Electric range

Posted: 2014-04-09 by    Mary4444
Complaint Rating:  0 % with 0 votes
Kenmore free standing electric range model #970 648321 had a major oven overheating and would not shut off. An error message F10 indicated a runaway oven. The oven was set at 350 but in a few minutes the kitchen was filled with smoke and oven EXREMELY hot. After shutting off the breaker the...
Complaint comments Comments Complaint country Canada Complaint category Appliances

Kenmore Electric Range - Super overheated oven

Posted: 2014-04-09 by    Mary4444
Complaint Rating:  100 % with 1 votes
My 3 year old Kenmore oven super overheated one 2 days ago. It was set at 350 and half an hour later smoke filled the kitchen and the stove started beeping and flashed an F10 error code. I tried to turn off the oven but it would not shut down I flipped the breaker to turn it off. The manual...
Complaint comments Comments Complaint country Canada Complaint category Appliances

Sears Kenmore Elite Washer - Rust

Posted: 2014-04-04 by    WasherAlreadyRusting
Complaint Rating:  100 % with 1 votes
I purchase all of my appliances from Sears and have never had a problem, before. I'm currently re-modeling my home and not too sure if I'll continue to purchase from here for the following reason. I recently bought a Sears Kenmore Elite Washer AND Dryer (a little over a year ago) and...
Complaint comments Comments Complaint country United States Complaint category Washing Machines

Kenmore Side By Side Refrigerator - No replacement parts

Posted: 2014-03-30 by    Ron Miller, P.E.
Complaint Rating:  0 % with 0 votes
I purchased a new refrigerator from Sears because I have previously been able to get parts and service from Sears. I ordered a replacement part from the online catalog and Sears shipped the wrong part. Being an engineer, I saw that the online catalog had an error in the part number.
I...
Complaint comments Comments Complaint country United States Complaint category Appliances

Kenmore Elite - Rusting Washer

Posted: 2014-03-28 by    Rick38111
Complaint Rating:  0 % with 0 votes
I have a washer that is under 3 years old hardly used and paid almost $1000. The lid and around the bleach dispense is rusting and sometimes gets rust on clothes. I called Sears and the repairman come out to tell me it is NOT under any warranty and it will cost $300 to replace the top of the...
Complaint comments Comments Complaint country United States Complaint category Washing Machines

Kenmore / Electric Range - Smells like paint is burning when cooking

Posted: 2014-03-04 by    electric range
Complaint Rating:  0 % with 0 votes
On Feb24, 2014, We bought an oven. We followed the instructions for set up. The oven smells every time we use it. We even tried self clean but we cut it off for in our house was filled with a fume that is harsh on our throats. We're still trying to get the smell out of the house.Kenmore...
Complaint comments Comments Complaint country United States Complaint category Appliances

Sears Kenmore Dryer - 9 dryer delivery failures

Posted: 2014-02-22 by    Former Sears appliance buyer
Complaint Rating:  0 % with 0 votes
SEARS APPLIANCE DELIVERY GROSS INCOMPETENCE is hard to imagine without experiencing it as I unfortunately had to go through. 8 FAILED DELIVERY ATTEMPTS for one Kenmore dryer. Only one delivery mistake was triggered by the otherwise very supportive Sears sales office giving mis-information to...
Complaint comments Comments Complaint country United States Complaint category Appliances

Kenmore - Refrigerator Repair

Posted: 2014-01-29 by    RGRadabaugh
Complaint Rating:  0 % with 0 votes
We purchased a Kenmore Refrigerator on March 30, 2013 from the Valdosta, Georgia Sears store for $1, 169.99. The saleswoman was very helpful in selecting the unit and we were very pleased with our purchase. In fact, all of our appliances were purchased from Sears. We have been doing business...
Complaint comments Comments Complaint country United States Complaint category Appliances

Kenmore Elite - Fire

Posted: 2014-01-28 by    Feeling burnt
Complaint Rating:  100 % with 1 votes
I had no idea about these issues until my wife called me at work today. She was starting dinner and the flames started shooting out of the control panel. 20min and three fire trucks latter we found it wasn't the plug or our electrical, but the actual stove. I came home from work and googled...
Complaint comments Comments Complaint country United States Complaint category Appliances

Kenmore Furnace - Motor failure, Sears Home Service

Posted: 2014-01-27 by    LDP7
Complaint Rating:  0 % with 0 votes
Last time I will ever use Sears Home Service! I had them install a high efficiency furnace with some additional duck work just a little over four years ago. The motor went out and it took two days to get anyone out just to find out what the problem was. He ordered the parts and told me it would...
Complaint comments Comments Complaint country United States Complaint category Appliances

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