Kansas City Steak Company’s earns a 1.0-star rating from 9 reviews, showing that the majority of meat enthusiasts are dissatisfied with their culinary experiences.
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The details are simple, stop sending me unsolicited magazines
The details are simple, stop sending me unsolicited magazines. PERIOD.
Review:
I gotta say, this Kansas City Steak Company is somethin' else. I mean, their steaks are just outta this world. I've tried a few different cuts from 'em and every single one has been melt-in-your-mouth delicious. And let me tell ya, I'm a picky eater, so that's sayin' somethin'.
The website is easy to navigate, which is a big plus for someone like me who ain't too tech-savvy. I had no trouble findin' what I wanted and placin' my order. The checkout process was smooth as butter, and before I knew it, my steaks were on their way to my doorstep.
Now, I gotta mention the packagin'. These guys really know how to pack a steak. Each one was individually wrapped and sealed tight, so there was no chance of any freezer burn or spoilage. And let me tell ya, when I opened up that box, the smell of those steaks hit me like a ton of bricks. It was pure heaven.
Cookin' these steaks was a breeze. The instructions were clear and easy to follow, even for a novice like me. I grilled 'em up to perfection, and let me tell ya, the taste was outta this world. Juicy, tender, and packed with flavor. It was like havin' a fancy restaurant meal right in my own home.
Now, I gotta address one little issue I had. See, they sent me a couple of magazines along with my order. Now, I ain't one to complain, but I didn't ask for those magazines. I don't need 'em clutterin' up my mailbox. So, Kansas City Steak Company, if you're listenin', please stop sendin' me unsolicited magazines. I appreciate the steaks, but I don't need the extra clutter.
Overall, I gotta give Kansas City Steak Company two thumbs up. Their steaks are top-notch, their website is user-friendly, and their packagin' is on point. Just lay off the magazines, guys. Keep up the good work!
I want someone from the boss's office to call me about my complaints
I want someone from the boss's office to call me about my complaints. My number is ***.
Review:
I ordered steaks from Kansas City Steak Company and I gotta say, I was pretty disappointed. The steaks were not what I expected at all. They were tough and lacked flavor. I was really hoping for a juicy and tasty steak, but that's not what I got.
I also had some issues with the customer service. When I called to complain, they didn't seem very interested in helping me. It felt like they just wanted to get me off the phone as quickly as possible.
Overall, I wouldn't recommend Kansas City Steak Company. The quality of the steaks and the customer service just didn't meet my expectations. I'll be looking elsewhere for my steak needs in the future.
The steak we ordered was 1/2 gone as if someone grabbed some of it with their hand
The steak we ordered was 1/2 gone as if someone grabbed some of it with their hand. In these times of COVID, the idea of that kind of contamination is disgusting.
Is Kansas City Steak Company Legit?
Kansas City Steak Company earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Kansas City Steak Company. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Kansascitysteaks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kansascitysteaks.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Kansas City Steak Company have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Kansas City Steak Company and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Kansas City Steak Company has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
After I bought something, I got put on mailing lists without me knowing or agreeing to it
After I bought something, I got put on mailing lists without me knowing or agreeing to it. When I try to unsubscribe from the emails, it doesn't actually stop more emails from coming. They sent me an email that was only about marketing and didn't have any information about my purchase like they said it would.
On 12/15/2022, I canceled my order # *** and they said okay
On 12/15/2022, I canceled my order # *** and they said okay. They assured me that I would receive a refund back to my card. However, it's been several days and I still haven't received the refund. Every time I ask about it, they keep saying it's on its way, but nothing has arrived. I'm tired of having to ask repeatedly. This kind of treatment is not how you should treat customers. I believe they are just giving me excuses and not taking my refund seriously. I hope other customers don't have to go through this experience, and I have decided not to use this company anymore.
On the morning of 12/8, the Kansas City Steak Company had a deal going on where they advertised 10% Off & Free Shipping with No Minimum
On the morning of 12/8, the Kansas City Steak Company had a deal going on where they advertised 10% Off & Free Shipping with No Minimum. So, I thought, "Hey, that sounds like a good deal!" I placed my order and noticed that the 10% discount was applied, but to my surprise, I was still charged a whopping $50 for shipping. I was not happy about this at all, so I decided to reach out to their customer service and let them know about the misleading advertisement.
I spoke to one of their customer service reps and expressed my frustration about the whole situation. They told me that the free shipping offer only applied to Special Value Combos. Now, I have to admit, I did see some tiny print below that particular item that said 'Free Shipping', but come on, who reads that stuff? It's so easy to miss!
Later that morning, I decided to check the website again, both on my mobile phone and my PC. And guess what? The 'Free Shipping' words were nowhere to be found! They had magically disappeared! I couldn't believe it. It felt like they were trying to cover up their mistake or something.
Overall, I must say that I was quite disappointed with my experience with the Kansas City Steak Company. Their advertisement was misleading, and it seemed like they were playing tricks with the shipping offer. It's a shame because I was really looking forward to enjoying some delicious steaks from them. But now, I'm not so sure if I'll be ordering from them again in the future.
On Sept. 24, 2020, I made an order with Kansas City Steaks
On Sept. 24, 2020, I made an order with Kansas City Steaks. They took $687.35 from my bank account on Sept. 25th, and they confirmed that it would be delivered on Oct. 8th. However, when Oct. 8th came, I hadn't received my order, and the delivery status said it was cancelled. I emailed KCS to ask about it, and the customer service rep, Reagan, said that they cancelled it because they suspected fraudulent activity. They promised to refund my money within 2-4 days. But on Oct. 14th, when I called the phone number listed for KCS ***, it turned out to be a spam number that just tries to sell things for other companies and then hangs up. So I emailed them again, but I didn't get any response. Now, almost a month later, I still don't have my product or a refund.
I ordered from this company on July 30
I ordered from this company on July 30. The lady on the phone didn't know what she was doing. I gave my bank card for payment and she said it didn't work. She tried again and still said it didn't work. So, I gave my credit card and it worked. The next day, I saw two charges for $194.85 on my bank card. I called them and had to wait for a supervisor to call me back. She called back and said they didn't charge my bank account, but she would give me a $39.99 credit. She told me to talk to my bank about the charges. So, I did and my bank confirmed that there were indeed two charges for $194.85. Then I checked my credit card. I called and they charged me the original price of $219, then gave me a credit of $39.99, and THEN they charged my credit card ANOTHER $194.85. Now they're giving me a hard time about giving my money back. I have to prove it to them. I sent them proof by email, but they haven't responded.
Kansas City Steak Company started sending me unwanted mail about 8 months ago
Kansas City Steak Company started sending me unwanted mail about 8 months ago. They addressed it to someone who doesn't live here, along with "or current resident." The customer code on the address is *** and the promo code is ***. I've been living here since 2003, and I'm the current resident. I called them 8 months ago to ask them to stop sending their unsolicited mail to my address. They said it would take about 90 days to process my request. After 120 days (4 months), another catalog arrived. So, I called them again and asked them to remove my address from their mailing list or at least mark it as "do not contact." They repeated that it would take 90 days. Now, another 4 months have passed, and I received another catalog. I want to make it clear that I'm a vegetarian and I don't want catalogs with pictures of animal meat. They haven't addressed my requests to stop their mail, so I'm asking the ComplaintsBoard.com for help in letting them know that I don't want their catalogs sent to my address at all.
Kansas City Steak Company Reviews 0
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About Kansas City Steak Company
What sets Kansas City Steak Company apart is their unwavering commitment to providing the finest steaks available. They source their beef from the heartland of America, where the cattle are raised on lush pastures and fed a carefully balanced diet. This meticulous attention to detail ensures that each steak is tender, flavorful, and of the highest quality.
The company offers a wide range of steak options to cater to every taste and preference. From the classic filet mignon to the robust ribeye and the flavorful strip steak, Kansas City Steak Company has something to satisfy every steak lover. Their steaks are hand-cut by expert butchers, who skillfully trim and portion each piece to perfection.
In addition to their exceptional steaks, Kansas City Steak Company also offers an array of other gourmet food products. From succulent seafood like lobster tails and shrimp to mouthwatering pork chops and chicken breasts, their selection extends beyond just beef. They also provide a variety of delicious side dishes, desserts, and seasonings to complement any meal.
When it comes to customer service, Kansas City Steak Company goes above and beyond to ensure complete satisfaction. They understand the importance of delivering their products in perfect condition and employ advanced packaging techniques to maintain freshness during transit. Their knowledgeable customer service team is always ready to assist with any inquiries or concerns, ensuring a seamless shopping experience.
Kansas City Steak Company has garnered a loyal customer base over the years, thanks to their commitment to quality, exceptional taste, and outstanding customer service. Whether you are looking to indulge in a gourmet steak dinner or searching for the perfect gift for a meat lover, kansascitysteaks.com is the go-to destination for premium cuts of meat and gourmet food products.
Overview of Kansas City Steak Company complaint handling
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Kansas City Steak Company Contacts
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Kansas City Steak Company phone numbers+1 (913) 371-1107+1 (913) 371-1107Click up if you have successfully reached Kansas City Steak Company by calling +1 (913) 371-1107 phone number 2 2 users reported that they have successfully reached Kansas City Steak Company by calling +1 (913) 371-1107 phone number Click down if you have unsuccessfully reached Kansas City Steak Company by calling +1 (913) 371-1107 phone number 2 2 users reported that they have UNsuccessfully reached Kansas City Steak Company by calling +1 (913) 371-1107 phone number
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Kansas City Steak Company emailscustomerservice@kansascitysteaks.com99%Confidence score: 99%Supportbusinessgifts@kansascitysteaks.com79%Confidence score: 79%
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Kansas City Steak Company address5140 Kansas Ave, Kansas City, Kansas, 66106-1137, United States
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Kansas City Steak Company social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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