Highline Automotive’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their service.
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Brought my '21 VW in to get new wheels put on in November
Brought my '21 VW in to get new wheels put on in November . Since they are aftermarket wheels, longer lug nuts need to be put in, which I provided. When I came to pick up the car, the staff at Highline Automotive told me that the technician didn't put the longer lug nuts on because they weren't necessary and that the original ones were fine. On the way home, the air pressure warning light came on, so I inspected the rims and noticed a huge scratch on the lip of one of the rims. I called the shop and spoke to manager [Manager's Name] who said they would get it taken care of and to bring my car in the next day so that they can respray the section that is scratched. I brought in the car, they resprayed it, and got some paint on the tire. Two days later, it's as if the paint washed off. I called [Manager's Name] again, and they resprayed it for a second time, which lasted a little longer, but my tire pressure warning light kept coming back on every single day, even after inflating the tire daily. The paint looked as if someone spray-painted my rim. I went back to Highline Automotive for a third time because I was sick of inflating my tire every day, and they said that the valve stem is broken and that it would be $25 to replace. A month later, I took my car into VW for routine service, and the technician noticed that the lug nuts are over torqued and are only screwed in one turn. He warned me to get the longer ones put in because it's amazing that the wheel didn't fall off already. This week, I took my car to VW because there is a strange vibration when driving my car over 65mph, which is not even a year old at this point. They did a full inspection on my car, test drove it, called me, and said that the problem is that three wheels are not balanced correctly and that by balancing them, they were able to resolve the problem. Since they couldn't warranty it, I would need to pay $220 for the inspection and repair. Getting new wheels put on cost me a scratched wheel, $20 per wheel for mounting and balancing, $25 for the valve, and $220 for VW to fix Highline Automotive's mistake.
Is Highline Automotive legit?
Highline Automotive earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Highline Automotive. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Highline Automotive has registered the domain name for highlineautorepair.com for more than one year, which may indicate stability and longevity.
Highlineautorepair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Highlineautorepair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Highlineautorepair.com you are considering visiting, which is associated with Highline Automotive, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a highlineautorepair.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Highlineautorepair.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The highlineautorepair.com may offer a niche product or service that is only of interest to a smaller audience.
- Highline Automotive protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
About Highline Automotive
Overview of Highline Automotive complaint handling
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Highline Automotive contacts
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Highline Automotive phone numbers+1 (708) 482-4900+1 (708) 482-4900Click up if you have successfully reached Highline Automotive by calling +1 (708) 482-4900 phone number 0 0 users reported that they have successfully reached Highline Automotive by calling +1 (708) 482-4900 phone number Click down if you have UNsuccessfully reached Highline Automotive by calling +1 (708) 482-4900 phone number 0 0 users reported that they have UNsuccessfully reached Highline Automotive by calling +1 (708) 482-4900 phone number
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Highline Automotive emailstina@highlineautorepair.com93%Confidence score: 93%
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Highline Automotive address9675 W 55th St, Countryside, Illinois, 60525-3670, United States
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Highline Automotive social media
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