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Hertz

The Hertz Corporation

850 Seagate Drive
Naples
United States - 34103
Customer Care
Phone:(800) 654-3131
Mobile:(800) 704-4473
Fax:(239) 643-7885
Work days: Mon: 7am AM - 7pm AM
Tue: 7am AM - 7pm AM
Wed: 7am AM - 7pm AM
Thu: 7am AM - 7pm AM
Fri: 7am AM - 7pm AM

Sat: Closed
Sun: Closed
American car rental company.
International phone number: (800) 654-3001
 
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Hertz Complaints & Reviews

Hertz Car Rental - Rental car

Posted: 2015-08-31 by    Lexus3015
Complaint Rating:  100 % with 1 votes
First of all I tried calling friday to put in my complaint, but it was after hours and I was working..My family and i made plans on going to key west for the weekend, the whole way there the car I rented from hertz car rental, tire's are bold, car pulls to the right, the windshield wiper's weren't...

Hertz - Awful experience!!

Posted: 2015-08-18 by    naypari
Complaint Rating:  0 % with 0 votes
We just rented a car from Hertz for 11 days 8/2-8/13/15. The car was infested with bugs. Thousands of them running all over the dash on the seats on us everywhere. We did not encounter them when we left with the car. It was not until we went to use the car the next morning that we saw them swarming....

Hertz - California, Chatsworth - Beware of hertz on madon in Chatsworth.

Posted: 2015-08-17 by    sunran
Complaint Rating:  0 % with 0 votes
I made a car rental reservation from hertz Chatsworth California Location(on mason) on Feb 26 2015 for a minivan. The pick up date was Saturday September 8 2015. On Saturday the 8th at 10:30; the gentleman from Hertz calls me and tells me he only has a transit minivan. I explained that this...

Hertz Renal Car - Arizona, Tucson - Lies and over charge

Posted: 2015-08-14 by    Happypie
Complaint Rating:  0 % with 0 votes
When we got the car, we asked " can we drop it off at a different airport "? The rep said yes for a 10 dollar charge. So, I dropped the car off at a different airport and flew out . I get a call I need to pay 1600 or come back and get the car and take it somewhere else. I fly back get the car...

Hertz Corporation - Rental Car in Oslo, Norway

Posted: 2015-08-11 by    Thomas Albert Long Junior
Complaint Rating:  0 % with 0 votes
When my wife and I picked up our Hertz rental car in Oslo on July 31st we noted that it was dirty. In the U.S., when we pick up a rental car, we are used to having it clean and washed. Since the car was dirty, it was a little difficult noting all the scratches in the paint. Also, the car was...

Hertz - Overcharged

Posted: 2015-08-09 by    Cindy Groothuizen
Complaint Rating:  0 % with 0 votes
We have rented a car from Hertz in Nice. Since we had an accident with our car, we did not return the car ourselves, but it was towed away. The final bill included the charges for the accident, however, the prepaid amount was not deducted correctly. I have been emailing the Hertz office in Nice...

Hertz - Liars and Fairy Tales

Posted: 2015-07-31 by    Evin Donaldson
Complaint Rating:  100 % with 1 votes
I was in philadelphia this last weekend and rented a car from your potshocken, philadelphia location near germantown pike. I rented it saturday 7 / 26 / 15 and returned it sunday night (7 / 27 / 15) around 9pm. When i get back to my hometown of detroit i am appalled at an extra $75 charge to...

Hertz Car Rental - Extra charging Sharp Practice

Posted: 2015-07-27 by    D Hague
Complaint Rating:  0 % with 0 votes
I inquired about snow chain availability at Chambery Airport and was told, incorrectly, that they were not available. However, Hertz advised that the car was fitted with snow tyres. At no point was this requested, or a price quoted and yet £112 was added to my invoice, without my knowledge....

Hertz Car Rental - Florida, San Antonio - No cars available for 7 persons- wait time 2 hours

Posted: 2015-07-22 by    Y2kbytz
Complaint Rating:  0 % with 0 votes
Hertz is u see the impression we need them and not the other way around. I booked a car one month in advance . When I got there to pickup car they asked me do I want to upgrade for $20 dollars a day, I say no. Then they ask me wait to have name called. I figured it would be 10 mins. 35 minutes...

Hertz - Florida, Orlando - Upcharges

Posted: 2015-07-17 by    deb11
Complaint Rating:  100 % with 1 votes
Going through reservation details with counter agent at airport. Every time he asked if we wanted an upgrade, insurance, etc. I answered that we didn't want any add-ons. We made our reservation through a travel website and I explained that I only wanted what we had already paid for. When...

Hertz - California, San Francisco - Overbilling

Posted: 2015-07-16 by    gary bryck
Complaint Rating:  0 % with 0 votes
I rented a car from Hertz, SF for 5 days. When I returned the car to Hertz's location at SF airport on the contracted date, the cars were "flowing in". The Hertz employee called out that if you didn't need a receipt to leave the keys in the car which I did.
When I received...

Hertz Rental Car - Connecticut, Portland - price

Posted: 2015-07-09 by    tj singh
Complaint Rating:  0 % with 0 votes
Hey
I just rent car from Hertz Portland air port. They rip me out, I ask price for car which i rent same location pick up and drop off same day price is $111.73. They charged me $213.16.. This is rip off for small car (Nissan centra).
if you ask on phone price is $111.73. If...

Hertz Car Rental - California, Newark - The company never showed up with the rental

Posted: 2015-07-06 by    Antoinette Harton
Complaint Rating:  0 % with 0 votes
My insurance company asked me to call Hertz to set up an appointment to get a car while my car was being repaired. The appointment was for Monday morning. Hertz NEVER showed up. I called Hertz and was told they sent the car to Columbus and not Mount Vernon, Ohio. I did give them the address...

Hertz Car Rental - Washington, Spokane - Hertz car rental

Posted: 2015-07-05 by    Madd Mike
Complaint Rating:  100 % with 1 votes
Last week my wife (Mina Keller) and I decided to travel by plane to Portland from GEG. Upon our 45-minute plane trip we were elated that we took the 45-minute flight (winds behind us) instead of driving for 6 hours. Our intended destination was Eugene, Oregon the USTFA National Championships...

Hertz - Florida, Miami - Gas charge

Posted: 2015-07-01 by    J Vega
Complaint Rating:  0 % with 0 votes
Very bad experience. They didn't have the SUV I reserved days before, and I was downgraded to a smaller car without tech stuff (no USBs, no back camera, etc), cheaper but not what I asked. Then they charge me the gas, and can't get a refund....

Hertz Car Rental - New York, Poughkeepsie - Property Management

Posted: 2015-06-26 by    Kim Whitted
Complaint Rating:  0 % with 0 votes
The property appearance of this business is a eyesore, The fence has been falling over for years now. The landscaping is nothing but weeds. The general appearance is a disgrace for a national chain. Avis car rental is just a few feet down the same road, and has a clean well maintained appearance....

Hertz Rental Car - Connecticut, Wallingford - Inexcusable pick-up delays

Posted: 2015-06-15 by    VirtualKym
Complaint Rating:  0 % with 0 votes
While I was very pleased with the rental vehicle I would never use Hertz again for a car rental. I reserved the car online at the Hertz website for 8:30am in the morning and requested to be picked up in Meriden, CT. At 8:15am I phoned the rental location in Wallingford, CT to ask when I could...

Hertz Car Rental - unprofessional,unclean

Posted: 2015-06-01 by    kale mccullogh
Complaint Rating:  0 % with 0 votes
Very unprofessional, rude, gave us a dirty, smelly rental car! The tires were bald, windshields dirty, with no wipers fluid..blades should be replaced!...

Hertz - Bad Service/Unauthorized Hold

Posted: 2015-05-07 by    Rob11111
Complaint Rating:  0 % with 0 votes
On 4/17/2015, I rented a car from the Westbrook Maine location. This is a corporate location. Upon picking up my rental, I secured the hold using a credit card. My rental was for the time period 4/17-4/27/2015. The cost of the rental was $222.00. Like most rental car companies, you must present...

Hertz Car Rental - formal complaint

Posted: 2015-05-06 by    candice townsend
Complaint Rating:  100 % with 1 votes
On 2/10/2015 I went to return a car at Herts located at 8041 north 76th st in Milwaukee WI and upon arriving I was advised charges about a tire I supposed to damaged.I asked for proof of tire and damage, i aked for verification of the firestone reciept and also i asked for the general manager...

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