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Hertz Customer Care Service

The Hertz Corporation

999 Vanderbilt Beach Rd Fl 3
Naples
Florida
United States - 34108-3508

Customer Support Phone Numbers

Toll-free:
1 800 654 5060 94 33
Mobile:
1 800 704 4473 6 2
Fax:
1 239 643 7885 0 3
Work days:
Mon7 AM - 8 PM
Tue7 AM - 8 PM
Wed7 AM - 8 PM
Thu7 AM - 8 PM
Fri7 AM - 8 PM
SatClosed
SunClosed
 
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Hertz Complaints & Reviews

Hertz / Car rental

El
Eleftherios on Sep 15, 2016
The last twenty years I rented a car about fifty times nationwide. Of all these times more or less I felt cheated four times. One of those was in Panama by Pay-less and Expedia. The other three times were by Hertz over the five times it happened to rent a car from them. The first one was on...

Hertz - Illinois, Oak Lawn / Customer service and charges

Lu
Luke M. on Sep 14, 2016
I rented a car from Hertz for military duty. I signed up online to rent the car at the Oak Lawn, IL, location. When I arrived to get the car, the place was not even open, so I went to the Chicago Midway location and talked to Jackie, who stated that she found the reservation in the system...

Hertz / Thieving liars

He
Hertz steals on Aug 31, 2016
May 31st 2016 Long term rental agreement. After two months cars were switched out. The day I drop off the car, We realize I left $300 sunglasses in the car. I called while in transit...same day.. Asked renter to grab sunglasses, I would return to pick them up... They inform there are no...

Hertz Corporation / Rental car

Ge
Geoff McGuire on Aug 30, 2016
We had booked a rental car through Rentalcars.com, with rental partner, Hertz Corporation, on August 10, 2016: Itinerary number 338499018 Rental Partner: Hertz Corporation Car Type: Mazda 2 or similar Pick-up: 12 Aug 2016 01:00 Drop-Off: 16 Aug 2016 14:00 Drop-Off Location: Ottawa...

HERTZ rent-a-car - Oregon, Portland / Car rental bait and switch

Ch
Chere Fenton on Aug 27, 2016
On 8/26/16 I made reservation's for a rental on-line, with HERTZ . I was promised a rental for $39.95 a day. I was told to pick up the rental at PDX. I had to drive for over 5 hour's, in 104 degree heat, park my personal car at a Park-n-Fly. Take a shuttle to the airport. Only to be to be...

Hertz Rental Car / Overcharge on credit card for hertz rental car

Bu
buddyismydog on Aug 25, 2016
Rented a car from Hertz-Ireland in June 2016 for five days through USAA car rental and was given a reservation that it would cost 215 Euros. Reservation number G8961824581. We turned in the car without damage and a full tank of fuel at Shannon airport and was given a receipt. When we...

Hertz Car Rental / Employees authorizing illegally car rentals

Ct
CTM917 on Aug 22, 2016
I learned that 2 cars were illegally rented in my name at Hertz Car rental in Philadelphia. The first vehicle was rented for 2 months and the second for a little under a month. These transactions ironically happened a week and a half after I rented a car to take my daughter to her senior...

Hertz - Colorado, Englewood / Car rental

Ff
fforney on Aug 17, 2016
We had a reservation and confirmation number but when we arrived there was no car available. Apparently online reservations do not have an accurate idea of available vehicles. This was also the case with telephone customer service: they said a car was available at another location but a...

Hertz Car Rental Co. - Oklahoma, Oklahoma City / Car rental reimbursement

He
Hertz on Aug 6, 2016
I was advised by AACC to take my car to Fox Automotive, in Houston (where I was treated quickly and politely). I was issued a Hertz rental car. AACC asked me for a copy of the paid contract. I contacted the issuing Hertz location 4 times, and was always told that the contract copy would be...

Hertz Car Rental / Prepaid car rental at TAMBO in South Africa

Pm
pmburgess2 on Jul 28, 2016
Agent couldn't get into our reservation when we arrived at the counter nor when we dropped the car off at the end of the rental. We had prepaid $218.09 for the rental through AAA. We were told there would be a charge that would appear and then disappear on our credit card - some kind of...

Hertz / Rental Car

Rt
rt9980 on Jul 26, 2016
Hello I booked Hertz rental car Frankfurt airport Germany through Priceline. It was a disaster. I arrived Saturday around 11am on July 16th to the desk. Hertz said my credit card was declined. I was left stranded over 3 hrs away from my destination in Germany. I spent a whOle day getting...

Hertz - California, Hemet / Billing issues

Ob
obaybee on Jul 18, 2016
Rental Record #129032621, 7/13/2016 for Renee Taylor On July 7, 2016, I went online and reserved and prepaid $71.10 for a luxury model vehicle/Chrysler 300. I wanted that make/model for July 13-14. I called the day before on July 12th to make sure they had that model available and I was told...

Hertz Rent - A - Car - California, Sacramento / hertz affiliation in sacramento,california

Ca
Carlann Norman on Jul 17, 2016
my husband and i had just spent 11 and a half hours at houston airport prior to arriving in sacramento.we went to the hertz rent a car establishment in sacramento, took there by the airport shuttle.we presented our insurance card which clearly states we would be covered.the attendent didnt...

Hertz / car rental

Yo
young.chris82 on Jul 16, 2016
I rented a Mercedes Vito minibus from Hertz at Berlin Tegal airport. I only had the vehicle for a few days during which the black plastic backing to the wing mirror came of when I was driving and got damaged. I retrieved the part and tried to order a replacement but it would not arrive in...

Hertz - North Carolina, Charlotte / Cancelled a confirmed booking.

Pr
I had booked a car with Hertz booking G9910080844 at your 6114 North Tryon office, Charlotte, NC, I had a confirmed booking and when I called them at 10 am the reception says that they don't have cars and will not honor the booking but I could try around 11 am. I reached their office at 11...

Hertz / Rent a Car

Go
Gonca Ulusoy on Jul 6, 2016
We have booked for an Opel Insignia Sedan between the dates 06.07 - 12.07.2016 from Hertz Train Station Office. When we arrive they say that they do not have Insignia and offered an Alfa Romeo and we realised that it's hatchbach. As we have large baggages we could not fit to car...

Hertz - Michigan, Detroit / Did not honor Hertz Check Voucher

Ja
Janet Abejean on Jul 2, 2016
I leased a vehicle from June 17, 2016 to June 28, 2016. I flew in from Fort Lauderdale, Florida to Detroit, Michigan. The vehicle was reserved through my son, a Michigan resident, who utilizes Hertz on a regular basis. As with previous history with Hertz, he had two Hertz Check Voucher...

Hertz / Auto rental issues

Ma
Marvin McCormick on Jun 30, 2016
I am a Hertz Gold member. I recently rented a luxury vehicle at the LAX location. The car that I was assigned was dirty and had only 1/8 tank of gas! I was in a rush to go to a meeting, so I called about the issue later. I had taken photo's of the gas gauge and dirty vehicle. I left a...

Hertz / Car Rental

Mg
m Goldman on Jun 25, 2016
I rented a car from the Hertz located by Hobby Airport in Houston. The car I was given had dings all over it, and the interior was stained badly. And, on top of that, I was charged a deposit on my Credit card, which I never received back. I don't know how this company stays in business.

Hertz - Tennessee, Memphis / Auto Rental

Te
Terri Woods on Jun 25, 2016
We had to rent a vehicle for over a month due to a drunk driver plowing into out truck in the middle of the night on April 17, 2016. Our insurance company uses Hertz. Like I said, over a month later, our truck was fixed. The body shop requested an extension for three more days through our...

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