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Lowe's

Lowe's review: Loud enough to not use it 169

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12:00 am EDT
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I bought an Indoor/Outdoor rated Harbor Breeze, Key West, ceiling fan last in September 2006. This ceiling fan is over our spa, securely installed over a lattice patio cover (with Plexiglas over the top protecting the fan from water from the elements. We had some recent winds and several of the fan blades snapped off and cut my spa cover in several places. As well as 4 out of the 5 fan arms either bent, twisted and 1 even split 2/3 if the length down the arm.

I have searched and searched for replacement arms, decorative outdoor replacement blades; they apparently do not coexist. I have tried looking for a Harbor Breeze web site, nothing. I looked on Lowes web site and at several stores. I have given in up hope of finding the same finish as the fan I have (brushed/antique pewter), and have considered spray painting new arms, but there are no arms to fit decorative outdoor blades.

I am frustrated that I spent $180 on this fan and my only choice would be to buy a new one? Why by a new one when even though this fan is rated Indoor/Outdoor it held up very poorly. The blades shouldn't have snapped off, and the arms shouldn't have bent or split.

I need some help.

169 comments
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Tony T.
Memphis, US
Jan 08, 2014 8:43 pm EST

I bought an older model Harbor Breeze (model #LGF). It is one ceiling fan with two motors on each end and a light fixture in the middle. There are four blades under the motors. This one is pewter (silver) in color and chrome metal rods connecting the light and motors. Lowe's and Harbor Breeze customer service tells me that they can NOT help me with any parts unless I can give them an item number. Can ANY ONE help me with an item number for this fan? Contact me at "awash2722@yahoo.com" my name is Tony.

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habor breeze saratoga
Austin, US
Feb 18, 2014 8:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have a Harbor Breeze Saratoga (60") I mounted the blades and found one split at the bracket end

it still functions but I have a slight wobble. I have spent almost 4 hours trying to take that wobble out.

Unsuccessful, but giving up and living with it, I am calling them and trying to get a replacement blade.

Any other way to fix that wobble, ...nice looking fan. Oh I only see maybe 3 different speeds not
the 6 speeds the manuel states.

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K.Giudici
Roanoke, US
Jul 07, 2014 10:41 am EDT

I purchased a Harbor Breeze ceiling fan in September 2009. After one year the switch that turns the light on and off would not work. I called their customer service and they sent me a new switch. This fan is in my laundry room and hardly ever gets used. Fast forward to July 2014. The fan will only run on low speed. No more slow medium and fast. Then last week I pulled the light switch chain, there was a loud noise, and it tripped my breaker box. Flipped breaker back on to see what happened. No lights working and fan still on low speed. Called customer service. They advised me that I had to ship the entire fan back to them and they would either fix it or replace it. It would cost me more money to ship the fan than to replace it. Went to Lowes and purchased a Hunter fan. No more Harbor Breeze or Hampton fans for me! A ceiling fan should last more than 3 1/2 years!

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Hunter hill
CA
Aug 21, 2014 7:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just purchased 5 Harbor Breeze fans for a client, They come with little christmas bulbs and the fan burned so hot and smelled like they were going to catch fire. The little bulbs blew and I replaced them. Oh and by the way Lowes doesn't even carry them, in there stores they use a tiny special bulb, not available to the public. Within an hour, some of them blew again. Scary, I'm waiting to see if Lowes will pay for the electrician to install new ones. They really should not be selling this junk, the rep said, oh we have never had this problem. BS I have to replace 5 fans, before they burn the house down.

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Ash Z
Cibolo, US
Aug 27, 2014 2:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I contacted Harbor Breeze about our remote sporadically working and eating through batteries. They took our model number and told me, "I can send you a new remote" they did tell me it's on back order for 4-6 weeks but its better than nothing. Was a bit of a wait to get someone one the line, but it was worth the wait if my issue is solved. I called 800.643.0067 per Lowes' reccomendation.

Best of Luck to you all

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Winfred Cooksey
Hot Springs Village, US
Dec 02, 2014 11:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Got a harbor breeze fan 1and1/2 years ago. 60 in. fan and light, used it very little. Fan still works, but the light is a strobe light now. New remote and receiver still the same.

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Don Klima
Lorain, US
Mar 20, 2015 11:56 am EDT

Harbor Breeze TILGHMAN 52 inch 5 blade white ceiling fan.#0294980 P.O. #10558-00 Model #WCK52LMW5N Lowes#[protected].20 LBS.DATE CODE 04-14 Two blades broken Maybe because cold and wind off lake erie they didn't get hit with anything. Woke up in the morning and two plastic blades were broken.? The fan work's fine except for the two broken blades. Thank's Don Klima

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RSMSmith
Katy, US
Apr 25, 2015 1:42 pm EDT

We bought and installed 2 of the more expensive Harbor Breeze outdoor fans last year. The blade has already snapped off of one and the other the pull cords for the light and the fan have broken off inside the fan so you can't adjust it anymore. A disappointment for fans that were close to $200 each. They are both installed under a covered patio and are well cared for.

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terrythometz@mac.com
US
May 23, 2018 4:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My Harbor Breeze started making so much noise it was intolerable. I went through the troubleshooting (basically disassemble it) to no avail then called them and they said take it back, no worries. But at Lowe's they acted like it was a rat turd and wanted to swap it or give me a store credit. For a store credit, they scrape all the data off your drivers' license. Hell no. To let Lowe's steal my identity for the fan money, I think not. I ended up abandoning it somewhere near the patio sets and promised myself I would bad mouth them whenever I can.

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Donna Harter
US
Aug 15, 2018 11:30 pm EDT

I bought 2 electric breakers and my daughter moved them from where I put them to take back. So when i found them the time frame passed and they wont take back die to a high theft policy. Im not a tyhief and will never shop there again. I used to shop their so often im on a first name basis with several employeesI've been a customer for 25 years.

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croakerpal
US
Aug 21, 2018 7:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HORRIBLE HORRIBLE SERVICE! We ordered a orbit accessories package. We received the WRONG items. We were on the phone at Lowes for over three hours and in the end they said Go **** yourself. From now on we will buying our items ELSE WHERE! I HATE LOWES!

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Chalet99
US
Sep 19, 2018 2:58 am EDT

On a recently purchased living room harbor freeze ceiling fan from lowes a remote stopped working and the reset button does not correct it as recommended by your helpdesk. How do I get this fan serviced to work again? My emial address is davidonthego1@verizon.net

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FSD
US
Oct 02, 2018 5:23 pm EDT

I just received a renewal notice for my three year old Frigidaire Refrigerator. Lowe's wants $546.48 for a new 3 year protection plan. This is with a 20% discount. The refrigerator cost me $1, 298.0 I will never buy another appliance from Lowe's.

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Frank1201
US
Oct 03, 2018 7:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Never ever is there anyone around to assist. Your there to fend for yourself. When it comes to finding something you need, good luck. Shelves or drawers are so mislabeled or empty. I travel the extra miles to Home Depot. Shouldn't be long before they go away like the other big box stores

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ed lindborg
US
Oct 15, 2018 8:22 am EDT

it has been 7 weeks that we have been waiting for two security doors I have called three times and each time they have given me a different delivery date. Finally they came in, no one called me. Now I cannot get the installer to call me. this is $800 of my money that you have.ed lindborg [protected]/13/18 sales numbers2604gg2 and s2604cw1

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Mary Iwanicki
US
Oct 22, 2018 8:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had a new deck built less than one year ago. It now has stains which cannot be removed. I went to Lowes to find out how to clean it. Thus far I have spent over $200.00 for products which do not work.

I am requesting a full refund for this deck material. I am submitting receipts.

I also paid the contractor $2170.00 for installation.

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NearMiss
US
Nov 11, 2018 9:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Bought 6 Harbor Breeze Fans 03/2018, had them professionally installed. The supplied LED bulb in one shorted out pumping fumes into our living room that had us all choking, dizzy with head aches. Had we been sleeping, like we usually are at this time, it surely would've killed us all in our sleep. This happened tonight 11/11/2018.

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Randi Keats Delorme
US
Nov 13, 2018 5:35 pm EST

Ordered a Whirlpool refrigerator on Black Friday..said it would be delivered on Dec 6... they tried to deliver the wrong refrigerator...did not call to tell me it was out of stock...I had to call customer service for them to tell me the store where I bought it from would be contacting me...still waiting...I am thinking this is a bait and switch..

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cowboydodgeman
US
Nov 20, 2018 5:06 am EST

you don't make a battery powered caulk gun, , very disappointing . now i have to buy another brand to save my hands .

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Petrucci
US
Jun 15, 2019 1:23 pm EDT

I placed this order #[protected] on 5/27/2019 and have not seen anything about my order

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Pellington
US
Sep 28, 2019 3:27 pm EDT

17 september a secured post in a parking lot struck my vehicle. manager advised he would fix it, he lied and now states theres nothing he can do.
spoke with corporate who advised thought the post is supposed to be secured, they will not pay for damages

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Ruby G.
US
Oct 07, 2019 1:00 pm EDT

The model number is 13WN77BS011. Serial number is 1A307B30046. My name is Ruby Cathey. I live at 102 Stoneledge Drive. Telephone #- [protected]. Thank you.

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CADreager
US
Dec 29, 2019 4:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

10.08.19 ord a stainless steel fridge, delvd 10.19, didn't like look, called store 10.19 to X chg for white. Advised no prob & they ord in wht. On 10.21.19 cc was chgd for SS $1329.64 & on 10.23.19 cc was chgd for wht $1336.10. Btm line, I've paid for 2 fridges and have 1. Have had 4 delys canceled and have chgd travel plans 2X's. Pls help me.

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tmjoldlady
US
Jan 08, 2020 11:39 am EST

It is now January 2, 2020 and you are still playing Christmas music. Every time I go into the store, the employees are complaining about it still playing. Isn't it time to stop and give the employees and customers a break? It has been playing non-stop since right around Thanksgiving. Consider the mental health of your employees!

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JohnFK
US
May 19, 2020 6:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lowe's. A very interesting Chinese hardware store with the occasional item imported from the U.S. Poor quality items. If I am going to pay for mediocre products I would rather have it manufactured in the U.S than overseas. Please bring it home.

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WDI
US
Aug 06, 2022 12:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i bought a new refrigerater , icemaker was installed , started leaking,came oiut 2nd time with no parts or new icemaker, was told it is on back order, cant get through to any department or person, this has been since july 9

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henry sprehe
Tucson, US
Aug 08, 2022 11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Shopped at your store and purchased a water filter for frig checked out and did not get the military discount since did not qualify find this is happened on many items so now I will shop at Home Depot, your loss ! Lowes on Valencia, Tucson

Henry Sprehe

[protected]

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Michael S K
US
Aug 09, 2022 4:33 am EDT

All I want to do is to delete my ex's employee discount card that is on my MyLowe's account. He still works for the company, so there isn't a change in employment, just trying to delete the numbers in the field for the discount card. Why is this so freaking difficult?

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Irene Zacharias
Kunkletown, US
Aug 30, 2022 3:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had my cards activated when I received them and now they will not work. Today’s date August 20th, 2022. Lowes in Lehighton, Pennsylvania. 18235. It did ask for pin. I did not get PIN numbers for both cards. Just activated which was verified.

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Kim Pare
US
Sep 04, 2022 12:22 am EDT

What type of Company has callers wait over a hour on hold?

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Sist
dallas, US
Sep 10, 2022 8:09 am EDT

a few months ago I purchaed levolo blinds for my sunroom. Ten in all. someone came to measure but just recently one blind is not fiting the window properly. I did not noticte this until the weather got so hot I had to keep the blinds clsed all the time. Can i get a replacemtn at this late date. It has been over 6 months.

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Melissa Elfer Sherrill
US
Sep 10, 2022 8:25 am EDT

Lowe’s pushed me to buy the extended warranty through Assurant. Assurant told me they would reimburse me for the washing machine they were unable to fix months ago. Now when I call they hang up on me immediately. This company is a scam and Lowe’s should be ashamed to be a part of it. This is happening to too many people!

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johnny norton
corinth ms 33834, US
Sep 11, 2022 3:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

have not been able to get the 10% in the last 2--3 months all of the rest of lowes storys give it in surrounding area.even home depot give it a lot of people will go to them ever time they tell you they do not do that any more.got a new cordless dril and the same thing

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Mark Med
US
Sep 14, 2022 10:20 pm EDT

I was told I would receive a check back for the un used portion of the warranty . I never received the check . Invoice 809066 5/31/16 Lowes of Plainville, MA Mark K Medeiros 531 Kelley Blvd. North Attleboro , MA 02769

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tony82155
Shepherdsville, Ky. USA, US
Sep 27, 2022 8:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

can not seem to not apply my payments to son's account. I am very tired of sending this every month. Correct at once or suffer the expenses of court action.

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FyouLowes
Cape Coral, US
Oct 10, 2022 4:59 am EDT

I have been getting between 6 and 12 e mails every day with promotions of one kind or another. I have asked at least twenty times for this to stop. I am really fed up with Lowes at this time and am getting ready to tell all my friends to never shop there because of the hassle.

Stuart Baxter

Cape Coral Florida

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Bradj78
magnolia, US
Oct 10, 2022 9:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Its a turd bought the warranty apparently I have no damn idea how you get someone to work on it! Im more pissed right now at lowes and how complicated they make this warranty than I am about the fridge! Theyre service is a negative 1 million out of 1-10 at this point!

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Sharon Bonnette
US
Oct 16, 2022 12:01 am EDT

Lowes North Mount Pleasant.. failed to deliver appliances.. you took my money.. where are the products? Fraudulent practice

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Southerncross44
Pompano Beach, US
Oct 17, 2022 2:57 am EDT

I purchased a hot water heater a 5/25/02 and due to a faulty installation by the Lowes Contractor ARS, my condo was flooded yesterday, and the entire unit needs to be remediated and the hot water heater installed correctly. This is the 2nd leak and other condos were also damaged by the water leak.

Ken Juillet

[protected]

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Deborh
Saint Albans, US
Oct 17, 2022 9:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased this Generator and received on the 10/4/22. It was supposed to have a remote control with it which I did not receive in the box. Could you please send the remote for this generator

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