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Great Fun review: charged by credit card for 119. 99 769

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Author of the review
9:02 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Very interesting - I just looked over the weekend - had similar charges. I called them and they were closed over the weekend. So not only did they charge this month - they have been charging my credit card since January. I don't know how I missed it. So I called my credit card company and it's not being charged as revolving which mean monthly someone is entering my information from TLG*GREATFUN. I called them this morning, pushed zero and demanded to speak to a manager. After getting a speal from the woman on the phone about what great offers they can provide to me - BLA BLA - THIS IS A SCAM! Management credited my Visa for the last four months and said I would have to contact Corporate to reverse the other charges. Call them now... Great Fun - [protected] - and their Corporate Fax number is [protected].

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769 comments
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Greg
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Feb 29, 2008 9:22 am EST

I was also billed by this company. They said my Credit Card company transferred me to TLG Great Fun after a service call to them. they said I enrolled in a discount shopper program, which is completely untrue. They have been billing me since 2002 for a total of $849.91 I 1st saw these charges and questioned them in october 2007. Since i do a lot of internet purchases they must have slipped through and i didn't notice them as fraudulent. I called and spoke to a manager who said she would refund the charges as of the end of October and then gave me a cancellation #. She refused to send me a cancellation letter... oh, guess what... They didn't refund over $180 of the fees that i was charged since then, Great Service!

Now comes last week... I check my credit card statments every week now online and I see over $300 in charges from TLG again! 5 months AFTER i closed the account. Needless to say, i went to the better business bureau and filed a complaint. my next stop is to the FTC to file one there as well, and turn up the heat to get the money back and see about getting some changes to their underhanded and deceitful tactics.

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Angie
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Feb 23, 2008 5:16 pm EST

What other sites are they scamming through? I have only ever bought anything from AMAZON.com and COLUMBIAHOUSE.com, and have never had this problem until this month, so I'm guessing with the trend going on, that they will charge me the next month. and of course it's just my luck to figure this out on a weekend when they are closed. Can I only get the money refunded through them? or can I do it through my bank?

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Natasha
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Feb 21, 2008 9:59 am EST

Have similar unauthorized charges and I cannot even use their program - I am not residing in the US. Mine came from using Priceline.com - Great Fun popped up right there - I thought I was still on Priceline - apparetently was wrong.

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Holly
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Feb 19, 2008 1:37 pm EST

Yep I just got the same crap from them today. It was because I clicked on a pop-up that came from the true credit report website and just because I clicked on it they made me a member. I hate that crap I click on something and it makes me a member? I just had a problem with The Swiss Colony where I gave the catalog to my mom and she ordered something and they created an account in my name since the catalog was addressed to me, it just ticks me off, more info should be required then just a click or my address. I called my card company and they put out a fraud alert but now I'm going to call all my other cards and let them know too.

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Ed Bevins
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Feb 17, 2008 5:42 am EST

TLG Great Fun is a fraudulent Company stealing credit card numbers and posting fraudulent charges to them.
They charged my card $119.99 without my authorization. This company needs to be shut down and charged with fraud charges, They also need to be forced to refund all charges they have made to all involved and sued for damages.
Maybe theres a legal firm out there that would be willing to file a class action law suite against this company to stop this and award all involved for damages incurred.

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james roberts
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Feb 17, 2008 2:53 am EST

these idiots ripped me off for $119 and hose hold bank does not care they say it's my fault because on the back of the cash back check you agree to sign up !

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Danielle
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Feb 16, 2008 7:23 pm EST

I just found these charges on my credit card today too! Back in January I had booked a room online for the Days Inn. At the end of the transaction I was contacted by a woman working for this TLG company. She informed me that I was going to be enrolled in this program free for 30 days. She then went on to tell me that I would receive $30 back from the cost of the room, along with $20 for any restaurant we went to. I informed this woman that I was not interested. I then started to get things in the mail from this company. I even received a "membership" card. I called at the end of January stating that I wanted to cancel this account. The gentleman on the phone tried to convince me to keep the membership, stating that I still had 15 days free. I kindly told the man "No!" I wanted my account canceled immediately! Well apparently he lied when he said the account was canceled because they just tried to take $11 out of my account.

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Patsy Bybee
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Feb 16, 2008 10:33 am EST

I have no idea what I'm paying for, but my credit card is being charged. What do we do to catch up with this company?b9910

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andrea
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Feb 16, 2008 9:49 am EST

IF YOU WANT TO FILE A COMPLAINT REPORT GO TO THE FOLLOWING WEBSITE

WWW.FTC.GOV AND YOU CAN FILE A CONSUMER'S COMPLAINT REPORT.

DO NOT SUE THE COMPANY YOURSELF, THE GOVERNMENT WILL INITIATE AN INVESTIGATION AND THEN

THEY WILL SUE THEM AND GIVE YOU THE MONEY BACK!

We need to bring this ###s down! People let's please move this case foward, we need to take actions!

They sent me 2 checks for $8.99 and ended up charging me $119.99 not even at the end of the year but at the end of the second month! BE CAREFUL they steal identities and credit card numbers too!

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Kiyah
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Feb 13, 2008 7:26 am EST

I just called TLG Great Fun, and it looks like they are getting people through BMG music..., good thing i caught these people early.

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B Conway
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Feb 13, 2008 4:07 am EST

I got hit too with a 12.99 charge on my bank card TLG*GREATFUN. I believe mine was initiated through an online bill payment service I recently signed up for. How lame is that?. Just one of those "click through" situations and BAM! I get charged for something I don't want and certainly have no need for at all. Word to the wise, make sure you uncheck the check boxes for offers you don't want. And read the description carefully... sometimes they word it backward so you think you are declining the offer, but you are really accepting it. I've caught myself on a few of those situations thankfully.

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Tyler Yakes
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Feb 12, 2008 12:07 pm EST

Same thing happened to me. Looked at my transactions on-line and saw a charge for $119.00 from TLG Great Fun. Contacted this scamming company and told them to remove this from my credit card. Then the lady on the phone still tries a sales pitch on me! I am certainly not going to conduct business with some shady company that made an unauthorized charge to my credit card. After telling this sales lady "NO" several times and demanding my money back, she tries a sales pitch again and tells me that they will send my membership info to me in the mail! I never signed up to be a member and don't want any of their info and now I am a little concerned that they have my mailing address and credit card info. Finally I get a cancellation number from this sales lady and she then tells me that it will be 10-15 days before I recieve my refund. I don't know how a company like this is even allowed to operate. I never even heard of this company until I saw this charge on my credit card statements. Never signed up for their membership and certainly never gave them, or anyone associated with them my credit card info or mailing info, yet they seem to know it all. I hope that I recieve my refund and nothing further happens related to this shady company.
If anyone has recieved their refund or had further problems with this shady outfit after recieving a cancellation number please let me know and let me know if there is a way to expose this company for what it is.

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Indy
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Feb 07, 2008 4:13 am EST

I checked my account this mornig and found a charge of 15.99 by this Great Fun company. I had no clue where the charges came from. I'm going to contact my credit card companies and bank today. This is crazy. I have never heard of this company and have never purchased items from them. Can they get by with this? I guess I'll contact the AG's office and BBB as well.

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Vasily
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Feb 06, 2008 5:12 am EST

I also found charges from this company on my card and was surprised since I have not received anything from them and hardly remembered registering with them. In fact for those who use BMG Club Services (CDS) sometimes you're offered great savings (if I remeber correctly some free coupon on future CDs) with this company and once you pass all the registration stages you get nothing and quickly forget about it.

However if you read carefully e-mail from TLG Great Fun which they send after registration it's said that they will start charging you with $11.99 regardless after one month trial period is over. They have access to your card through BMG and you gave them such permission yourself.

I blocked the card and ask for refund but frankly speaking do not expect much since they've been charging me for past 6 months and I did not spotted it.

Be aware when you registered with affiliates and read the terms in advance.

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Lisa Miller
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Feb 05, 2008 6:25 am EST

I am on the phone, on hold with these bozo's now...I have a girl here telling me that I checked a box on the Columbia House website while making a purchase that gave me membership to their club free for 30 days. That was back on Nov. 21, 2007...they have waited long enough for me to either forget about what I have done, or question whether I have done this or not inthe first place as it is February 5, 2008...way past the free 30 days. You would think that these people would get the hint that their service is in violation of the law.

I have been on hold for about 10 minutes.

Okay, she just came back on with a confirmation number that my membership has been cancelled and that my card will be refunded within 10 working days.

My next move is to contact Columbia House and tell them of this scam. Also I am contacting my attorney and forwarding him the recording of the call. Oh yeah, did I fail to mention that when she came on the line, I informed her that this conversation was being recorded? She continued to talk anyway, which is considered consent. We'll see what happens and I will be watching my credit card statement closely.

This company, for all of you out there that don't know...sells discounts for dining, hotels, theme parks, etc. If you see this box labelled Great Fun, run the other way, do not make that checkmark as I didn't give them my credit card information directly...I gave it to Columbia House who shared the information with them...SCAM

Thank you for listening.

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Denise Delgado
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Feb 01, 2008 6:47 pm EST

so i received that card today and decided to check it out on the internet and came across this website so i called and cancelled it, and i was in luck because it was still in it's trial mode and i have not been charged yet so i will keep an eye on my account balance

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Megan Dillard
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Feb 01, 2008 8:49 am EST

I just noticed a fee of $35.99 on my bank statement from TLG*GREAT FUN. I did not authorize this transaction and am having to go through my dispute team at my bank to have these charges reversed. I called the 1-800 number that my bank provided and never got an answer. It is a weekday and normal business hours. I was on hold for over an hour. I am grateful that I bank with a bank that immediately credited my charges and is looking into the matter. I had never heard of this before now. The ONLY thing I have purchased online recently was FILING MY TAXES ON LINE (EFILE). They ask for my information at the end to deposit my refund. Nothing is safe these days.

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Kelly Morgan
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Jan 28, 2008 11:55 am EST

Orbitz also provided my information to this company to charge my card without permission. They have changed their name to Great Fund and I spoke to a call center outside the US. Thanks for letting me know not to ever use orbitz again. Is there a class action lawsuit pending?

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Jim Davis
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Jan 25, 2008 12:55 pm EST

I too was charged by these people without authorization. I called them and was told that the account would be closed and the fee rebated. Two days later it had not been rebated, but put through. I called them again and was refused to talk to the supervisor I had talked to, two days before. They said the account had been closed, but no rebate had been authorized, A FLAT OUT LIE!. I have made a complaint with the fraud department of the U.S. Attorney. This is something that has to be done by more people!

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Barbara
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Jan 22, 2008 8:03 am EST

I had been charged $11.99 for four months. They said it was through Priceline.com. I called them for the second time and spoke to a supervisor named Thomas New after speaking to an operator. He was very polite and said he would have all the charges removed within 10-15 days. We'll see and I will repost if it happens. I called [protected]. I told them I have filled out the paperwork on the class action suit and wanted all charges removed immmediatly. You MUST keep the cancellation number they give you.

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Alyssa Foster
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Jan 18, 2008 5:03 pm EST

I just found a 12.99 charge on my account today and freaked out and canceled my cards. I was curious so I googled the info on my online statement. I now know the damage this stupid ### company has caused to all of you. I have informed my bank, the BBB, and http://www.girardgibbs.com/trilegiant.html. I highly recommend everyone do the same! Let's stop this evil company!

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Eric Yokom
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Jan 18, 2008 2:44 pm EST

My experience with Great Fun appears to by different from almost all of those previously posted here, but ultimately with a similar negative experience.

My complaint towards Great Fun (which appears to be associated with Trilegent) is that they have grossly mirepresented themselves, to the point that I consider it fraud.

I was 'introduced' to Great Fun' when I order checks from Checks in the Mail (with whom I have been doing business for many years). After placing my online order, I was given an offer for a $20 rebate, which, unfortunately, I signed up for. (Needles to say, I will never do that again.)

I received a membership card from Great Fun, which was essentially worthless as I could not find anyone who would honor it. When I called them to discontinu membership, they apologized and promised to send me a booklet listing establishments where I could utilize my membership, so I gave them a second chance. After receiving the booklet, I found that there were no businesses in my local area listed in it.

So I called ther number again, only to get a recording that the number was not valid. Finally, I went to my bank and had the automatic payments stopped. So now I am out some money (since in my case I did 'consent', at least initally), but am now more aware and leary of such on-line offers.

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Charles Walker
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Jan 09, 2008 2:33 pm EST

This type of charge will sneak up on you as it did me. Supposedly I'll get my money back in 10-15 business days I clicked on an offer that seemed legit. That apparently some companies subscribe to in my case I was offered $10 which would have amounted to a free video. Somehow I must have clicked on yes to what seemed to be and endless number of pop-ups. Be careful that you understand the responses. I was just trying to get out of "endless "pop-ups.

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Marilyn Ellis
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Jan 04, 2008 9:58 am EST

I was billed $60.00 for absolutelty nothing.. I have no idea who this company is and I cannot get an answer back from anyone.. can someone out there help? Thanks!

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Lois Measer
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Jan 02, 2008 9:47 am EST

1-2-2008
I, too, have become a victim of this scam? I just noticed yesterday the charge from TLG GREATFUN [protected]. I have four months worth of charges @ $11.99/month. Visa was only able to credit the last charge to me as they (visa) had already paid the previous 3 months. So looks like I am out $36.00. When I call the Great Fun # I get disconnected every time as the recording says it will put me through. I have no clue how they got my credit card #, but I will of course go through my billing much more closely from now on. I am a widow on a very fixed income and certainly don't need fraud like this happening.

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John Measer
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Jan 02, 2008 8:50 am EST

I, too, victim of this scam. Feel very foolish, as I did not question it until the 4th charge appeared?!? Credit card company could only credit the last charge as they had already paid the first 3. I did trying calling TLG GREAT FUN 800/290-8603 but always get disconnected before recordings put me through? So I am out $36.00... BUT what really concerns me is how they heck did they get my credit card number in the first place? I have never used ORBITZ.

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Michael Chen
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Jan 02, 2008 7:49 am EST

I have the same problem and don't know how this company stole my credit card number! I called them by [protected](printed on my bills), it only has voice mail asking your name and zip code, pretending to direct you to someone, but at the end, the voice was saying there's no such no exist and asking you hang up!

TGLGreatfun is trash!

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georgia028
Sale City, US
Dec 31, 2007 8:57 am EST
Verified customer This comment was posted by a verified customer. Learn more

MY GRAND MOTHER WAS ALSO SCAM!
IS HORRIBLE AND CRUEL, THAT THEY"RE TAKE ADVANTAGE FOR AN ELDERLY WOMAN, BACK IN JULY WE PURCHASE A TICKET TO PUERTO RICO ONLINE, AFTER A MONTH SHE DID NOT NOTICE THOSE TRANSACTION AND HER ACCOUNT ALWAYS OVERDRAFT,
SHE DOES NOT HAVE A LOT OF MONEY JUST HER DISSABILITY,CHECK JUST LAS WEEK i CHECKED HER STATEMENTS AND CALL THE BANK, FINDING OUT, THOSE COMPANIES
I WAS ABLE TO LOCATE THIS ONE TLG ? FOR MY SURPRISE WE ALWAYS THOUGHT SHE WAS JUST ORDERING THOSE MAGAZINNES, YOU KNOW WHEN THOSE POEPLE TAKE ADVANTAGES THEY SAID IS FOR FREE THEN, THEY SEND u A HUGE BILL. BUT IN THIS CASE SHE NEVER ORDERED,
AND NOW SHE HAS 3 COMPANIES THAT THEY DO NOT HAVE ANY PHONE NUMBRER TO REACH IF

ANYBODY CAN HELP US PLEASE:

AP9-TODAYSCAPE THEY ARE TAKING 39.99**************************

DISTRIBUTING AMERICA? [protected] +*************** IS AN ANSWER MACHINE THAT SAID DISTRIBUTING CLOTHES, FOR SALE, AND INSURANCE FOR A CAR! SHE DOES NOT HAVE A CAR!

GOLD MAST.******* I FOUND THE NUMBER AND THEY WHEE TAKING 49.99 IMAGINE!1 FOR COUPONS FOS GAS DISCOUNTS!1 LIKE I SAID SHE DOES NOT HAVE A CAR!
I SPOKE WITH THEM AND THEY SAID SHE CALLED BUT CAN'T BE SHE WAS IN PUERTO RICO! THEY SAID THEY WILL RETURN $150 IS 5 THEY, TO HER ACC. I DON'T TRUST THEM, BUT IS SCARY THEY HAD ALL HER INFO. NOW WAITING HOPEFULLY FOR THEM TO RETURN THE MONEY AND CANCEL HER BANK ACCOUNT
AND NEVER ORDER ONLINE, I ALSO SENT A COMPLAINT TO CHEAPTICKETS IS A REAL SCAM.

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Krista Kent
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Dec 30, 2007 12:40 pm EST

This company has also charged my card for $36. I do not buy tickets online cuz I never go anywhere. I am pissed. There is a lawsuit that has been filed on this cmpany. You can find the info at www.girardgibbs.com
This company has sent me into insufficient funding. I am livid. Someone above said that there must be a common ground between us, but I do not purchase anything online. I dont even have alot of oney to do stuf like that. So, somehow they are just getting info like it is candy.

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Dinesh Bala
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Dec 29, 2007 11:01 am EST

Hello-I have been charged by this fraudelent company too for 6 months or more for $9.99 until I realized. I know why I didn't think about it before. I called credit card company and they cancel the card and going to resend a new one and I have to go through the process of claiming dispute etc etc for no fault of my mine other than not noticing the transactions for 6 months in a row. I don't understand why credit card companies cannot do anything about it and stop these fraudelent companies from charing the credit card. I hope that I can get the money back from either the credit card company or from the TLG Great Fun. I also did a google search on this name and found so many customers have been affected by it.

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leo chu
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Dec 28, 2007 9:01 pm EST

TLG again charge me $119 on 12/24/07. I paid them $119 last year because the charge was buried in a large number of charges during Christmas time. I believe this charge was generated by me cashing a $10 check sent by the credit card company as a "reward". I was tricked by the small print. This year, they simply repeat the charge without any notification (they said renewal was sent by me). Comsumer Attorney, please do something about this.

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Robert H Jackson Jr
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Dec 26, 2007 8:31 pm EST

I ahve had the same problem. I called my bank, which called these thieving *&$@s. The bank rep. stayed on the line during the call. They said they would refund my money, but I had to submit a written demand by fax. I had originally called them directly, and spoke with some dingbat named "Mary", who went into a big spiel about their great offers. Trying to get a word in edgewise, I finally had to tell her to "SHUT UP". They are a huge scam company. Send an email to every one you know. By the way, according to Mary, I should be getting my money back in 10 to 15 days. I'm not really holding my breath. If they don't, then I'm filing fraud charges against them. TELL EVERYONE YOU KNOW!

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Dan The Man
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Dec 26, 2007 7:24 am EST

These people are insane. I have never received a refund yet. I do have my cancellation number though LOL Yea okay. Why can they get away with this? And I go to www.cheaptickets.com and www.orbitz.com a lot. So this has to be where it is coming from. FYI both those sites are the same company. In case you did not know.

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Dana Harris
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Dec 23, 2007 2:25 pm EST

I called my credit card company and found a possible answer. I had been getting checks in the mail from my credit card company for $8.75. I thought they were refunds or bonus rewards the company gave out. But in fact if I cashed the checks I would be enrolled in programs. These are the programs. My credit card company told me to call these two companies, TLG*GREAT FUN and TLG*COMPLETEHME and ask that they give me a full refund. Hopefully since the charges only occurred a few days ago, they will give it to me. But she says if I receive anymore checks like this I should rip them up. Just an FYI.

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Rita C. Bush
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Dec 20, 2007 5:59 pm EST

Today when I was at the restauraunt I went to pay my check, and the cashier said my card was declined! I was pissed! needless to say, I called my credit card and found out a transaction was taken out for $35.99 from great fun, I have no idea who they are or how they got my card number, but this is not funny! This has happened the last few months! Anyone know how to resolve this?

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Sharon Bach
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Dec 19, 2007 2:35 pm EST

The same thing happened to me only I caught it with the first charge and got a confirmation number for the charges to be reversed. After reading these comments, I am dubious it will happen. Apparently I clicked on a link on Priceline that guaranteed me 10% back off my purchase price. I barely recall doing it, but if I did, I assumed it was part of the purchase procedure on priceline. Not sure if I will get the refund but if not I will work with my bank. If there is a class action, count me in! I got different contact numbers for them: [protected] and the number listed in the charge that appeared on my account is [protected] (

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ruby zhu
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Dec 17, 2007 5:40 pm EST

I just talked to the person that works for TLG greatfun, which the guy is very rude trying to hang up on me. They keeps saying that i had click on the botton says that i will get 15% off for whatever, which i know i had never done anything like that. Its been 3 months, i am very mad of what they do to me.

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OptionsTrader
Overland Park, US
Dec 16, 2007 8:55 pm EST

This "business" also ripped me off. What can be done to stop these illegal charges to my account?

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Jerry Berman
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Dec 15, 2007 6:33 am EST

They charged me $35.99 and they told me it was becuase I am a member of Columbia Houses DVD club. I called and demanded a refund. 5 days later I had a full refund. I had no problem with them at all and was actually shocked to see the refund. I thought I would never see it.

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vallinayagam
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Dec 14, 2007 4:41 pm EST

Even the same happened to me. When i called them they told that they will refund the amount in 10-15 days. Actually I booked tickets thru cheaptickets and from there i got this Great Fun link saying you will get 15 % cash back. I just started applying, but i didn't give any credit card information, thinking that nothing will happen.

But these people had got the credit card information and cheaptickets and billed the amount. When i checked with GreatFun how they can get the inform. from cheaptickets without my knowledge, they say that there is a clause in the agreement stating this, and complained that I should have read before singing it properly. Anyway they told that they will cancel and refund the am0unt. will have to wait and see

Thanks everyone for giving me the phone numbers.

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