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Goodwill Industries

Goodwill Industries review: Cashier 1

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9:22 pm EST
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January 2, 2024. I am a Senior and have been a Patron of Goodwill since I was a young woman. I am Retired now, and will be 70 Years old this month. I enjoy Shopping and Donating to Goodwill and also have My Family and Friends shopping at Goodwill as well. Today, January 2, 2024, I went shopping as usual. I purchased many Items as I always do. When I was being checked out, the Cashier who was somewhat rude to me told me that one of the items I purchased was NOT $1.49 as the tag stated. She turned it over and said that the initial that I was told in the past, was the person who priced it (at least that was what I was told years ago.) was the actual price, which she said was $2.49. The cashier ripped the price tag off, which was adhered to the item very well as it was when I took it off of the shelf without evidence of being tampered with, called someone from the back to bring a $2.49 tag and she put that on my Item and then went on to tell me, "People are try to be really slick changing price tags!". I was offended but held my peace. In all of the more that 50 years shopping at Goodwill, I have never had this happen. I Pride myself in being honest and could not appreciate this and thought I would tell someone. I realize that this is just a dollar. But, for me, it is the Principle. Thank You for your time.

Claimed loss: $1.00

Desired outcome: I would just like the Company to Trust Trust Worthy looking Senior Women.

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Jayne’
Bridgeton, US
Jan 04, 2024 11:50 am EST
Verified customer This comment was posted by a verified customer. Learn more

I was shopping in the Goodwill In Philadelphia on Wednesday Evening. The Cashier was Very Rude and Nasty and the Manager was Standing right there and didn’t say One Mumbling Word. I’m a Die Hard Goodwill Shopper. I would like to speak to the CEO of that Goodwill. It is located on Oregan Avenue. Her name is Jessica M. My daughter is older than her. Some of my grandkids is Too. I been reading some of the Reviews and I can see where they are Not trying to solve some of these Complaints. That Store is Very Very Dirty.