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Ross Dress for Less Customer Care Service

Ross Stores, Inc.

Office 5130 Hacienda Drive
United States - 94568

Customer Support Phone Numbers

+1 800 945 7677 10 14

Ross Dress for Less Complaints & Reviews

Ross Dress for Less / Wrongful termination

Freedom90 on Nov 23, 2016
So many problems from the get go starting with after they offered me a job it took a month for them to get back to me about orientation and then before I could start that I had to wait for their email to come thru so I could fill it out and that took another 4days by this time Mariajose...

Ross Dress for Less / Loss prevention

Jamie Kline on Nov 22, 2016
I had my money stolen by another customer after accidently leaving my Clutch in the stall in the restroom. I reported to the Loss Prevention and they nor Management would help me in getting my money back. They would not call the local Police for me, or approach the customer, then they...

Ross Stores / Horrible attitude!

Mariya on Nov 2, 2016
Went to one of these Ross Stores and had a terrible time there. Ross Stores employees were terrible and rude! I have no idea why but one of them though that I wanted to steal something and abused me in front of other customers! That's terrible! They blamed me for something I did not do...

Ross Dress for Less / Unethical behavior

Vonchelle on Oct 18, 2016
Saturday 10/16/16 I had an encounter with a representative named Christopher who was very rude and disrespectful. I had inquired about an item in stock and if there were others he was not helpful at all he replied " when we receive our stock it goes to floor", I then asked if there a was a...

Ross Dress for Less / Framed picture / disrespectful manager conduct

DaniDan on Aug 31, 2016
My fiance and I have been customers at Ross for years. Over the years the service unfortunately has been lousy. Being on a financial budget and fair prices was the only reason we have shopped here for our families clothing, etc. The staff here are extremely rude, unprofessional conduct and...

Ross Stores / Rude and nasty employees

Emily on Aug 19, 2016
Recently went to one of these Ross Stores and was shocked! They provide the worst service ever, their employees are rude and nasty. Terrible store and terrible people! Wanted to buy something but wasn't able to find the cashier. Went to find some help and saw two employees which were...

Ross Dress for Less / Unfair practices, scandals, open racism, corruption, and a living hell

Anonymous00010 on Aug 18, 2016
Store managers, district managers, loss prevention managers, and even hr managers at this company are incompetent and scandalous beyond belief. They openly and proudly partner with the immoral and unethical employees, and openly humiliate the good employees in public. Nothing good has come...

Ross Dress for Less / Returning an item

PatGa on Jul 20, 2016
I returned a purse with the tags still on it, they had never been taken off and the purse never used. I also had the receipt and it had been several months since I bought it. the cashier tried several times to scan it. it was not in the computer anymore so she said she would have to do it a...

Ross Dress for Less / Rude Manager

Savannah Ornellas on Jul 8, 2016
I worked at a Ross in Washington state and I had the most rude guy as my boss. He was an area supervisor and would roll his eyes and make this condescending face at employees when they asked something of him. The worst thing he did though was accidentally give my pay stubs (I don't work there...

Ross Dress for Less / Area Supervisor at Ross pay is ONLY $1.00 over min wage

Melanie Smith on Jun 29, 2016
If you're considering becoming a manager for this company let me give you insight, DON'T!! Your yearly raises are 10 cents to 25 cents! Yes, cents!! Your schedule is usually one month in advance but never set in stone because when other managers call out, you are stuck closing for them or...

Ross Dress for Less / Service, Store 0414, Reg. 05, trans 8563, 05/10/16

ShelliMone't Williams on May 11, 2016
I've visited several Ross stores where I have made purchases and at each check out counter, I don't have a minute to count my change and return it to my wallet before a clerk is requesting the next guest while I am still gathering my bags and money. That kind of treatment really...

Ross Dress for Less / employee complaint

Altamese berry on May 5, 2016
Hello, My name is Altamese berry I work at your bel air Ross. Yesterday on 5/04/16 I was supposed to work your stock shift which is from 5:45am-10:15am. I showed up to work at 5am and nobody was there. I stood outside until 6:30am before I realized nobody was coming to open the door. I wa...

Ross Dress for Less / Returns and Overall Store Experience

Fashion Forward on Apr 25, 2016
This is an ongoing issue that has gotten worse through the years. I don't like to return things but shop for a few people and it's necessary sometimes. I've been shopping at Ross since 1987 at various stores and cities and the descriptive tags at this point have become incorrect more than...

Ross Dress for Less / Unethical employee shopping practices

Aris Bess on Feb 15, 2016
At the Ross where I work the mark down clerks are the only employees that get to purchase the items that are significantly marked down, i.e. Mk shoes orig price $200 now marked down to $12 being purchased by mark down clerk only. That example is only one of about 500 items that I know of...

Ross Dress for Less / Fitting Room Policies

Reviewer25068 on Feb 14, 2016
Friday, February 12, 2016. I selected a pair of pants to try on before purchase. The fitting room attendant with head covering came to assist me. First she did a pat down search of the pants and instructed that I must return the hanger. After deciding to purchase and not in need of the...

Ross Dress for Less / The way Ross treats employees

Reviewer52706 on Feb 12, 2016
While shopping in the Lake Havasu City AZ, after 10;00 pm I noticed a Spanish couple with their two children. They were allowing there children to run around the store un-supervised tearing apart the toy section by ripping open the packages and throwing them on the floor. An associate...

Ross Dress for Less / Terrible place to work

Valerie9999 on Feb 8, 2016
I recently got hired at a Ross in Miami, Florida. Out of all the jobs I've had throughout my current college career, Ross takes the cake as the worst. My first day, I was barely trained at the cash register before I was thrown into my own and forced to ring up around 20 angry customers who...

Ross Dress for Less / Work Environment

Reviewer96758 on Jan 28, 2016
I worked for Ross in Portland, OR at the Cascade Station Location. It was TERRIBLE! No type of training, management not willing to work w/ you on availability, if you complain to management you don't get hours, minimum wage for EVERYTHING, W2's take too long to mail out, slow PW...

Ross Dress for Less / Accused of theft

Reviewer40223 on Jan 26, 2016
Complaint about Brittney, loss prevention employee at Ross Store #0602. 1/26/16, 4:50 pm. The day before, I had purchased a pink nightgown. It didn't fit right. I went to the store the next day to return it. The item had originally been mis-tagged as blue and not pink. So when I tried to...

Ross Dress for Less / Shopping carts that have a large stick so you can't take your purchases out of the store

Nancy Feiges on Dec 10, 2015
Ross is the only store in the Phoenix, AZ area that has sticks on their carts. You can not take the carts past the door because the door won't let the cart out. I am a senior citizen and a Ross shopper for many years, but today when I purchased several items that I could not carry out of...

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