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Geico Logo

Geico

Geico

5260 Western Avenue
Chevy Chase
United States - 20815
Customer Care
Phone:(800) 861-8380
Mobile:(800) 841-3000
 
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Geico Complaints & Reviews

Geico - Horrible Customer Service

Posted: 2015-02-18 by    sadditybmarie
Complaint Rating:  0 % with 0 votes
On Feb. 2nd I emailed Geico requesting to remove a driver from my policy. They responded stating that they will not remove a driver off of my policy until I can prove they no longer lived with me. A copy of my lease was not sufficient, they wanted a signed affidavit. I work full time, go to...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico - Adjuster Made Unnecessary Repairs - Affects MY Premium + Record

Posted: 2015-02-02 by    Lana B.
Complaint Rating:  0 % with 0 votes
My family and I have been auto and home policy holders for over a decade. This treatment and inability to resolve the situation is unacceptable.

I called Geico claims to see if my premium or account be affected in any way if I made a claim about some minor damage that had occurred...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico - Theft of property indirectly by Geico

Posted: 2015-01-28 by    DaGallop
Complaint Rating:  0 % with 0 votes
I was involved in an accident on i94 (Michigan). My vehicle was the only vehicle in the incident, it sustained front and rear damage. I have a dash cam and reviewing the incident it is obvious that it was simple bad luck that I hit a patch of black ice. But that wasn't the issue, in fact...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico Insurance - steering customers

Posted: 2015-01-04 by    H.N.H
Complaint Rating:  100 % with 2 votes
I own a collision repair shop in New York and I have problem when my customers are told that they need to bring their vehicles to a drive by location for an adjuster to write an estimate for repairs. The customer is told by a Geico rep that the company does not send out adjusters for drivable...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico - RATES

Posted: 2014-11-01 by    smprovencher
Complaint Rating:  0 % with 0 votes
Summer M Hobik
4707 W 89th Place
Hometown, IL 60456
708-724-2336


October 30th 2014

To whom it may concern,

I am sending you this letter with my intended payment plan. I am at utter disgust with your company....
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico Insurance - Geico insurance fraud charge michael krashner

Posted: 2014-07-14 by    Aaron G.
Complaint Rating:  100 % with 1 votes
On the 16th of June of 2014 at 4:16 PM I was quoted a 6 month policy at the rate of $189.79. They the charged $197.10. At 2:30 pm on June 16th 2014 they send me a confirmation of a rate of $213.61. I called and spoke with two individuals, who then transferred me to a third. I expressed that...
Complaint comments Comments Complaint country United States Complaint category Scam & Fake Checks

Geico Insurance - Fraud: adjusters committing fraud in arizona

Posted: 2014-06-16 by    DIVORCED GEICO
Complaint Rating:  100 % with 2 votes
I was a loyal customer of GEICO for 22 years, as of today, I am DIVORCING GEICO because they decided to RAPE me On December 6, 2012 around 6:30AM I was backing out of my driveway and a ignorant neighbor parks their vehicle in the mouth of my drive way, as I was backing out I tapped their left...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico Insurance - Texas - Raised rate for no-fault accident

Posted: 2014-03-25 by    Annmarie Davidson
Complaint Rating:  0 % with 0 votes
I was rear-ended on December 23, 2013. I called 911 first, then Geico. I was shaken and had substantial damage to my rear end (car!). They asked if I could drive it and I said no. They called a tow company and 4 hours later I was on my way. A couple of days later I was in terrible pain. I called...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico - Policy

Posted: 2014-02-12 by    kuriosity9
Complaint Rating:  0 % with 0 votes
August 3, 2012 I requested an online insurance quote from
Geico. A gentleman from the wappingers falls, ny branch called me. He asked me
what my current insurance payment was, which was $200 per month with Liberty
Mutual. He processed my information and quoted me at $148....
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico - commercials

Posted: 2014-02-06 by    Rk04ew
Complaint Rating:  0 % with 0 votes
I f*****g hate geico commercials so much that I had to cancel my cable. Geico might as well have it's own f*****g channel already!! Re f*****g diculous!!!...
Complaint comments Comments Complaint country United States Complaint category Annoying Commercials

Geico - claim not paid

Posted: 2013-11-11 by    michellerp
Complaint Rating:  100 % with 1 votes
back in oct there was an accident with my vehicle- i filed a claim and was told the claim was denied because i had no coverage. i got online and they had a wrong vehicle on my insurance (2nd time this has happened) i let them know what the problem was. and they assured me that it would be taken...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico - Illinois, Chicago - Geico Refusing to Pay

Posted: 2013-09-29 by    Geicowontpay
Complaint Rating:  100 % with 1 votes
Got struck by a motorcycle driven by a Geico customer, and Geico refuses to pay because their policy holder told a different "story".

Damages clearly show that he was at fault, yet Geico is trying to get out of paying. Avoid Geico at all cost and I will be suing them....
Complaint comments Comments Complaint country United States, Illinois, Chicago Complaint category Auto Insurance & Loan

Geico USA - Texas, All over the US - Slander

Posted: 2013-09-17 by    methodologyx
Complaint Rating:  0 % with 0 votes
I just had this happen and wrote this email today to/with Geico.

I saw the claim person today, I understand that insurance companies have to deal with a lot of fraudulent claims. And in my circumstance I understand I forgot to include a major detail that happened after the first...
Complaint comments Comments Complaint country United States, Texas, All over the US Complaint category Auto Insurance & Loan

Geico - Nevada - Claim Denial

Posted: 2013-09-05 by    Tony Dane
Complaint Rating:  0 % with 0 votes
GEICO denied my claim after my car was stolen and recovered damaged. They refused to repair the car to the condition prior to the theft. I took GEICO to court. After a 6 year battle, they finally had to pay for my damages. Now I'm in the Nevada Supreme Court looking for punitive damages....
Complaint comments Comments Complaint country United States, Nevada Complaint category Auto Insurance & Loan

Geico - District of Columbia, Washington - Refund

Posted: 2013-06-26 by    CalvinR
Complaint Rating:  0 % with 0 votes
I purchase car insurance for my father which we have the same name. My father called in and I called in to remove my credit card information from their systems several times. My father has had this policy around six months. On June 24, 2013 Geico insurance took my father payment in the amount...
Complaint comments Comments Complaint country United States, District of Columbia, Washington Complaint category Auto Insurance & Loan

Geico Insurance - Payment not made

Posted: 2013-04-12 by    VickiVail67
Complaint Rating:  0 % with 0 votes
If you are shopping around for insurance, please do not go to Geico!! I was rear-ended by a Geico-insured customer and Geico refuses to reimburse me for car rental fees while my car was being repaired!!! And their customer service is absolutely terrible! When I asked the Adjuster why he wasn't...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico Liability Insurance - California - WILL NOT PAY MEDICAL BILLS OF SENIOR CITIZEN INJURED BY THEIR CLIENT

Posted: 2013-04-10 by    la lady
Complaint Rating:  0 % with 0 votes
My dad was a passenger in a car hit by somebody who had GEICO liability insurance in Los Angeles. The GEICO agent is saying that they do not want to pay his medical bills because he is a senior and want to see if medical will pay. This sounds like a scam. Can anybody provide any insight on this...
Complaint comments Comments Complaint country United States, California Complaint category Auto Insurance & Loan

Geico Insurance - Ohio - Low settlement offer

Posted: 2013-03-27 by    Gayle2013
Complaint Rating:  0 % with 0 votes
I was involved in a car accident, that the other driver was cited for and was at fault admittedly. Her insurance company (Geico) has offered a settlement that is so low it isn't even funny. The adjusters are rude and obnoxious. Both the offer for the car that was totalled and the offer...
Complaint comments Comments Complaint country United States, Ohio Complaint category Auto Insurance & Loan

Geico Insurance Company - fraud on seniors that have GEICO ins.

Posted: 2013-03-17 by    GEICO FRAUD
Complaint Rating:  0 % with 0 votes
Geico intentionally defrauds its own clients who have Geico insurance!!! They tell the insured that Geico is arranging the auto repair and the auto rental...afterward you find that your bank account is charged without your permission for charges THAT SHOULD BE PAID BY GEICO AND ARE COVERED BY...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

Geico - Unauthorized Credit Card Transaction

Posted: 2013-03-08 by    Ruby Jordan
Complaint Rating:  0 % with 0 votes
I signed up for GEICO insurance online on 03/07/2013 and agreed to pay $24.37 and they took that plus an additional $113.75 that was NOT authorized. I called GEICO customer service and they said it was for a previous policy that had cancelled more than 6 months ago and they will not give the...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

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