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GEICO Customer Care Service


5260 Western Avenue
Chevy Chase
United States - 20815

Customer Support Phone Numbers

+1 800 861 8380 22 14
+1 800 841 3000 2 4
Mailing address:
One GEICO Plaza,
Washington, D.C. 20076
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GEICO Complaints & Reviews

Geico Car Insurance - Georgia, Atlanta / Claims

Zahir Ahmed on Oct 20, 2016
On saturday, october first, my car (Insured by geico) was backed into by a geico insured person in a parking lot. Damage to my car was on the side of my car. The person who hit me had slight damage to his rear bumper. He admitted his fault, said he would tell geico of his error. He...

GEICO / Horrible!

LucasW on Oct 13, 2016
I was a victim but these guys from Geico did not believe me and said it was all my fault. While I was in the store some drunk driver smashed into my car! I went out a saw that there was nothing much left from my car. Of course I called Geico and said that I had all the proofs and etc., but...

GEICO - Ohio, Pataskala / Car insurance

Salome Bazier-Bebbs on Oct 12, 2016
I have been with Geico for five and a half months with a 6 month policy. Right before my six month policy turned into six months Geico hit me with trying to add my daughter on my plolicy which my daughter is grown and no longer live in my household. This was told to them when I first...

GEICO - California, Costa Mesa / Claims / service

DMM003 on Oct 1, 2016
I am appalled at how my claim was handled at Geico. I hit something on the freeway and popped 2 tires and punctured my wheel on 9/25/2016. Not thinking insurance would cover tires, I purchased 2 new tires. When I learned of the punctured Wheel, I called Geico. They agreed to cover...

GEICO - North Carolina, Hendersonville / Auto insurance

JM Novak on Aug 29, 2016
My Truck was stolen and I reported to the Sheriff. The Sheriff changed the claim to unauthorized use. Geico will not cover me until truck is found. It has been missing 30 days and i am told i will not be covered. Why am I am paying for insurance.

GEICO - Texas, Dallas / Auto insurance

Shasta P on Aug 22, 2016
This company has the worst service for its customers and is completely inconsiderate. I've had an auto policy since 2013 with Geico while living in the state of Arizona. Geico drafted every payment in the amount of $84.00 directly from my account every month for three years. My job...

GEICO - California, San Diego / Price increase for no reason

JoniGH on Jul 28, 2016
I am furious with Geico right now! I called to switch out 2 of my cars. I expected the rates for those to go up a bit because they are newer cars. However, the price for a truck I did not change in any way, shape, or form should not have changed AT ALL!!! The truck is the same: same...

GEICO / Cancelled my policy without providing notice

Sandon Davila on Jul 27, 2016
I received a letter from the Maryland MVA indicating my registration has been suspended due to no insurance coverage. I called Geico and was told that my policy had been cancelled because I didn't send them proof that I was no longer driving for Uber. What????? Geico is claiming that they...

GEICO - Georgia, Atlanta / Claim

LLamb on Jul 26, 2016
I filed a claim on 7/18 with Geico, and on that day I made reservations for a rental car to be picked up on 7/26 and an appointment to meet with the Claims adjuster for 7/22. On 7/22 the adjuster was a no call no show. I called the 800 number and they routed me to the field adjuster. His reason...

GEICO / Insurance Company

Crystal Gordon on Jul 25, 2016
On May 2, 2016; at complete stop a GEICO insured viechical rear ended Myself and My Son Kirstin N Gordon.Kirstin Gordon was transported by Ambulance to Floyd Medical were he recieved treatment for injuries substanted form this collision. He was treated for a concussion and back. As a...

GEICO - Pennsylvania, Farmington / roadside assistance geico

Geico customer no more on Jul 1, 2016
To pissed off to go into great story about how shitty this insurance company is all I can say is I pulled of side of road so my son could pee and my truck got stuck in some mud so I called there roadside assistance that I pay extra money every month to have. I have never used any of Gieco...

GEICO / Repairs on the car

David An on Jul 1, 2016
Hi We have a claim that requires body shop working on the car. Geico Agent told us we can take the car to any body shop, so we did. The body shop doesn't want to complete the job, they gave us two false date to complete the job and twice we had to go back home without the car. We called Geico...

GEICO - North Carolina, Charlotte / Auto Insurance

cammons on Jun 20, 2016
GEICO is the most deceitful company I have ever had the displeasure of working with. I was misled from the beginning, starting with my quote that I received from Amber Broome of the South Blvd GEICO office in Charlotte, NC (abroome@geico.com, 704-523-AUTO) as well as the agency owner of...

GEICO - Indiana, Indianapolis / Insurance policy auto debit and renewal

KendraAkinjo on Jun 1, 2016
Happy belated Memorial Day. My Memorial day was enjoyable but not the happy adventure I had planned for my family. I had imagined going to Indiana Dunes historic state Park with my daughters. During the drive I had imagined teaching them about the honorable women and men that gave...

GEICO - Michigan, Macomb / Car Insurance

Amber Marie on May 20, 2016
This is a lengthy, but yet huge issue and awful customer service on Geico's part! In November 2016 my fiance noticed his car insurance seemed to be higher than normal and called on it. Mind you nothing has changed, he is the only driver. When he called he was told "back in May 2015 you...

GEICO / Their policy

Chinaski on May 13, 2016
I was hit (rammed) by a Geico insured drive and I believe that she and her mother are Geico employees. The driver did not brake or swerve. I was turning into a busy intersection at 5:00 p.m. and she ran the red light and hit my car knocking it 180% onto the curb and deploying my side and...

GEICO - Maryland, Chevy Chase / Claims

Jeffrey Valfer on May 10, 2016
I switched to Geico on April 18th from Liberty Mutual for car insurance. I had two vehicles a 2015 Ford Fusion and 2011 Chrysler 200. With any vehicles you need to have photo inspection done to have collision coverage on vehicle. I got photo inspection done on Ford Fusion, but was going to...

GEICO - Virginia, Fredericksburg / Claims

jaybrando on May 10, 2016
On April 19, 2016 My vehicle was vandalized in the middle of the night my fiancé noticed the damage the next morning and immediately contacted the state police in return I followed up by contacting Geico and submitting a claim to get the repairs done the following day we had a claims adjuster...

GEICO / Claims trouble

all0487 on Apr 18, 2016
I was hit by another Driver with Geico, 100% his fault he did not deny it. He gave us his insurance and never made a claim, i did. Then I tried to get in contact with Melanie my adjuster as far as a rental and ended up with absolutely no response, so i called and called till FINALLY the...

GEICO - Virginia, Newport News / Insurance claim

Sabrina26 on Apr 13, 2016
I was involved in a accident with one of GEICO drivers The driver admitted to me and the police he was 100% at fault . the driver never called the accident in I did the night of geico never contacted me I contacted them today and they said they tried several times to contact him in haven't...

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