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GEICO Customer Care Service

GEICO

5260 Western Avenue
Chevy Chase
Maryland
United States - 20815

Customer Support Phone Numbers

Phone:
+1 800 861 8380 18 10
+1 800 841 3000 2 3
Mailing address:
One GEICO Plaza,
Washington, D.C. 20076
 
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GEICO Complaints & Reviews

GEICO - North Carolina, Hendersonville / Auto Insurance

Jm
JM Novak on Aug 29, 2016
My Truck was stolen and I reported to the Sheriff. The Sheriff changed the claim to unauthorized use. Geico will not cover me until truck is found. It has been missing 30 days and i am told i will not be covered. Why am I am paying for insurance.

GEICO - Texas, Dallas / Auto insurance

Sh
Shasta P on Aug 22, 2016
This company has the worst service for its customers and is completely inconsiderate. I've had an auto policy since 2013 with Geico while living in the state of Arizona. Geico drafted every payment in the amount of $84.00 directly from my account every month for three years. My job...

GEICO - California, San Diego / Price increase for no reason

Jo
JoniGH on Jul 28, 2016
I am furious with Geico right now! I called to switch out 2 of my cars. I expected the rates for those to go up a bit because they are newer cars. However, the price for a truck I did not change in any way, shape, or form should not have changed AT ALL!!! The truck is the same: same...

GEICO / Cancelled my policy without providing notice

Sa
Sandon Davila on Jul 27, 2016
I received a letter from the Maryland MVA indicating my registration has been suspended due to no insurance coverage. I called Geico and was told that my policy had been cancelled because I didn't send them proof that I was no longer driving for Uber. What????? Geico is claiming that they...

GEICO - Georgia, Atlanta / Claim

Ll
LLamb on Jul 26, 2016
I filed a claim on 7/18 with Geico, and on that day I made reservations for a rental car to be picked up on 7/26 and an appointment to meet with the Claims adjuster for 7/22. On 7/22 the adjuster was a no call no show. I called the 800 number and they routed me to the field adjuster. His reason...

GEICO / Insurance Company

Cr
Crystal Gordon on Jul 25, 2016
On May 2, 2016; at complete stop a GEICO insured viechical rear ended Myself and My Son Kirstin N Gordon.Kirstin Gordon was transported by Ambulance to Floyd Medical were he recieved treatment for injuries substanted form this collision. He was treated for a concussion and back. As a...

GEICO - Pennsylvania, Farmington / Roadside assistance gieco

Ge
Geico customer no more on Jul 1, 2016
To pissed off to go into great story about how shitty this insurance company is all I can say is I pulled of side of road so my son could pee and my truck got stuck in some mud so I called there roadside assistance that I pay extra money every month to have. I have never used any of Gieco...

GEICO / Repairs on the car

Da
David An on Jul 1, 2016
Hi We have a claim that requires body shop working on the car. Geico Agent told us we can take the car to any body shop, so we did. The body shop doesn't want to complete the job, they gave us two false date to complete the job and twice we had to go back home without the car. We called Geico...

GEICO - North Carolina, Charlotte / Auto Insurance

Ca
cammons on Jun 20, 2016
GEICO is the most deceitful company I have ever had the displeasure of working with. I was misled from the beginning, starting with my quote that I received from Amber Broome of the South Blvd GEICO office in Charlotte, NC (abroome@geico.com, 704-523-AUTO) as well as the agency owner of...

GEICO - Indiana, Indianapolis / Insurance policy auto debit and renewal

Ke
KendraAkinjo on Jun 1, 2016
Happy belated Memorial Day. My Memorial day was enjoyable but not the happy adventure I had planned for my family. I had imagined going to Indiana Dunes historic state Park with my daughters. During the drive I had imagined teaching them about the honorable women and men that gave...

GEICO - Michigan, Macomb / Car Insurance

Am
Amber Marie on May 20, 2016
This is a lengthy, but yet huge issue and awful customer service on Geico's part! In November 2016 my fiance noticed his car insurance seemed to be higher than normal and called on it. Mind you nothing has changed, he is the only driver. When he called he was told "back in May 2015 you...

GEICO / Their policy

Ch
Chinaski on May 13, 2016
I was hit (rammed) by a Geico insured drive and I believe that she and her mother are Geico employees. The driver did not brake or swerve. I was turning into a busy intersection at 5:00 p.m. and she ran the red light and hit my car knocking it 180% onto the curb and deploying my side and...

GEICO - Maryland, Chevy Chase / Claims

Je
Jeffrey Valfer on May 10, 2016
I switched to Geico on April 18th from Liberty Mutual for car insurance. I had two vehicles a 2015 Ford Fusion and 2011 Chrysler 200. With any vehicles you need to have photo inspection done to have collision coverage on vehicle. I got photo inspection done on Ford Fusion, but was going to...

GEICO - Virginia, Fredericksburg / Claims

Ja
jaybrando on May 10, 2016
On April 19, 2016 My vehicle was vandalized in the middle of the night my fiancé noticed the damage the next morning and immediately contacted the state police in return I followed up by contacting Geico and submitting a claim to get the repairs done the following day we had a claims adjuster...

GEICO / Claims trouble

Al
all0487 on Apr 18, 2016
I was hit by another Driver with Geico, 100% his fault he did not deny it. He gave us his insurance and never made a claim, i did. Then I tried to get in contact with Melanie my adjuster as far as a rental and ended up with absolutely no response, so i called and called till FINALLY the...

GEICO - Virginia, Newport News / Insurance claim

Sa
Sabrina26 on Apr 13, 2016
I was involved in a accident with one of GEICO drivers The driver admitted to me and the police he was 100% at fault . the driver never called the accident in I did the night of geico never contacted me I contacted them today and they said they tried several times to contact him in haven't...

GEICO - New Jersey, Linden / Auto accident claim

Am
Amanda5569 on Mar 24, 2016
I've had Geico for multiple years. And have not had to file until recently. My vehicle was parked out front of my home and struck by a drunk driver. For a week I repeatedly called Geico so that I can start the process of having my car repaired or totaled out and reimbursed. I spoke with...

GEICO / Tv commercial with car alarm

Re
Reviewer27841 on Feb 6, 2016
Geico needs to stop running that stupid annoying ad in the early morning hours! They should concentrate on lowering their rates for customers who don't work for the government and live in urban areas. I think Warren Buffet has enough money, so try running that annoying commercial after 7:00 am. Thank You, Edward Baldwin

GEICO - California, Glendale / Increase in insurance quote on updating name

Re
Reviewer55580 on Jan 16, 2016
I tried updating my and my husband name in geico .they had given me certain quote which I was having for 3 months I updated my incorrect name and they increased my quote saying that they do not consider my Indian driving license while creating my insurance they did consider Indian driving...

GEICO / Claims

Re
Reviewer70653 on Jan 8, 2016
Concerning Auto Claim #0508297100101012. We were in an accident, which was not my fault on Dec. 22, 2015 in route to Christmas time with Family. We were over 100 miles from home (Greenville, SC). By the time we were able to obtain a rental car, which was slim picking at this time of year...

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