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State Farm Complaints & Reviews

State Farm Insurance - Georgia, Smyrna / Unauthorized credit card charges

Kamal Teja on Aug 2, 2016
I had auto insurance with State Farm POLICY NUMBER 862 3769-F27-11, with Jared Mula @ paces ferry road atlanta, the service was not good and they had my name incorrect in the insurance, irrespective of repetitive calls and contacts, they never correct things in the policy and the price wa...

State Farm - Arizona, Phoenix / Refuse to pay!

priscillaraburn on Jul 28, 2016
Hi, My husband and i have had statefarm insurance for 20 plus years, never had to use them for anything, always paid our bill on time and never had a problem.recently i was involved in a car accident that resulted in another vehicle and my car being damaged, i called them to file claim...

State Farm - Georgia, Marietta / Car Insurance -- No Customer Loyalty

Voodoo1472 on Jun 8, 2016
I've had insurance with State Farm since the early 1980's and had a fairly clean record, especially for the last 10 or 15 years now, no major accidents and no tickets of any kind. Had home owners and vehicle coverage forever; but since I went through a separation and had to split our...

State Farm / Didn't do a good job with my son's claim

Ayesha W on Apr 30, 2016
State Farm didn't do a good job with my son's claim. He was in an accident on 2/14/2016. They took 2 and a half months close to 3 months to try to finalize it. What they did was SET ME UP! They said it didn't look like my son was at fault for the accident. And they wanted to...

State Farm / Claims department refuses to reopen claim from defective/faulty item replaced

leighgalo on Apr 27, 2016
December of 2015 My Nissan Murano car needed a transfer case replacement after a accident. To cut the story short, the claims department of State farm approved the claim. very unfamiliar with the process they said we can choose any shop to bring the car. We choose the Nissan Dealer because...

State Farm - Indiana, Bloomington / Auto Insurance

lisasmith68 on Apr 25, 2016
State Farm Agent Amanda Blackburn in Leo, Indiana was instructed to lower my collision deducible. Instead, she lowered my comprehensive deductible. When a claim on my vehicle arose later, State Farm refused to honor the lower deductible even though there is a clear digital trail showing...

State Farm / Roadside Assistance

Evelyn Berrios on Apr 7, 2016
Fri 4/1 called road side assist. Waited over 5 hours for a tow truck to arrive. Paid $165 towing bill which I could submit for reimbursement. As of 4/7, I have been passed around like a hot potato. Apparently, there is no reimbursement recourse when I "chose" to go further than the nearest...

State Farm - Louisiana, Lake Charles / Deanne-employee for this office

Parisc on Apr 3, 2016
I am a lender for a local bank in The Lake Charles, LA area and I spoke with Deanne at Jim Mitchell's office for a State Farm last week. When she answered the phone I told her my name, she said "uh huh" I said you don't seem too happy to hear from me, she said, "what...

State Farm - Indiana, Indianapolis / Insurance claim on a 5th wheel.

Haleman on Feb 7, 2016
Our 5th wheel was caught in a flash flood. We filed a claim with State Farm. The comp they used was not for the same RV, they also did not add that it was a high profile RV with over $4, 000 in options. State Farm used Auto Source located in an other state who said they couldn't find any...

State Farm Insurance - Colorado, Littleton / Home Insurance

Reviewer58091 on Feb 3, 2016
This past September I had hail damage to my home and I filed a claim. State Farm's handling of the incident has me wishing that I had never filed the claim. So far I have received 4 different checks. 3 of the checks were made out to me, my wife and the mortgage company. We had to endorse...

State Farm Insurance - Alabama, Birmingham / Agent with a cavalier behavior

jackson.lanny on Jan 19, 2016
State farm Insurance Complaint Board To whom it may concern My name is Lanny E. Jackson I am launching a complaint against Tamika McLauren one of State Farms agent; who has displayed a unprofessionalism attitude at its worst; I am a Co-signer of a 2012 Honda Civic alone with a Torrie...

State Farm - Tennessee, Clarksville / Auto Insurance

Reviewer56784 on Jan 14, 2016
I had state farm since Janurary 2015, & from the beginning i knew this was a mistake. I was advised i would have $2, 000 in medical coverage as well as 25/50 & roadside, i paid $304.86 every month for BASIC LIMITED coverage. Every month, I paid through a credit card over the phone to a...

State Farm - Arizona, Phoenix / Denies an accident occured

feeneyjj on Dec 28, 2015
On December 8, 2015, I had just installed my DC license plates on my brand new 2015 GMC Sierra Denali pickup, parked in front of my home, and was finishing placement of the inspection sticker when I noticed someone trying to pull out from behind my truck. I went to the rear of the truck to...

State Farm - Texas, Lubbock / Auto Policy Transfer

Reviewer57798 on Nov 27, 2015
I relocated to Lubbock, Texas in the May of 2015, to begin graduate school. Once my financial aid dispersed, I was financially able to transfer my auto insurance policy from Florida (the rates in TX are higher). Once the Texas policy was written however, it did not cancel my policy in...

State Farm Insurance - Maine, Portland / Refusing To Pay For Damages

Jasmine55 on Nov 25, 2015
On the afternoon of Oct 7, 2015, a State Farm policy holder entered into his parked vehicle, started his engine, and proceeded to pull out without looking. He hit my daughter's vehicle causing $1, 180.00 in damage. At the accident scene, State Farm's policy holder told the police...

State Farm - Illinois, Ottawa / Coverage

Reviewer84609 on Nov 18, 2015
I have been a customer of State Farm for 20+ years. I have to say that my agent has been great, and no complaints about him and his office. My husband and I own five cars (we have 3 teenagers), a boat and also home owners insurance and a life insurance policy. In the last few years, we...

State Farm Insurance - Illinois, Bloomington / Renters Insurance

Reviewer62467 on Nov 9, 2015
A bag loss/theft claim under Renters Insurance has not been resolved for months and the investigator has made an inappropriate request. My daughter filed a claim for a bag loss/theft at the airport in August 27, 2015. The claim was immediately assigned to an investigator who has a history...

State Farm - New York, Highland Mills / My State Farm Agent LIED

Reviewer10119 on Sep 5, 2015
I switched from my former company because the State Farm Agent lied to me. Had he told me the truth I would have stayed with my old company. But he assured me that THEIR practice will not be raising their rates every year. Well they do. So I called the agent and told him he is a lying SOB...

State Farm Insurance / There are sad and filled with woe

Reviewer74249 on Aug 30, 2015
State farm is sad and filled with woe Edward rust is no longer ceo He had knowledge, but wasn’t in the know The board said it was time for him to go All american girl starred margaret cho The miami heat coach is nicknamed spo I hate to paddle but don’t like to row Edward rust is no longer...

State Farm Villa Rica Ga - Georgia, Temple / Claim handling and poor representation

Jennifer Brewer on Aug 28, 2015
I was in a car accident on August 8th, 2015. The incident occurred due to a commercial truck being parked in a residential area blocking over half of the road way forcing drivers to drive up and down the wrong side of the road to enter and exit the cul de sac as well as making it...

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