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Gate 1 Travel Logo

Gate 1 Travel

455 Maryland Dr, Fort Washington, PA 19034, United States
United States
Customer Care
Phone:800-682-3333 or (215) 572-7676
 
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Gate 1 Travel Complaints & Reviews

Gate 1 Travel - Cheated by Gate 1 Travel

Posted: 2014-10-30 by    Angry Gate 1 Customer
Complaint Rating:  100 % with 2 votes
We booked our 9 day Classic Ecuador and Amazon Adventure back in June 2014 for our Jan 20, 2015 departure. This is our first tour with Gate 1 Travel and we were looking forward to it. Suddenly we got an email yesterday (Oct 29, 2014) informing us that our tour flight schedule has been changed....
Complaint comments Comments Complaint country United States Complaint category Travel Agencies

Gate 1 Travel - Pennsylvania, Fort Washington - Cancelled trip

Posted: 2014-06-24 by    Lance R. Toepper
Complaint Rating:  100 % with 6 votes
Yesterday my wife and I received the following message from GATE 1 TRAVEL. The message basically says to its customers, oops we can't honor our commitment to you despite you paying for all your travel arrangements in full well over sixty days ago. When I talked on the telephone with GATE...
Complaint comments Comments Complaint country United States, Pennsylvania, Fort Washington Complaint category Travel Agencies

Gate 1 Travel - Texas - Travel

Posted: 2013-04-17 by    Gate1Mistake
Complaint Rating:  100 % with 30 votes
To Whom It May Concern:

We have just returned from our six day Paris tour. Anjanet and I have serious concerns about our vacation.

Our vacation began with a slight delay at the airport due to someone having left an unattended bag in the airport. We were not allowed...
Complaint comments Comments Complaint country United States, Texas Complaint category Travel & Vacations

Gate 1 Travel - Peru tour

Posted: 2012-01-22 by    AKM7
Complaint Rating:  80 % with 15 votes
I recently did a Peru tour with Gate 1 and I enjoyed Peru despite them and I will not be using Gate 1 again.
Where to start?
The booking process went okay, but when it came to receiving the travel documents, it was ridiculous. First, they charged to have travel documents delivered...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Gate 1 Travel - Scam: Liars, unreliable, DO NOT USE THEM

Posted: 2011-06-25 by    Eurogirl
Complaint Rating:  94 % with 18 votes
We booked our wedding anniversary celebration trip to Switzerland with Gate 1 Travel, through Virgin Vacations. Believe Virgin is the broker and Gate 1 is a supplier to Virgin Vacations. Our flights from PIT to NY to Zurich was re-routed due to an airline cancellation on the first leg. We contacted...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Gate 1 Travel - Update to prior Complaint

Posted: 2011-04-20 by    MJPlante
Complaint Rating:  100 % with 3 votes
Good news: I received a call from my travel agent that Gate 1 Travel has cancelled the trip to Egypt and will allow the deposits to be applied to a future vacation....
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Gate 1 Travel - Refuses Trip Rescheduling

Posted: 2011-04-19 by    MJPlante
Complaint Rating:  100 % with 6 votes
VERY DISSATIFIED with Gate1. Six members of my family booked a tour of Israel and Egypt with Gate1 before the violence broke out. The trip is scheduled to depart in only three 47f3fweeks and the political situation continues to deteriorate, but Gate1 has not cancelled the trip, nor will it allow...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Gate 1 Travel - Georgia, Atlanta - No Complaints

Posted: 2011-01-21 by    Westgalady
Complaint Rating:  92 % with 13 votes
I stumbled across this website and noticed that Gate 1 Travel was listed in the "complaints" section. I am shocked. I travel internationally on a regular basis and used a number of travel groups in the past, but I've had such good service from Gate 1, and their prices are always...
Complaint comments Comments Complaint country United States, Georgia, Atlanta Complaint category Travel Agencies

Gate 1 Travel - Airport transfer

Posted:    Abondu
Complaint Rating:  75 % with 4 votes
In June 2009 I took a Gate 1 tour of Spain & Portugal. I paid Gate 1 in advance for an airport transfer ($100) from the Madrid airport to my hotel since I was arriving a day before the tour began. The driver never showed up (was told car trouble), so I took a cab for about $40. My Gate 1 tour...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Gate 1 Travel - New York - Gate 1 Travel

Posted:    travelguru
Complaint Rating:  100 % with 20 votes
If you are thinking of booking a trip through Gate 1 Travel, please rethink. They are very quick and very nice in the beginning to take your money but do not deliver what they promise. I recently took a trip with a group of friends to Italy and we all booked our trip through Gate 1 Travel, a...
Complaint comments Comments Complaint country United States, New York Complaint category Travel Agencies

Gate 1 Travel - None

Posted:    Jim Bottoms
Complaint Rating:  92 % with 13 votes
I'm reading through the complaints against Gate 1 Travel and am stunned, because I just returned from the 10-day Discovery of Egypt (w/4 day Nile cruise) and had a spectatular time, with only one complaint in our group of c. 35 people. That concerned the stop at an alabaster shop in Luxor,...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Gate 1 Travel - tour guide was very rude

Posted:    N/A
Complaint Rating:  75 % with 12 votes
Went on a tour of Jordan and Egypt two weeks ago. Jordan was great, our tour guide there was so informative and friendly and always welcomed questions from us. Our Egypt guide on the other-hand(Ameen) was very rude from the start. Instead of taking control of his group when he wanted to talk...
Complaint comments Comments Complaint country Egypt Complaint category Travel Agencies

Gate 1 Travel - California, Los Angeles - MSC Musica Cruise Ships

Posted:    Mary McGrath
Complaint Rating:  95 % with 19 votes
As a travel writer, I have had the pleasure of visiting many international destinations. My last trip to Europe was a real eye-opener though. If you are traveling to Europe, I would strongly advise against using any outfit that utilizes MSC Musica cruise ships. We traveled through Gate 1 Travel,...
Complaint comments Comments Complaint country United States, California, Los Angeles Complaint category Travel & Vacations

Gate 1 Travel - Awful experience

Posted:    Valerie
Complaint Rating:  73 % with 41 votes
I wanted to give my wife a surprise birthday gift---a trip to Buenos Aires. I booked with gate1 two months earlier, paid for the trip and they told me that I was locked at that price. The day of my wife's surprise party she was happy when I gave her the news that we were going to Buenos...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Gate 1 Travel - Misreprentation

Posted:    zoosks26
Complaint Rating:  100 % with 27 votes
NEVER USE GATE 1 TRAVEL!!!

We were interested in the "independent" travel package for Costa Rica which included the aifare, transfers, hotel & rental car because we thought it was a good deal for less than $1000/per person. We weren't sure if it was sold out or...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Gate 1 Travel - They provided a "budget" tour at a "deluxe" price

Posted:    Valerie
Complaint Rating:  87 % with 23 votes
This describes my evaluation of Gate1's "11 Day Athenian with 3-Day Cruise" package in June 2008. Gate1"s contract hotels are not anywhere close to 5 or 4 stars, as advertised. The best, the Royal Olympic in Athens, which is billed as 5 stars, had a single restaurant, not...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

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