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Red Roof Inn
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Red Roof Inn Reviews 513

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3:42 pm EDT
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Red Roof Inn Warning and caution

Warning and caution to ohio travelers human trafficking, lost or stolen property and redi points mia!

Certainly! Here's a review for *red roof inn* that captures your concerns: — # *review of red roof inn: a thrilling stay*

# ⭐⭐

*title: "where privacy meets espionage"* — *pros:*

- *privacy violation*: red roof inn takes privacy seriously. So seriously, in fact, that they've turned it into an extreme sport. Forget "do not disturb" signs; here, it's "do not even think about disturbing."

- *human rights*: if you've ever wondered what it's like to live in a surveillance state, look no further. Red roof inn provides a front-row seat to the 24/7 reality show called "your every move."

- *human trafficking*: who needs netflix when you can witness potential human trafficking right from your window? It's like "taken" but with less liam neeson and more questionable characters.

- *lost or stolen property*: red roof inn's motto: "finders keepers, losers weepers." leave your belongings unattended, and they magically disappear. It's like a real-life game of hide-and-seek, where your stuff is always "it."

- *redi points mia*: the elusive redi points — like unicorns, bigfoot, and honest politicians — exist only in legends. Collect them, and you'll unlock the secret level of frustration.

*cons:*

- *room service*: expect a knock on your door at 3 am. It's not room service; it's the hotel's resident conspiracy theorist, here to discuss chemtrails and lizard people.

- *wi-fi*: the wi-fi password? Classified. Connecting feels like hacking into the pentagon. If you succeed, congratulations — you're now on a watchlist.

- *bed bugs*: red roof inn's unofficial mascot. They're not just bugs; they're covert agents sent to test your resilience. Good luck sleeping tight.

- *lobby art*: the paintings in the lobby? Definitely coded messages. Decipher them, and you'll uncover the truth about area 51.

*overall verdict:*

- red roof inn: where every stay is an adrenaline-fueled adventure. If you survive, you'll have stories to tell — assuming your phone hasn't been bugged. — *disclaimer: this review is purely fictional. Red roof inn, please don't send agents to my location.*

Recommendation: STAY SOMEWHERE ELSE!!!!

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Red Roof Inn Red Roof Nightmare

I made a reservation on line requesting a non smoking room for 1 adult and 1 child. I checked in the Abington VA site at 3 p.m. on 10/13/23 and found I was to be in a smoking room but I could and did pay an additional $26 to be in a nonsmoking room and left and returned at midnight to go to my room. During which time I experienced some car trouble and reported that I couldn't stay for the 2nd night. I was told that there could not be a refund because it was paid through a 3rd party. When we went to the room I found several unpleasant sites. The microwave was so dirty I refused to use it.. Everything from the top blanket, sheets, pillowcases mattresses had hair, urine, food and tears on both beds. The bathroom door scrapped the ceiling and was hard to open or close. The bathtub was dirty and it had black mold at the bottom where the floor was. As I looked through the bedding I took it off the beds and placed them in a corner. The floors looked like it had never been mopped. We slept in our sleeping bags without pillows. I came back to the room at midnight and left 4 hours later. Those 4 hours cost me $233 and if you think I'm writing this to get a refund you should see the 30 pictures I took. What now?

Recommendation: Clean the place up. Don't put the dirty linens back on the beds. If a piece is worn or stained replace it.

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Red Roof Inn Worst Customer Service and Accommodation

On May 9th 2023, I booked 3 Rooms at Red Roof Inn Willowbrook, IL. for October 5th,6th& 7th, with confirmation numbers.

15 minutes before check-in, I received emails cancelling 2 of the rooms. We had traveled over 500 miles for a wedding. Left stranded 2 hours before a wedding that we were then late for...All Red Roof can say is they are terribly sorry but nothing they can do...they broke the contract... Do not under any circumstances reserve at Red Roof Inn

Recommendation: Book anywhere but Red Roof Inn

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  1. Pros
    1. Affordable room rates
    2. Pet-friendly policies
    3. Nationwide locations
    4. Free Wi-Fi access
    5. RediRewards loyalty program
  1. Cons
    1. Limited Amenities Compared to Rivals
    2. Inconsistent Quality Across Locations
    3. Fewer Loyalty Rewards than Competitors
    4. Not All Locations Pet-Friendly
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Red Roof Inn Disappointing Stay at Red Roof Inn: Poor Customer Service and Unpleasant Experience

I recently stayed at the Red Roof Inn for a long weekend, arriving on Friday and checking out on Monday. Unfortunately, my experience was not a positive one. Upon entering my room, I noticed that the bottom of the door was broken, leaving a gap that could potentially allow bugs or other unwanted guests to enter. I quickly placed a towel down to prevent any such occurrences, but this was not an ideal situation.

Things only got worse from there. On Sunday night, I had to be up early for work the next morning, so I was hoping for a peaceful night's sleep. However, around 11pm, I was awoken by a great deal of noise coming from the room above mine. It sounded like a group of young people were having a party, complete with loud music and the unmistakable scent of marijuana. I tried calling the front desk several times, but no one answered. I even sent a message through Facebook, but received no response.

Feeling frustrated and unable to sleep, I eventually decided to go upstairs and investigate. When I opened my door, the noise was even louder, and I could clearly see that the party was taking place in the room directly above mine. I continued to call the front desk, but still received no answer.

The next morning, I decided to file a complaint with the Better Business Bureau. When I spoke to management about the situation, they tried to tell me that the employee on duty had been dealing with the problem and was unable to answer the phone. However, I find this hard to believe, as I did not see or hear any employees during the entire ordeal.

To make matters worse, the comforter on my bed was in terrible condition, with holes and stains. I was extremely disappointed with my stay at the Red Roof Inn, and would have appreciated a refund or some other form of compensation. Instead, management seemed more interested in making excuses and justifying their poor service.

Overall, I would not recommend this hotel to anyone. The lack of cleanliness and poor customer service make for an unpleasant experience. I even have a video of the noise and commotion to prove my point. Save yourself the trouble and find a different place to stay.

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Red Roof Inn Mixed Experience at Red Roof Inn Council Bluffs: Affordable and Pet-Friendly, but Smoke and Odor Issues and Unhelpful Staff

I've stayed at the Council Bluffs location of Red Roof Inn a few times now, and I have to say, I'm pretty impressed with the place. The rooms are really affordable, which is great for someone like me who's always on a budget. And they're always clean, too, which is a big plus in my book.

One thing I really appreciate about Red Roof Inn is that they're pet-friendly. I love being able to bring my furry friend along with me on my travels, and it's always a lot of fun to see all the other pets that are staying there, too.

That being said, I did notice something a little concerning during my second stay at the hotel. Even though I was on a no smoking floor, there was a lot of pot and cigarette smoke in the air. And there was this really strong odor that I couldn't quite place at first. But then I realized it was some kind of product that was being used to cover up the smell of the pot smoke.

Now, I'm not one to get all up in arms about stuff like this. But I did have some concerns about the safety of the product that was being used. I had printed out some documents that showed it could be harmful to animals and children, and even cause miscarriages in pregnant women. I wanted to make sure that everyone was aware of the potential risks.

Unfortunately, when I brought this up to some of the employees, they didn't seem to take me seriously. They thought I was being ridiculous and grumpy, and they didn't even bother to read the papers I had printed out. Some of them even got defensive and angry with me, which only made the problem worse.

I decided to give the hotel another chance on a later trip, but unfortunately, I had the same issues. I felt really unwelcome there, and the smoke and odor were just as bad as before. And to make matters worse, I even found some strange things on my surveillance equipment in my room, even though I had put up a "do not disturb" sign on my door.

All in all, I would say that Red Roof Inn is a decent place to stay if you don't have any pets, heart or asthma conditions, or aren't pregnant. But if you do, you might want to think twice before booking a room here. And if you do have any concerns or issues during your stay, don't expect the staff to be very helpful or accommodating.

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Red Roof Inn Horrible Experience at Red Roof in Macon, Georgia - Stay Away!

I recently traveled from NJ to Macon Georgia and decided to book a stay at the Red Roof located at 2620 Riverside Dr Macon Georgia. When I arrived, it was only 2:15 pm and I asked the manager woman at the front desk if I could check in early. Unfortunately, she informed me that I was not allowed to check in before 3:00 pm. I was a bit disappointed but understood the rules. However, things quickly took a turn for the worse.

I asked if they could refund my money and the manager woman became very hostile. She told me that they were not going to refund my money and then called an African American man to intimidate me. I was shocked and felt very uncomfortable. From the moment I arrived, I noticed that things did not look right with this place. The workers hanging around the building reminded me of low-income public housing. It was not a good first impression.

As I was leaving, I saw a woman talking to her John and she appeared to be all skittish from drugs. I asked to speak to someone higher up and the manager informed me that he was on vacation out of the country. I asked for his contact information so I could request a refund, and she gave me Mr. Patel's business card. I left a review and sent an email, and Mr. Zoatel apologized and assured me he would work on getting to the bottom of this and welcomed me back to stay at this dive of a hotel. However, he never addressed my refund concern.

I did not stay at this hotel. I was driving a $30,000.00 truck with a trailer and felt threatened to leave my vehicle in a lot overnight at this dump. Please do yourself a BIG Dold and stay far, far away from this place. It is not worth the risk or the hassle.

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Red Roof Inn Complaints 507

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Recently I booked a room at your hotel on West Broad St, Richmond, Va. for my son. I have done this twice in the past month, once for a week once 2 days. He got there 15 minutes early before check in, so he sat on the couch. The security guard told him he couldn't sit there, for! 5 minutes! and he was not nice about it. My son stood up, walked outside and...

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I made reservation on November 13, 2023 with Red Roof Inn Columbia mo. (Texas Avenue) I called three days before check-in to confirm reservations. I did not get a reservation confirmation number. Upon check in May 10th, 2024 and I was told the server was down and that we could not check-in. They gave us a number to call [protected]. I called the number...

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Red Roof Inn Front desk - #00094

Front desk complaint:

1. Cleanliness (animals - ticks, spiders, eggs and larvae, blood stains, fecal matter in the bathroom walls, mucus in the walls, etc) - shawn & mike.

2. Customer service (no diversity and respect for women)

no blankets or towels during winter stay, i asked and they were denied - mike.

3. Safety for a traveling business-woman age 46 (door open while undreesing to take a shower) (owner and brother entered room while guest was buying tampons across the street at shell gas station) westlake location - james and mike. Ptsd from rape at another hotel triggered!

4. Drugs and prostitution - cle airport middleburg heights.

5. Suspect human trafic from cle to emirates - dubai or india by plane or boat.

6. Amazon packages stolen with clothes and food

7. 14,000,262 points missing from long stay in middleburg heights.

Janira ramos pares

former nasa civil servant

[protected]

nasa ksc and grc

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Is Red Roof Inn Legit?

Red Roof Inn earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Red Roof Inn to be a trustworthy company. Although there's a 5% resolution rate for customer complaints, which deserves attention, Red Roof Inn is known for their high standards and safety. If you're thinking about dealing with Red Roof Inn, it's wise to check how they handle complaints.

We found clear and detailed contact information for Red Roof Inn. The company provides a physical address, 6 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Redroof.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Red Roof Inn and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Red Roof Inn has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 5% of 507 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the redroof.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We conducted a search on social media and found several negative reviews related to Red Roof Inn. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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I checked into Hometowne Studios Rancho Cordova Ca on March 30 2022 using a Mastercard to pay for the room deposit. I checked out on August 22 2023. During my 18 month stay the credit card I used had been lost and replaced with a new card. I forgot to inform the hotel of the card number before I checked out. Once I informed the front desk of problem, I wa...

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Hello! My name is Andres Batton and I visiting Miami for a needed medical procedure. I secured my reservation at the due to its distance from the airport. However, upon approaching the counter, employee named Michelle instantly greeted me with disdain. I provided her with my reservation, and she help proceed to pretend that she couldn't find it. She then...

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Red Roof Inn Broken Toilet

Was sitting on the toilet, as I was getting up, the toilet shifted sideways, knocking me into the side of the bathtub and landing on top of me. I promptly reported the situation to the desk clerk who was dismayed and refunded my damage deposit. Tried several times to phone the general manager with no response. Was charged $250 for damages for which I was not responsible. Have emailed him but am getting no resolution. Disgusting.

Claimed loss: $350.00 for room refund for the night plus the charge of $250.00

Desired outcome: Restitution

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2:16 pm EST
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Recently, I have stayed in many Red Roof Inns and have had some good experiences, some so-so experiences, and some bad experiences but none so bad as my most recent and I, for the first time, am requesting a refund. I can put up with a lot and have a pretty good understanding and threshold, but the experience at this hotel far surpassed that threshold. It...

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Booked a room (Room 130) at the Red Roof Inn in Lumberton, NC for one night November 28th-29th, 2023. It was infested with cockroaches (as the night progressed they started dropping from the ceiling and scurrying across the floors in the main bedroom as well as in the bathroom), there were crusty boogers on the wall around the toilet paper dispenser, and...

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8:21 pm EST
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Red Roof Inn Poor service

Good evening I stayed at Red Roof which is located in Delaware on Dupont. First, when I got to the room the bed wasn't made up I was tired I made it up myself and went to bed and I took the pillowcase off. The washcloth was dirty and the bath towel was so unkempt. Room service came and he could speak English so the communication. Was off. I left and went on the road. When I returned to the hotel the sheet was on the fridge I took it the front desk and showed them she apologized and gave me a new sheet that was also dirty. I asked her what about the pillow cover and she said that they don't have it and I have to sleep on it like that. I asked her if there was any compensation and she said no. That was the worst experience ever.

Desired outcome: I would like a refund

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9:29 am EST
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I booked a trip on your site and I choose one of your deals where you pick the hotel for me with a brand name. Well we had a brand name but not a brand experience. My covers was dirty and bed was even worse. We had roaches everywhere and the hotel had mole. We also went out for Thanksgiving came back and key not working. And we stayed 2 nights and the first...

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My daughter and I reserved a room here on 11/10/23. When we checked in there was only one person working the lobby. I guess they were under staffed which is understandable. Our room was a Non-Smoking King size room. When we opened the door to go in there was no air flow and it smelled really bad. We go in and as soon as we step over the threshold there were...

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Complaint #[protected] Confirmation #[protected] I've scoured your site for what your "no show" policy is. I cannot for the life of me find it anywhere, so it's no good stating your no show policy in your booking emails if no one can find what it is so not sure how they expected me to know (even though my booking should not have been cancelled). Of note - per...

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Thursday oct.26 we got a room atred roof enterta district in arlington tx. We got the jacuzzi room well the jacuzzi wasn't holding water. We went to office 3 times to let him no its not holding water even made a video to show him there is no swit h or plug to hold the water in. Apparently he couldn't get the maintenance man or a plug for hot tub. The hot...

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My wife and I stayed at Red Roof Plus on 10/18/2023 and the the exterior, lobby, and elevator were in a rather unkempt state. I thought Red Roof Plus was supposed to be an upgrade to Red Roof Inn and if this is the case, I would hate to see what a regular Red Roof Inn would look like. I had driven to the hotel, arriving at around 3:30 pm to collect my wife...

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11:31 am EDT
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i’m currently in the process of transitioning from one home to another and at that time and this time that i’m sending this message had no where to stay a agency paid for me and my daughter to stay there for two weeks and was denied service and tricked into giving my id cause the staff said they wanted to check and see was my room ready but took my id and...

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We arrived and had to pay $250+ tax to stay in a room that had mega amount of stains on the sheets and comforter, the toilet ran throughout the night, the toilet wasn't even bolted to floor, the iron board look like someone spilled milk all over it or had a good time on it, there was so much black mold around the shower area that were showered in shoes, the...

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Hello my my name is Eric Johann and I was supposed to be staying in Union City California I booked a room on a third party on website Priceline my stay was for 10-21-23 and I booked the wrong hotel for the Roof Inn in Hayward CA so I called Priceline they said they were calling contact the property so they did and the front desk said we are not going to...

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we stayed on 10/17/23 in wyethville room 120 1. the receptionist was scared of dogs 2. there were bed bugs in chair in room we found dead bed bugs upon getting home in our clothes and on us in shower ( i carry bed bug spray and sprayed everything we owned with it. 3. the mattress pad ( not even a zippered mattress cover) was for a full size bed on a...

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Booked through booking.com Wed Oct 11 to Sun Oct 15. I was delayed and could not arrive until Thurs Oct 12, so through the booking.com site used the "Contact the property" and emailed the hotel to advise them that I was going to arrive the Thurs instead, was happy to pay for the room for the Wed and did still want the room Thurs to Sun. I arrive on Thur...

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my husband and I went on to expedia to reserve a room from oct [protected]. upon arrive at 530 pm on 10/13/23. we checked in went to the room 231. about 830 pm my husband went to take a shower and discovered the floor towel which was folded on tub, was wet and opened it and it was dirty and had someone's hair on it. same as the bed sheets i went down to...

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About Red Roof Inn

Red Roof Inn is a well-known hotel chain that offers comfortable and affordable accommodations to travelers across the United States. With over 600 locations, Red Roof Inn has become a popular choice for both business and leisure travelers who are looking for a reliable and convenient place to stay.

One of the key features of Red Roof Inn is its commitment to providing guests with a high level of comfort and convenience. Each room is designed to be spacious and comfortable, with amenities like free Wi-Fi, flat-screen TVs, and comfortable bedding. Additionally, many locations offer complimentary breakfast, fitness centers, and other amenities to make your stay as enjoyable as possible.

Another advantage of staying at Red Roof Inn is its affordability. The hotel chain offers competitive rates that are often lower than other hotels in the same area. This makes it an ideal choice for budget-conscious travelers who are looking to save money without sacrificing comfort or convenience.

In addition to its comfortable accommodations and affordable rates, Red Roof Inn is also known for its excellent customer service. The hotel chain has a team of friendly and knowledgeable staff members who are always available to assist guests with any questions or concerns they may have. Whether you need help with directions or recommendations for local restaurants and attractions, the staff at Red Roof Inn is always happy to help.

Overall, Red Roof Inn is a great choice for travelers who are looking for a comfortable and affordable place to stay. With its spacious rooms, convenient amenities, and excellent customer service, it's no wonder that this hotel chain has become a popular choice for travelers across the country.
How to file a complaint about Red Roof Inn?

Here is a comprehensive guide on how to file a complaint or review about Red Roof Inn on ComplaintsBoard.com:

1. Log in or Create an Account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Red Roof Inn in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Red Roof Inn.
- Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Red Roof Inn on ComplaintsBoard.com.

Overview of Red Roof Inn complaint handling

Red Roof Inn reviews first appeared on Complaints Board on Mar 5, 2007. The latest review Customer service was posted on Oct 7, 2024. The latest complaint made to stay in room with broken toilet and told not to flush it! was resolved on Jul 15, 2019. Red Roof Inn has an average consumer rating of 1 stars from 513 reviews. Red Roof Inn has resolved 29 complaints.
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  1. Red Roof Inn Contacts

  2. Red Roof Inn phone numbers
    +1 (800) 733-7663
    +1 (800) 733-7663
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    English
    +1 (972) 839-8087
    +1 (972) 839-8087
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    Development Director
    +1 (412) 708-0609
    +1 (412) 708-0609
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    Development Director
    +1 (614) 224-6539
    +1 (614) 224-6539
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    Sales Assistant
    +1 (877) 733-7244
    +1 (877) 733-7244
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    Español
    +1 (877) 843-7663
    +1 (877) 843-7663
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    More phone numbers
  3. Red Roof Inn emails
  4. Red Roof Inn address
    Red Roof Guest Relations, 2071 N. Bechtle Ave. Box 226, Springfield, Kentucky, 45504, United States
  5. Red Roof Inn social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 08, 2024
Red Roof Inn Category
Red Roof Inn is ranked 63 among 518 companies in the Travel and Vacations category

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