FedEx
reviews and complaints

Federal Express driver left my package at the wrong driveway. It was a barn driveway. It was pure luck it was spotted. Otherwise it may have been sitting out there in the rain for days! This is not the first time I've had this happen. I've had Fed Ex drivers leave my packages propped up against a tree at the wrong driveway along the side of the road in winter, left on the tongue of a horse trailer outside of a barn at the wrong driveway, and alongside the road in the wet snow and salt next to my mailbox! Fed Ex makes it impossible to talk to a Fed Ex complaint department. Terrible service!

I wad behind a fed ex driver license.plate number C40875P washington state plate, reckless on us 101 north about 10 miles out of Raymond, abrupt lane changes, impeding in a.passing lane zone. Not letting faster traffic get by him in a paassong zone. Suspected distracted driving going in.and out of lanes .

Tracking number
[protected] 63
Delivered today at 9:56 am
Video attached
6549 e. Palm ln.
Scottsdale, AZ. 85257
Siobhan Shewak
Driver shuffled 1/2 way up driveway.
Dropped package onto driveway, 7 more steps to my front door.
This package was tender plants and would have been in the sun had I not seen it on driveway.
My husband likely would have driven over the package...
He could have just slowed down and tossed it onto the driveway, with where he dropped it off.
This is really a poor way to make a delivery of residential packages.

Your Fedex driver, at 11:35 a.m. on 10/20/2021, was speeding up our street (SW 71st Terrace Road) which is posted at 20 mph. He appeared to be doing around 40 mph. He passed me and went straight through the STOP sign near my home. This is a golf cart, jogging and walking community and what he was doing was detrimental to the safety of all our residents. I would request that you speak with this driver so that he is not banned from entering our community of Oak Run in Ocala, Fl.
Thank you for you time.

Regards,
Mark Chapdelaine
11100 S.W. 71st Terrace Road, Oak Run, Ocala, Fl.
[protected])

I bought a phone from the Samsung website on October 11 and I got a notification saying how I would be getting it on the 13th of October, but when the 13th passed I was told that my package was potentially being delayed. So I decided to leave it be. A few days passed and I get a new notification saying how I would be getting it on the 18th. It was still in Texas during those whole days and I was beginning to feel skeptical of it. On the 17 it finally moved from Texas to Tracy, CA. It still said that same thing that it would arrive on the 18th of October. Well, today is they 18th and nothing came in the mail at all from FedEx.

fed ex is shipping my package ordered from menards, last text stated in was in ohio 10/8, no one know where my package is today, havent recieved it, finaly talked with a fed ex agent who hung up on me. i want some answers from fed ex or they can pay me for my lost package tracking #[protected], my name is mark counts [protected], i really dont know why im having this problem, i talked with a manager at menards where i ordered from, they cant help me

[protected] online info on truck to be delivered and then no info as to where is and when delivered. Called Customer service was fed script repeatedly. Rep was rude obviously working from home laughing and screaming. Sad a company of this stature can't provide better service.

I cringe and hate when a package is being delivered by FedEx. Service seriously diminished in last 20 years.

Use this information wisely and provide when package will be delivered.

Vehicle Tag Number: North Carolina ZL4044
Vehicle Number: 442568
Time: 1:30 - 2:00 PM

The operator of this vehicle was speeding, weaving between traffic, passing vehicles on the right turning lane and on one occasion the right turn lane ended and the driver was forced to continue to drive straight ahead on the grass and dirt before he was able to cut back into the pavement.

I spotted and followed the drive from City of Sanford North Carolina on Highway 87 South through Town of Spring Lake continuing on Highway 295 South through Fayetteville/Fort Bragg, North Carolina.

The Driver was a Black Male with long Dreadlocks and the Passenger was a Hispanic or Native America Male.

I can be contacted at: [protected]
E-Mail: [protected]@yahoo.com

I had updated my delivery manager with instructions on where to deliver my package. They never come up my driveway due to it being bad. This time I made note specifically not to deliver item up my drive way, to leave it at the bottom on the porch of 1017 (which is what they always do anyways) it was a christmas gift for my son this year. They took the box up the bad driveway and left it with my son! It was his big gift and now they ruined it. Thanks alot fed ex. Whats the point of even having that option to say where to deliver if driver isnt even going to follow it. Im so upset right now. Im not made of money. I worked hard to be able to get him this as a surprise. my email on my account is [protected]@gmail.com.

Our Company Name is Trusthouse Insurance, LLC based in TN; we had a FedEx Account which was closed and some company from Garden California using our closed account number to ship their packages and FedEx mailing us an Invoice, I wrote FedEx a letter 2 times and called few times but no one took it seriously to resolve this matter. We are keep getting an Invoice and we feel like it is a harrassment for no reason.
Could not attach file, please call me to discuss further and provide email address to send all documents
Thank you
Balu Patel
[protected] Mobile

fedex has fallen to usps level ignoring the 2 main objectives on time, intact delivery. they smashed and delivered my corvette window trim in terrible shape then once it was made clear and reported you smashed the replacements to its a 100 percent complete failure of you only task you offer. i would fire all connected to the tracking and handling of the product its unacceptable and disgusting.

These people are nuts. FedEx used to be a class act but over the last year they've really been dropping the ball. They will send a notification that the package is on the truck or out for delivery, then they no-show me and give a revised date, which changes several times. You can't reach them for any information that makes sense. I have an Amway business and the products I order are for my clients as well as me, so I have to apologize to them for the incompetence of FedEx. I have filed reports about all these delivery issues with Amway and I can only hope they stop using these bozos for all time.

I was expecting a delivery and on Sept 24th, FedEx marked it as "delivered" even when it wasn't.

I reached out to them via Twitter. Initially they pushed the responsibility to USPS, but the tracking on the FedEx page itself clearly showed and specified that "delivery scheduled by FedEx Ground, not US Postal Service" and after that, it was "On FedEx vehicle for delivery"

I pointed this out to them and they reiterated that they could not open a case for it because the seller chose "the cheapest and slowest service available". SmartPost. Why lie about the delivery then? It wasn't delivered at all.

Fedex shows my package (order #[protected]) was delivered at the front door at 2:26 pm on 10/9/21, checked at 2:35 pm and there was no package there. Called Fedex (Sergio) and they said they have no way to check with the driver to see if it was delivered to the wrong address and the seller has to file a LPP complaint. I don't see why it would have been delivered to the wrong address since my address is posted on my mailbox in the front of the house. I shouldn't have to scour the neighborhood to try to locate where they may have delivered the package. This isn't the first time that this has happened with Fedex, just the first time I decided to complain about it. All I want is to get the package that I ordered. Which are medical supplies.

Date of incident: 10/8/21
Package Delivery:
Let me start by saying not all homes can be found on Google Map. Just because my house (which is new construction) doesn't show does NOT mean it is an incorrect address. The delivery driver put it in as such and your phone system is not helpful AT ALL when this happens. Every time I put in my tracker ID, it said "Your package has an incorrect address and only the shipper can change this. Good-Bye" and hangs up. I had to finally say order supplies to get in a queue to get an actual person. I said over and over "Agent" or "Customer Service" to try to get to a person! And the poor people who got my call ... I was so incredibly frustrated with your phone system that I took it out on them. NOT FAIR TO YOUR EMPLOYEES! I can only imagine how frustrated they are when they talk to someone.

I have been blocked by a FedEx driver who also tailgated me into this Hogan Chevrolet. He swore at me also. As I took these pics he said, "Why don't you f-----ing get my good side!"
He was also rude to another man who complained to him at this Hogan's Chevro let in Markham, Ontario.
This happened on Friday, October 8th.
This truck prevented any vehicles from entering or exiting the car company.

fedex claims to deliver packages but instead just drops packages at the rural USPS office. The USPS is overwhelmed with this practice because it is also being used by Amazon, and UPS to do the same. The drivers do not even try to deliver the packages.
At a minimum, this is false advertising. Fedex is not delivering my package at all. It's just using the USPS as a place for people to complain about poor service. It is now 14 days to get a small package of photo paper.

Shipped medium size box on sept 24th from FedEx office store in NH to daughter in Oregon. Advised by FedEx staff on shipping ground to confidently arrive in Oregon on Oct 1st. Package not delivered on Oct 1st. Tracking shows delays in CT facility and has "in transit" status at Chicago facility since Sept 30th. This is not "in transit" its "stuck"!
Called FedEx customer service on Oct 1st, Oct 5th and Oct 7th. Each time reps offered to initiate investigation and was told I would get call or text within 24-48 hrs ... nothing, no response. On Oct 7th I visited the Fed Ex office sore which shipped package, they tell me it's likely lost ... but no additional detail.
Where is my package? having missed a childs birthday with enclosed gifts, it adds to frustration of very poor customer service.
Tracking #[protected]

I was taking out my garbage when a fedex driver stopped, insulted my clothes for some reason, then said something else before then speeding off and laughing. I didn't have a package nor was I interacting but he stopped and insulted me. The license plate is either BB02822 or BBO2822. I don't find it acceptable from a company to allow their drivers to behave in this way. I am not usually one to be stingy about things like this but it was extremely uncalled for and childish. FedEx has lost my business.

I ordered a $500 guitar on 9/28/2021. It arrived at the local hub on 10/3, was supposed to be delivered on 10/4. It's been sitting in town at the hub since! "No scheduled delivery date at this time." They said I could go pick it up today, 10/6, after I called to make sure I could, so I drove all the way out there and they wouldn't give it to me because "it's in a trailer". The guitar is getting destroyed being in the extreme temperature changes and 95% humidity. There is no delivery date in sight, they know where it is but won't let me get it. It's just sitting there getting ruined for no reason.
Same story with everything they've sent me this year. This one is very problematic because the guitar is getting damaged by sitting there. And telling me I could come get it and then not letting me, I can't afford to waste gas like that. I'm on SSDI, severe poverty. I just used up the rest if my gas for nothing and now I'm out of money for the rest of the month.
If the guitar is already damaged then I'm gonna have to deal with return shipping and it'll be November by the time I have it.