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FedEx Customer Care Service

FedEx Corporate Services, Inc

Three Galleria Tower 13155 Noel Road, Suite 1600
Dallas
Texas
United States - 75240

Customer Support Phone Numbers

Toll-free:
1800 463 3339 0 2
 
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FedEx Complaints & Reviews

FedEx - Wisconsin, Milwaukee / Paid to deliver, But Does Not!

Fe
FedExSucs2016 on 2016-05-07
FedEx was paid to deliver overnight. That is a waste of money as it does no good if deliver attempt is made when the recipient is not in. Then FedEx comes around the same time over the next two attempts. Two days later after three attempts FedEx sends package back to sender. FedEx was paid...

FedEx / Dangerous Driving

Su
5/6/2016 in the Eastbound Lane of I-80 near the 1st Exit for Cheyenne WY a Fed Ex Semi Driver Ran my 23 year old daughter off the road into the median in her Honda CRV. With no disregard for her life. He did not stop or anything. Luckily she is alright and was able to get back onto the...

FedEx / Lost Package

Mi
Michele Cutlip on 2016-04-05
A wedding dress was lost that we purchased two years ago waiting for this wedding, I shipped it to my daughter thru a fedex office, they did not fill out the value, and the package was lost, while its 1800.00, a small amount to them, I lost the dress and all the minor things in that box...

FedEx - New York, Newburgh / Poor Delivery Service / Customer Service

Mi
Milan Mail on 2016-03-17
A door tag was left on my front door yesterday, March 16, 2016, indicating that an attempt was made to deliver a package. The door tag had the wrong date on it (2/16/16), and had no information about future delivery attempts. Today, while I was at work, the delivery person returned and...

FedEx / Poor Service with FedEx Ground

Ti
Tina Marie Charles on 2016-03-14
I took a day off work to wait for the FedEx delivery that had been scheduled for today. But no one came. And no paper was left on my door or in my mailbox saying that FedEx had attempted to make the delivery as agreed. Four calls to customer service later I learned the FedEx driver made...

FedEx - New York, Rochester / Overnight delivery

Im
imparts Online Ltd on 2016-03-02
Should change name to Fed Excuse, consistently leave shipments in Memphis for no other reason than their arrogant incompetence. This is a consistent problem of sloppy performance which leads to bad attitude with their employees who spend much of their time making excuse and listening to...

FedEx Ground - Florida, Hernando / Box

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Reviewer66730 on 2016-02-28
The driver literally threw the box at our inside garage door- my husband was in the garage in the corner in his workshop the guy didn't see him there- but the complaint it was directly in front of the open doorway that when I came out not seeing the box on floor I stepped on it...

FedEx - Tennessee, Memphis / Avoid this postal service!

Ro
Robert on 2016-02-25
My package was shipped from Canada two weeks ago and I received nothing yet. Yesterday received a message from FedEx stating that due to local weather delay they could not deliver my order on time. Absolutely ridiculous! I tracked my package and I know that it already arrived. Lazy clown...

FedEx - Tennessee, Memphis / Poor Delivery Service

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Reviewer51716 on 2016-02-11
FedEx held package for 2 days, according to the tracking info this was due to "local weather delay, delivery not attempted". Even though the weather wasn't bad enough to delay or call off local schools. The third day when they decided to brave the weather and attempt a delivery, tracking...

FedEx / Delivery complaint

Jo
Joan Gehlhausen on 2016-01-05
January 4 2016 Fed Ex box truck incorrectly delivered my package to pole barn not my house. My house sits near the pole barn. House is obviously taken care of and lived in. Car in driveway, etc. Pole barn sits off by itself, is hard to get to, grass grown up. Why driver delivered to pole...

Fed Ex Ground / I have been waiting over three weeks for a delivery

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Reviewer71124 on 2015-12-18
I have used FedEx Chat. called their 800number that I stayed on hold for 15 min, then was told that they don't know where package is...they notified USPS that the package was coming but it was never received by USPS. How in the world is a customer supposed to get a delivery that ha...

Fedex Ground Service / package delivery

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Reviewer78872 on 2015-12-18
FedEx/Kinkos member entered wrong zip code on package. Address correction was made and I was assured package would be routed via express so it would arrive next day do to FedEx mistake. Package was not delivered as FedEx promised and will now arrive 5 days from date promised. Total...

Fed Ex Home Delivery - North Carolina, New Bern / Delivery

Lo
lonewolfricky on 2015-12-15
Two large packages were delivered today left sitting in middle of the driveway near the street. There was no knock on the door or ringing of the doorbell. Just set there and the driver left. Luckily there was someone home at the time which he had no idea because no vehicles was visible due...

FedEx / Why have i been waiting 2 weeks for packages that shipped from ny to connecticut? they have been in connecticut for the past week

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Reviewer55439 on 2015-12-09
This company is horrible. I actually work in shipping and receiving and I use FedEx as little as possible - between botched shipments, lost shipments and exporting errors. I think going forward if i order online i will not use the free shipping option from vendors if deliveries will take...

FedEx / Hailey/wood river valley division

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Reviewer16505 on 2015-12-08
So my complaint may sound psychotic or paranoid, but I have noticed that most of your fedex employees decided to follow my whereabouts, or stop in front of my house to pretend they are dropping off a package but never seem to exit the truck or van. It's really quite unnerving and unbelievable but I'm certain it happens and would like it to stop.

FedEx - Maryland, Nottingham / Packaging product for shipping

Rh
Rhonda Collins Diggins on 2015-12-02
On October 26, 2015, I had the Fed Ex office at Campbell Blvd, Nottingham, MD ship my laptop for a usb port repair. However, Lenovo contacted me to let me know that when they received my laptop the screen was cracked. The screen was not cracked when I handed this laptop to Yvette H. in the...

FedEx / ATM card

Mi
Mike Abeyta on 2015-11-29
To whom it may concern; My name is Mike Abeyta I have been corresponding with Mr. Johnson Udoh from FedEx. Employee number - FedEx098763. I sent Mr. Udoh a fee payment for delivery of an ATM card. His office representative picked up the payment and now Mr. Johnson refuses to send the ATM...

FedEx / Express (no) pick up

Dr
Drew Thomas on 2015-11-25
Yesterday I called (and spoke in person to the delivery guy as well) Rangel Expresso to schedule a FEDEX pick up. No one showed up the entire day and had NO CLASS to call me and warn me that I can leave my home as they won't be picking up the envelope today. No, they kept me prisoner...

FedEx - Florida, Pensacola / Packaging Scam

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Reviewer89481 on 2015-11-20
I have received FedEx deliveries for many years at my workplace and I know how they package things. I recently brought a package to their Pensacola, Florida office with a prepaid return label. I repackaged it exactly as I received it--it was shipped to me by FedEx. And it was packaged...

FedEx / Delivery driver

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Reviewer51766 on 2015-11-20
Ordered coffee. The fedex facility in Sewickley pa received it on Friday 11/13/15. On Saturday the 14th, they say they tried to deliver and business was closed and gave a door ticket number, that we never received on returning to work on Monday. On Monday, the drivers excuse was the...

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