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FedEx Customer Care Service

FedEx Corporate Services, Inc

Three Galleria Tower 13155 Noel Road, Suite 1600
Dallas
Texas
United States - 75240

Customer Support Phone Numbers

Toll-free:
1800 463 3339 3 7
 
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FedEx Complaints & Reviews

FedEx / $60 overnight priority delivery takes 4 days. the distance is a 5 hour drive. no arrival in sight

Ch
chewy chewy on Jul 23, 2016
Paid $60 bucks for an overnight priority for my housing deposit to be sent.Now there is a good chance we won't be able to get our housing because fedex says theres a thunderstorm in Tennessee now its going to be delayed for up to 4 days. How does a summer storm last 4 days and delay an...

FedEx - Texas, Venus / Lost Package

Sa
Sabrina Jackson on Jun 27, 2016
My Fedex packages got put in local mail by mistake and mail lady picked it up and took to the post offices and said they gave it to Fedex driver back in Jan and gave they say they gave to Fedex driver that picked up there at Post Office. And at this point my package Vanished. I called post...

Fed Ex Freight / Non delivery of freight

Jo
Jon Halliday on Jun 23, 2016
6/23/2016 We are an Electric Motor Service company. We ordered a large motor about 3 weeks ago. The motor is shipped from Indianapolis; about 3-4 day delivery. We ordered it with "Lift Gate Service" something you pay extra for, with 24 hr notice. The delivery has been scheduled 3 times now...

FedEx - Louisiana, Bossier City / Package Delivery

Sa
sanerica on Jun 18, 2016
My package was due to be delivered on June 17 by 3pm. Well according to the app for tracking packages, the driver made an attempt to deliver around 7:40 pm. That's not even the issue. The issue is, this driver attempted to deliver the package at the manager's office. Why would you do that...

FedEx - Tennessee, Memphis / Poor delivery service

Ch
Cherry on Jun 1, 2016
I decided to use FedEx because they seemed quite reliable and this company is known all over the world as one of the best delivery services. I send a parcel and it was a very important one. I also paid for the insurance. The person I send it to was waiting and needed the stuff which were...

FedEx - Wisconsin, Milwaukee / Paid to deliver, But Does Not!

Fe
FedExSucs2016 on May 7, 2016
FedEx was paid to deliver overnight. That is a waste of money as it does no good if deliver attempt is made when the recipient is not in. Then FedEx comes around the same time over the next two attempts. Two days later after three attempts FedEx sends package back to sender. FedEx was paid...

FedEx / Dangerous Driving

Su
Susan Tennant-Zukauckas on May 6, 2016
5/6/2016 in the Eastbound Lane of I-80 near the 1st Exit for Cheyenne WY a Fed Ex Semi Driver Ran my 23 year old daughter off the road into the median in her Honda CRV. With no disregard for her life. He did not stop or anything. Luckily she is alright and was able to get back onto the...

FedEx / Lost Package

Mi
Michele Cutlip on Apr 5, 2016
A wedding dress was lost that we purchased two years ago waiting for this wedding, I shipped it to my daughter thru a fedex office, they did not fill out the value, and the package was lost, while its 1800.00, a small amount to them, I lost the dress and all the minor things in that box...

FedEx - New York, Newburgh / Poor Delivery Service / Customer Service

Mi
Milan Mail on Mar 17, 2016
A door tag was left on my front door yesterday, March 16, 2016, indicating that an attempt was made to deliver a package. The door tag had the wrong date on it (2/16/16), and had no information about future delivery attempts. Today, while I was at work, the delivery person returned and...

FedEx / Poor Service with FedEx Ground

Ti
Tina Marie Charles on Mar 14, 2016
I took a day off work to wait for the FedEx delivery that had been scheduled for today. But no one came. And no paper was left on my door or in my mailbox saying that FedEx had attempted to make the delivery as agreed. Four calls to customer service later I learned the FedEx driver made...

FedEx - New York, Rochester / Overnight delivery

Im
imparts Online Ltd on Mar 2, 2016
Should change name to Fed Excuse, consistently leave shipments in Memphis for no other reason than their arrogant incompetence. This is a consistent problem of sloppy performance which leads to bad attitude with their employees who spend much of their time making excuse and listening to...

FedEx Ground - Florida, Hernando / Box

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Reviewer66730 on Feb 28, 2016
The driver literally threw the box at our inside garage door- my husband was in the garage in the corner in his workshop the guy didn't see him there- but the complaint it was directly in front of the open doorway that when I came out not seeing the box on floor I stepped on it...

FedEx - Tennessee, Memphis / Avoid this postal service!

Ro
Robert on Feb 25, 2016
My package was shipped from Canada two weeks ago and I received nothing yet. Yesterday received a message from FedEx stating that due to local weather delay they could not deliver my order on time. Absolutely ridiculous! I tracked my package and I know that it already arrived. Lazy clown...

FedEx - Tennessee, Memphis / Poor Delivery Service

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Reviewer51716 on Feb 11, 2016
FedEx held package for 2 days, according to the tracking info this was due to "local weather delay, delivery not attempted". Even though the weather wasn't bad enough to delay or call off local schools. The third day when they decided to brave the weather and attempt a delivery, tracking...

FedEx / Delivery complaint

Jo
Joan Gehlhausen on Jan 5, 2016
January 4 2016 Fed Ex box truck incorrectly delivered my package to pole barn not my house. My house sits near the pole barn. House is obviously taken care of and lived in. Car in driveway, etc. Pole barn sits off by itself, is hard to get to, grass grown up. Why driver delivered to pole...

Fed Ex Ground / I have been waiting over three weeks for a delivery

Re
Reviewer71124 on Dec 18, 2015
I have used FedEx Chat. called their 800number that I stayed on hold for 15 min, then was told that they don't know where package is...they notified USPS that the package was coming but it was never received by USPS. How in the world is a customer supposed to get a delivery that ha...

Fedex Ground Service / package delivery

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Reviewer78872 on Dec 18, 2015
FedEx/Kinkos member entered wrong zip code on package. Address correction was made and I was assured package would be routed via express so it would arrive next day do to FedEx mistake. Package was not delivered as FedEx promised and will now arrive 5 days from date promised. Total...

Fed Ex Home Delivery - North Carolina, New Bern / Delivery

Lo
lonewolfricky on Dec 15, 2015
Two large packages were delivered today left sitting in middle of the driveway near the street. There was no knock on the door or ringing of the doorbell. Just set there and the driver left. Luckily there was someone home at the time which he had no idea because no vehicles was visible due...

FedEx / Why have i been waiting 2 weeks for packages that shipped from ny to connecticut? they have been in connecticut for the past week

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Reviewer55439 on Dec 9, 2015
This company is horrible. I actually work in shipping and receiving and I use FedEx as little as possible - between botched shipments, lost shipments and exporting errors. I think going forward if i order online i will not use the free shipping option from vendors if deliveries will take...

FedEx / Hailey/wood river valley division

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Reviewer16505 on Dec 8, 2015
So my complaint may sound psychotic or paranoid, but I have noticed that most of your fedex employees decided to follow my whereabouts, or stop in front of my house to pretend they are dropping off a package but never seem to exit the truck or van. It's really quite unnerving and unbelievable but I'm certain it happens and would like it to stop.

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