Menu
Facebook

Facebook review: Blocked account

L
Author of the review
12:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

hi my personal account and business account have both been blocked, i was given a warning that i had breached rules on one of my ads but the link to appeal didnt work, so i wasnt sure if i was hacked? im unaware of why i have breached rules and i cant appeal through my instagram as the person who has hacked my account has linked their instagram to my account so i cant see the problem to resolve it

the instagram account linked according to facebook is tonghaiduong9542

however my instagram is lrellis21. on this account i cannot see any violations to report it.

it will not let me log into facebook to resolve this issue so can you let me know how i can appeal/explain and be given more information on this matter please?

i have recieved no emails to warn me of this blocked account just messages on my business facebook account which is Poole's Paws Animal Assisted Interventions. my email for both my personal and business accounts is [protected]@hotmail.co.uk

I would be grateful if you can help me to resolve this issue.

many thanks

laura ellis

Desired outcome: recovered accounts and help with security to prevent it happening again

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

0 comments
Add a comment