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Enterprise Holdings Customer Care Service

Enterprise Holdings, Inc.

600 Corporate Park Dr
Saint Louis
Missouri
United States - 63105

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Enterprise Holdings Complaints & Reviews

Enterprise Holdings / Service at ohio pike location

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Troy Fultz on Jan 13, 2017
I was recently rear ended by someone in a enterprise rental car who said the brakes on the rental failed. When I went to get my rental through progressive, and arguing with your Ohio pike location, they agreed to give me the rental without a down payment because I felt nothing should come...

Enterprise Holdings / Enterprise car rental highlands ranch colorado

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JuanV on Jan 7, 2017
I needed a rental while our car is in for repairs. After waiting several hours at your Enterprise location for a rental this morning and again this afternoon, they eventually brought a dirty "luxury" Navigator rental. They enticed us to pay an additional $19 a day for extra insurance...

Enterprise Rent-a-car / Unauthorized credit card use

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Viveeshk on Dec 27, 2016
I am writing this email with utmost disappointment and concern regarding the service I received from Enterprise/Alamo Rent-a-car company. I took a rented car from this company while I was visiting Switzerland for a period of 10 days from 03/09/2016 till 13/09/2016. The car was excellent and I...

Enterprise Car Rentals / Car rental

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Don Woermke on Oct 20, 2016
Her name is Rachel, she should rent Brooms not cars...Scottsdale AZ is her home. Why she doesn't like me is a mystery, but new meaning goes to a woman's SCORN applies. I will never book with Enterprise Car Rentals in Scottsdale area again. They have lost me and my money to pay for a car...

Enterprise Rent A Car / Rental car

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tangi2008 on Oct 5, 2016
5/16/16 Rented a Chrysler 200 for a weekend trip, when we did the walk around inspection the person was more interested in the location and reason I was going then paying attention to any so called damage to the car. She asked where I was going, I told her the high school state baseball...

Enterprise Rental Car / Enterprise charged me for pre-existing damage to car

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Rhonda Ellis on Sep 4, 2016
Beware - Enterprise Rental's scam practice of charging you for pre-existing damage to the rental car. I rented a car from Enterprise Rental in Jacksonville Fl in April 2016. When I returned the car they pointed out damage to the black plastic front grill. It was so low, it was very hard to...

Enterprise Rent A Car / Bogus Hail Damage Claim

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CatDarr on Aug 9, 2016
I rented a car while my car was being repaired for a rear end collision on 4/1/2016. When I rented the car, the lady on the walk around was very specific about me only pointing out quarter size damage or larger. I kept pointing out items and she dismissed them. The whole walk around took...

Enterprise Car Sales / I am complaining about their dishonesty and taking advantage of a combat veteran and family

Mi
millerwife2013 on Jul 15, 2016
in July 2015 we went into the Enterprise car sales location in Indianapolis, Indiana. We had a 2013 Mazda 5 that my husband had bought me brand new just after we got married in July 2013. My husband is a combat wounded veteran who made so many unselfish decisions for my 3 daughters any...

Enterprise Car Rental / Car Rental

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Sue Sheppard on Jun 22, 2016
My complaint only relates to American Express's promotion of Enterprise and their car rental services. I switched my car rental from Dollar to Enterprise on a recent trip to RI to take advantage of an Amex promotion. My experience couldn't have been worse. Enterprise (North Providence, RI...

Enterprise Car Rental / Failure to return my deposit

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fran san on May 20, 2016
I rented a car in Nice, France for 1 week on April20, 2016 til April 28, 2016. Enterprise took a 250 euro deposit and today is May 20, 2016 with no deposit refund. We have started a claim with VISA to credit our account as we have full contract showing this deposit which has not been...

Enterprise Rent A Car / Damaged rental

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Avg85 on Apr 12, 2016
We rented a car from Enterprise through our auto insurance. The location at a little past 5pm and twas very busy. The man who had helped us let his co-workers that he had to leave by 5:30, no excuses. He wrote up our contract then walked us out to do a very rushed inspection of the...

Enterprise Car Rental / Intimidation to Buy Insurance

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Renter60137 on Mar 28, 2016
I rented a car from the Enterprise Car Rental office in Glen Ellyn, Illinois on March 17th. After completing the paperwork in the office, the employee took me out to the parking lot to examine the car for dents and scratches. He then got into the car with me to complete the insurance form...

Enterprise Car Rental / Rental car billing

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Reviewer79207 on Feb 18, 2016
Enterprise has billed 4 times for car rental that was paid by American Express last year. Multiple calls to both AX and Enterprise have failed to get a response from the companies. I have a paid receipt for the AX payment but neither company seems willing to resolve the issue. I have spent...

Enterprise Rent A Car / Deposit Refund - Car Rental

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zeki_b on Feb 10, 2016
I rented a car from Enterprise Rent A Car office in Oxford Airport, Oxford, UK on 21/01/2016 and returned it on 25/01/2016. Deposit refund which is 200 pounds was requested on 25/01/2016. They said it'd take 1 day to get back to my bank account, then they said 3 days, then they said it'd...

Enterprise Rent A Car / Deposit Refund

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zeki_b on Feb 10, 2016
I rented a car from Enterprise Rent A Car office in Oxford Airport, Oxford, UK on 21/01/2016 and returned it on 25/01/2016. Deposit refund which is 200 pounds was requested on 25/01/2016. They said it'd take 1 day to get back to my bank account, then they said 3 days, then they said it'd...

Enterprise Rental Car / Reported car stolen when it was already taken back

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Dorene Peters on Dec 31, 2015
Submitted 12/12/2015 Published 12/12/2015 Company Response 12/15/2015 Your Response 12/17/2015 Public published review 12/12/15 My husband rented a vehicle from the airport location for the week of Thanksgiving after Thanksgiving we decided to rent for another week, the mgr called on wed...

Enterprise Rental Car / Fraudulent Damage Claim

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KCorpus on Dec 22, 2015
On November 20-22, 2015 I rented a vehicle from the Enterprise rental facility at BWI airport. I returned the vehicle on November 22 around 5:15a.m. as I had an early flight. Given the early hour, no one was present from Enterprise to review the vehicle with me, however, I did a thorough...

Enterprise Rental Car / The staff

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Reviewer57098 on Dec 17, 2015
For almost 5 years I have been a loyal, happy enterprise plus member THVQQZ and loved you company! Now having to deal with it cost me sleep and major stress as this is the only rental in this place!! The fact is that I will be treated like trash or invisible !! There is no nice or friendly...

Enterprise Rent A Car / False Damage Repair

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Dave Karst on Dec 4, 2015
I rented a car from Enterprise at the Tulsa airport in January, 2015 . When my wife and I returned the car to the airport on 1/19/15 we along with an Enterprise agent did a full walk around inspection of the car and no damage was found or noted. In February, 2015 I received an invoice for...

Enterprise Car Rental / Said I had a 20" scratch in the rear bumper when I returned the car

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Roger Nalan Moore on Nov 22, 2015
I rented a car from an Enterprise car rental location in Pueblo Colorado on Friday November 20th at about 6:45 p.m until Sunday November 22, 2015 at 8:30 a.m. A few hours after returning the car I got an Email from the Enterprise that the car I rented from them has a 20" scratch on the...

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