Dollar General
reviews and complaints

Went into the Dollar General on Saturday Oct 22nd 2022, in Valley City ND. now this store recently did a whole remodel thinking it would get better but no. Still are supply carts full in the isles. You can’t even push a cart down any isle. What a waste of money. If a fire started you might not get out. It’s hard to shop and get what you need when you can’t even see the shelves. New management is needed.

On 10/ 2222 I visited my local Dollar General. Dollar General has advertised prices for products and when looking at receipt prices are higher than marked or advertised. For instance they advertised coke products buy 2 get one free. I was charged full price for all three 12 pks. Another drink body armour 1.25 receipt 1.40. I've been noticing this a lot when shopping there. I have been noticing this quite often when shopping there.

9:24 10/22/22Dollar General, 104 Laker Lane. Rocky Top, TN 37769

The store was so destroyed it was hard for an elderly gentleman to shop. Because it was hard to move around with all the clutter. Our town does not have a grocery store. So this is many people's only option. The restroom was not stocked with sanitary products. Such as hand soap and paper towels. There was human excrement in the toilet. I tried informing Sharon, the cashier. When I approached her she completely ignored me. I then spoke louder and again I was ignored. So I stepped forward and spoke louder. Again I was ignored. At that point I realized I was becoming upset and walked away.

the store # 12486 ever since covid the entire store in Astor Florida is awful the shelves are not stocked, and the only other store is expensive if you want to save money you have to travel 30 miles Astor is in the middle of the Forest and most people cannot afford to go to the next town, please do something or close the store the Astor store is very convenient for the residents it would be nice to have full shelves

concern citizen

I shop at DG in Weaver several times a week and take my grandkids there for toys every weekend. I was looking to buy my two grandkids a headset but couldn't find a price anywhere. I held the headset up and asked an employee named Rhonda how much it was. She replied, "I have no idea." She was standing about 12 feet from me just inside the doors. There were other customers there but no customers in line. She was not stocking or checking anyone out. She just stood there with her arms folded. I said, "Could you look it up for me?" She said, "I probably could." I took the headset to her and she grabbed it from me and made a loud sigh like I was on her nerves. She looked it up and gave me the price but said, "That may be the price or not. There is more than one kind over there." So I just put it back and took the kids to Walmart.

I think she was rude, inconsiderate, and very unprofessional, This treatment was uncalled for as well as unnecessary it pissed me off to be treated that way. I have shopped there for 10 years. I have not been back to the store except to find out her name. Rhonda.

I am now taking my kids to The Dollar Tree and to Ollies for their treats and for my weekly grocery jaunts until something is done.

Good day,

10/17/2022 I went to dollar general 5416 Rock Quarry Rd

Raleigh, NC 27610

United States

I requested that my change for my purchase be given with a smaller bill than I received. The representative rushed me and told me no. I kindly asked for the manager and she rudely threatened my safety. I’ve never been so appalled by a safety worker in my life. She attempted to assault me then attempted to call the cops for a simple request. I had no knowledge for the reason of escalation and felt that no manager should provide that level of service.

I went in to get 3/12 packs of pepsi for $12 my grandson came in with meAnd picked up some candy corn when i went outside i looked at my bill when she charged me 32 dollars and change. So i left 4 grandkids in my truck to go get it resolved . Address of said store is 331 robbins ave. Now i will tell you i hate going into any of the niles dollar generals they are always rude but this is the cleanest one out of all. A new manager chrissy immediately came to my assistance took me back there and showed me where it was a two dollar digital coupon to make it $10 again that was not my grape I wanted to three for 12 to Pepsi zeros and a cherry Pepsi are all chip Pepsi products and the sign clearly said three for 12 then underneath the $12 it said two dollar digital coupon $10 I had to completely go over this for several minutes with this young girl needless to say both of us were disgusted and discouraged at this point she took me to the register I began to apologize for speaking to her slowly and loudly but when she looked at me when we were back by the products and said if you would wait a minute she clearly set the tone for the conversation and the way she looked at me made me angry but I was not and I repeat was not anything else but stern anyway when we went to the register I apologized again she looked at the other people around her and she said I am doing everything I can to help you I’m giving you back more than you deserve I said I do not want more than I deserve I want what I’m entitled back she goes well I’ve only been a manager for two weeks and I don’t know how to do it so you’re getting more than you deserve back needless to say I did not get anything back my credit card was not credited anything back at all I don’t even know what to say or do at this point I definitely do not wanna go back into that store she was rude she was ignorant and for the last time regardless of whether she was new or not the people you’ve had in the back and then that store running it and working it have been horrible however I do deserve my money back they charged me 1398 for two Pepsi zeros and five something or six something for the cherry Pepsi when it should’ve been three for 12 my email is [protected]@

Aol.com. I do not want this young lady to lose her job or anything I just won’t be back because of my own one too many personal incidences I just want back but I’m entitled to all my money I do not have my receipt because by the time we got through with all of that I was frustrated I signed it I never got any money back I don’t know what she did if she ripped it up or what I’m still upset over the whole thing

This store is absolutely pityful , I love dollar generals , it desperately needs to be stocked and management. It’s very convenient for my employees to go over and buy stuff . Yesterday I went in there it looks like a storm has went thru the store absolutely needs to close or have merchandise. Please help get this store on track to stay open. I know a guy comes and stocks the store but where is the management. They also lock doors leave with sign on door closed right now.

This complaint pertains to the store in Red Lake Falls, MN. At the beginning of the opening of the store, your store was the most visited store in our town. For the last few months, it has been very difficult to find the store open for business during the day and weekends. Today the hours were 8a.m. until 11 a.m. The store was closed from 11 a.m. until 4 p.m. Customers stand outside the doors and have to pound on the doors for the one employee occupying the store to open the doors. The store is a wreck, no stock has been put on the shelves, yet we are told that they have to close the store during the day to allow the employee to stock shelves. The store looks like a tornado went through it. Seems to me that Dollar General would be financially better to simply close the store for good. People of the town would have to travel out of town to shop but at least we can get in the doors and shop. PLEASE REVIEW THIS MATTER AND GIVE THIS YOUR IMMEDIATE ATTENTION!

I went to store #17260 this morning to use my digital coupons. My receipt #[protected] .I entered my phone number like usual. There was a line so even though my total seemed high, I didn't want to hold up the line so I just left. When I check my receipt I had only saved $5.00. Checking further I was charged full price for the $8.00 , 50 % off planter, the salsa was full price ,no BOGO.I go to DG to save money but the registers don't always work right. I'll watch it closer and hold up the line when it's wrong

I was working as cashier at store #14354 a customer came up with 2 jugs of tea his card was not working I tried to call help for him but nobody answered so I went to get someone to help him when I got back he was gone and so was the tea another customer pointed out front I went out and asked him for the tea back he said he put it back in the fridge I said will see and went back in he came in behind me I told the other girl working that I don't know if the tea was stolen or not. the customer came in yelling i asked him where the tea was again he said he put it back it was my time off to go home. I went home when I came back in on Monday morning I was told I was terminated. I don't believe it was right. I have worked there for 3 yrs. Theppl on the store steal all the time so I thought he took it

Visiting from Texas 10/2/22 mid afternoon and the store was a disaster very dirty and disorganized employees were arguing cursing and fussing at each other very unpleasant and unprofessional no management on site to deescalate the situation very shocked on the behavior of what manager was there on duty and how he spoke to and treated his employees I wouldn't ever return very bad look on the community and dollar general as a company

My name is Patricia King. June 29 - July 4, 2022. I was working at Dollar General at the Horsebend Plaza on Powder Spring. I walked off the job after two weeks. I was hired as a full time Lead Salesperson. Whitney, manager at the time gave me 19 hours the first week. I asked why wasn't getting 30 hours like corporation hired me as. She said the money wasn't in store budget. The next week I got lesser hours. I told her I couldn't live off that. I gave her two weeks notice. I found later Whitney was giving my hours to herself and Virgina, Assistant Manager, who no longer works their. I also had problems with Kareem. I had problems with him as a customer and employee. He left early one evening closing the store two hours early. He asked me to come in two hours early the next day. I didnt come in early. I came in regular time. 7/3/22 He yelled at me when I walked door yell why I didn't come early like I was a child. I couldn't work at general dollar anymore. As a customer I still having problems with Kareem. He refuses to give me change and cash app money

Your employee, tim edwards, totally went off on me. Something was mispriced and I brought it to his attention... He said "f*k it thats not the price, someone put it in the wrong place" and threw the item. Then he said "welcome to the real world"... I informed my husband of what he said... My husband came back to the store and he told my husband "get the f*k out of my store". We talked to the manager and district manager and "video" showed us in the wrong. Seriously? This needs to be dealt with... He's totally out of control

I am writing to express my dissatisfaction with the Montpelier, Va Dollar General Store. I shop here often, however, if you wish to shop after 6 pm it is hit or miss. The store employees decide that they wish to close at 7:00 or 8:00 pm and they do so. I have even been informed at 7:50 that I will need to make my final selections and meet at the register as they close in 10 minutes. The signs outside clearly show the hours as 8 am to 9 pm. The aisles are consistently filled with unloaded stock, blocking entry or exit from virtually 80 % or more of the aisles.

On September 30th between 12-12:30 in the location in Middletown CT. The cashier was very rude regarding the bags. The cashier was bagging my items and didnt continue with the rest of the items. I asked her if I can have another bag she said this is not charity and you have a bag. I was taken back by this comment as I was with my elderly mother. I told her that I know I have a bag but you bagged the other items so I thought you were going to bag the rest. So I begin bagging my items into my personal bag.

I previously worked at Ames Corporate office and we strived to ensure our cashiers were properly trained to greet and respect the customers as they are th reason we were in business.

I am very disappointed in the service I received today.

All these people complaining about a store and employees who look annoyed - it's because they have to deal with this company. You guys have no idea what they put them through. They give so little hours a week that, even with the store manager working 60 hours (well over what should be required considering the pay and benefits offered to them), they don't even half enough hours to have 2 people working at all time. Half the time someone is there alone, and this isn't just for the small stores - even the busy stores are given terrible hours. So the one person working has to sit there and ring up all the customers on the register and never has the time to get anything done. On top of that, they send stores unnecessarily large trucks filled with too much of product they already have, and almost none they actually need. They send the same size truck every week so they can meet their quota, but its filled with stuff they already have so they get stock rooms full of overstock products. They've added about 40 hours worth of work in the past two years and stores still have the same or less hours than they did those two years ago. The company is tearing it's employees apart in the name of maximizing corporate profit. Nothings ever going to get done though, because simple minded people like the ones posting these stupid complaints would rather complain about how their entitlement was damaged. If you guys want change and better managed, stocked, and friendly stores, put yourselves in the shoes of the employees and you'll see corporate Dollar General is the cause, not them.

On September 28, 2022, I drove to the Dollar General on 339 Nisbet St. NW Jacksonville Al. I found that the Doors were locked at 9:45am, parking lot was full of trash and cigarette butts. Trash cans were over flowing. I had to drive down the road to purchase what I needed. This is a high traffic college town that relies on this store to be open during your business hours and presentable in our town.