Dollar General reviews and complaints 1
View all 3835 complaintsDollar General - Employees are lying about their blue dot penny salese also being very rudesalese dot dea
At Dollar General on Peach Orchard Road, address 3036, there are 3 female employees, and one of them is the manager. Lying about their sales. They put things high up, so customers can't reach them. When I saw a ladder and tried to use it, she snatched the ladder then refused to get the item for me. When I get to the register, I watched a lady ring up the person in front of me for the penny. Blue dot sales. They lied to me and told me my blue dot items were not on sale. The manager was rude. I believe they are saving the items for themselves because I had a lot of items for my daughter, and I was told they weren't on sale. The manager replied, well, let me put these back since you can't afford them. I then called corporate. I remained calm, yet these ladies were very rude and one of them even threatened me
Claimed loss: All of the items in my basket
Desired outcome: the manager of DG on 3036 peach orchard Rd to simply ring up my items on sale as I know for sure that they are..when I called corporate I was told that the blue dot items are indeed on sale..I called corporate and spoke to Shirley
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If you knew what the penny deals actually are, maybe you would understand. I am sure there are signs that say ask an employee for assistance with items, you don't touch the ladders. Items that are pennied out are things that the understaffed and overworked employees didn't have time to pull down, pack up and send back before a deadline. They get violations for not doing this impossible task and NO, employees aren't keeping them for themselves. If a customer finds a penny item and brings it up, the employee is supposed to go take the rest off the shelf and not allow customers to go back and clear them out. But guess what? There is no time to step away from the register sometimes and once they know it is ringing up one penny they have to stop selling them. Putting them up high is utilizing sky shelf space for storage not the employees hogging the good hoses and pillows.