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Disney Movie Club Logo

Disney Movie Club

Disney Movie Club

P.O. Box 738
Neenah
United States - 54957-0738
Customer Care
Phone:(888) 257-9100
Mobile:(800) 723-4763
(800) 778-7879
 
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Disney Movie Club Complaints & Reviews

Disney Movie Club - movie prices and membership

Posted: 2014-06-18 by    candace12
Complaint Rating:  0 % with 0 votes
these guys are scam artists, its cheaper to buy these movies at walmart ... and they wont let u get out of it unless u complete the orders of the membership ... thats unfair they shouldnt be aloud to send people movies they have NOT ordered and then expect them to pay for them ! .. then keep...
Complaint comments Comments Complaint country Canada Complaint category DVD Order & Rental

Disney Movie Club - returned to sender

Posted: 2014-04-22 by    ChristieM
Complaint Rating:  100 % with 1 votes
I called to cancel my account so i would buy out the remaining movies to complete m contract. Ordered my movies to my work address, got my email that it was returned to sender. tried again, same thing. they never showed up at my wok address at all. Tried my grandmas house street address. same...
Complaint comments Comments Complaint country Canada Complaint category Movies

Disney Movie Club - charges for declined DVDs

Posted: 2014-02-26 by    alexadem
Complaint Rating:  100 % with 1 votes
This is now the third time I received confirmation that I declined a featured DVD and they sent me the DVD anyway! I'm sick of wasting my time unnecessarily standing in line at the post office to return these. My time is worth money too, and to have to take time out of my business day to...
Complaint comments Comments Complaint country United States Complaint category DVD Order & Rental

Dis*disney Movie Club - won't let me cancel/unauthorized charges

Posted: 2014-01-02 by    Jessica Acreman
Complaint Rating:  0 % with 0 votes
Didn't start a membership or subscribe to them and they are taking money off my card monthly. I have contacted them but i haven't gotten a response back. I'm on disability and can't afford them taking money my card monthly. They won't respond they just keep taking my...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Dis*disney Movie Club - Unauthorized charges

Posted: 2013-11-26 by    azumi
Complaint Rating:  100 % with 2 votes
There was a charged record at my credit card yesterday afternoon, about 30 dollars
But I don't even know what the f*** was happened because that time I was sleeping
I didn't buy anything here and I don't think any company or anybody could even know my credit card...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Disney Movie Club - Incompetent Customer Service

Posted: 2013-07-02 by    xxxorcist
Complaint Rating:  100 % with 1 votes
Been a member for a few months now. Initially things went well, however, as of recent service has become pretty awful. Started when I recently ordered a DVD to complete my third of six DVD commitment to the group. Paid for and received movie and everything was good. Got a copy of another movie...
Complaint comments Comments Complaint country United States Complaint category DVD Order & Rental

Disney Movie Club - Charged for a Declined Movie

Posted: 2013-01-23 by    jettahlily008
Complaint Rating:  100 % with 3 votes
Since I joined the Disney Movie Club I have declined every feature. A movie came in the mail and when I called them to let them know that I declined it. They said that I missed to decline the feature of the month. I don't know how to prove it now and they are charging me for the movie anyhow....
Complaint comments Comments Complaint country Canada Complaint category Online Scams

Disney Movie Club - Featured Title

Posted: 2012-12-05 by    grandoor
Complaint Rating:  0 % with 0 votes
Even though I declined the featured title I was still charged for it, causing my credit card to be overcharged. When I contacted them they said it was to late for them to cancel, but they were still able to include a return envelope....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Dis*disney Movie Club - California - what should i do?

Posted: 2011-09-29 by    peguitar
Complaint Rating:  100 % with 1 votes
I have ordered DVDs from it once, but later, there were constant charges about $28~30 on me credit card record each month! what should i do to stop it?...
Complaint comments Comments Complaint country United States, California Complaint category Unauthorized Charges

Disney Movie Club - Washington - Disney Movie Club

Posted: 2011-08-28 by    FoReal352
Complaint Rating:  0 % with 0 votes
Ok. So I need to cancel my member ship because I AM UNDER 18. My mom has been getting very mad. we haven't bought anything for the commitment thing. And yet we don't want to buy anymore. So please just cancel my account....
Complaint comments Comments Complaint country United States, Washington Complaint category DVD Order & Rental

Disney Movie Club - Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account

Posted: 2011-08-13 by    Torma
Complaint Rating:  100 % with 1 votes
Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account. We had to cancel our credit card and they removed the charges from our account. But D.M.C. didn’t stop sending us bills and notices for many months (still coming as of today). The credit card company...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Disney Movie Club - attempts to decline monthly featured selection

Posted: 2011-07-20 by    LaceyAmanda
Complaint Rating:  0 % with 0 votes
I can't find the featured selection on the site, so I can decline it! Also, there have been other misleading things the "club" has done....
Complaint comments Comments Complaint country United States Complaint category News & Media

Disney Movie Club - Ontario, Barrie - wrongful billing

Posted: 2011-07-08 by    Debra Green
Complaint Rating:  0 % with 0 votes
L'M WRONGFULLY BILLED, L HAVE RECEIPTS FROM PAYMENTS SINCE FEBRUARY -JUNE2011. THEY ARE TRYING TO BILL ME FOR DVDS RETURNED, DVDS NEVER RECEIVED OR ORDERED BY ME,...
Complaint comments Comments Complaint country Canada, Ontario, Barrie Complaint category DVD Order & Rental

Disney Movie Club - Disappointed customer

Posted: 2011-06-21 by    Droomer
Complaint Rating:  100 % with 2 votes
I joined this club to obtain movies for my grandaughter. placed first order in time for Christmas- received nothing by Jan. but they had cashed my check! Called them.. they sent my movies to someone else and had all my info incorrect! finally got movies..then ordered more...this order they messed...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Disney Movie Club - Sending Movies without Option Cards

Posted: 2011-05-24 by    Orion's Bell
Complaint Rating:  100 % with 1 votes
Twice in the past I have received and been billed for movies after I sent back the option out card. Last month I received TRON Legacy, but I never received the monthly packet before-hand with the option-out card. I wasn't too happy, but it did complete my 4-movie/2-year obligation. But...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Disney Movie Club - Oregon - Fraud

Posted: 2011-05-07 by    Rachpj
Complaint Rating:  0 % with 0 votes
Well I can tell you that my experience with the Disney Movie Club has been just awful. First I ordered my free movies, paying for just shipping of course, at the prodding of my boyfriend because it seemed like a good idea at the time to include some kid friendly movies into our collection for...
Complaint comments Comments Complaint country United States, Oregon Complaint category Movies

Disney Movie Club - Fraudulant Charge on CC

Posted: 2011-04-27 by    Aaron M Foster
Complaint Rating:  0 % with 0 votes
I received a fraudulent charge on my CC, never signed up for anything nor have I ever signed up for a club like this, I know how they work. I went through my Visa card fraud protection and they refunded the charge and I thought that I was finished with them but then I received another shipment....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Disney Movie Club - Illinois - Not Quite Sure What to Think

Posted: 2011-04-21 by    LexandJojosmommy
Complaint Rating:  100 % with 1 votes
OMG- hillarious! Here is my exprience with the Disney movie club. Then you decide either way. I went online & ordered my 2 movies on April 6th. I was looking for an Easter present for my 6 year old daughter. Gave it plenty of time to be shipped by Easter-right? I ordeded Snow White and Alice...
Complaint comments Comments Complaint country United States, Illinois Complaint category DVD Order & Rental

Dis*disney Movie Club - Unauthorized transactions

Posted: 2011-04-16 by    Massimiliano
Complaint Rating:  50 % with 2 votes
I have noticed three unauthorized transactions on my Postepay Visa Electron card from DIS*DISNEY MOVIE CLUB US of which I do not know anything about. They started with a 0, 77 € charge in January. Then another 18 € unknown bill was charged in February and finally a 28 € one in...
Complaint comments Comments Complaint country Italy Complaint category Credit Cards

Dis*disney Movie Club - unauthorised credit card mutations

Posted: 2011-02-16 by    Me_me
Complaint Rating:  100 % with 1 votes
Charges on my Credit Card, unauthorised. This company is not even suppose to have my credit card number. Have never been in contact with them....
Complaint comments Comments Complaint country Netherlands Complaint category Credit Cards

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