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Disney Movie Club Customer Care Service

Disney Movie Club

P.O. Box 738
Neenah
United States - 54957-0738

Customer Support Phone Numbers

Phone:
(888) 257-9100 2 1
Mobile:
(800) 723-4763 0 0
Disney movies on DVD.
(800) 778-7879
 
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Disney Movie Club Complaints & Reviews

Disney Movie Club - Colorado, Winter Park / Hannah Montana

Re
Reviewer92913 on 2015-09-01
I hope after the VMA'S and Miley Smoking Pot on camera as if it's not a big deal at all and her Potty Mouth, that you will no longer be putting Hannah Montana back on the air. Miley can live her life as she sees fit, however the minute you put that show back on the air all those young and...

Disney Movie Club - Wisconsin, Neenah / won't let me cancel/unauthorized charges

Pe
Pei Pei Cheng on 2015-04-27
won't let me cancel/unauthorized charges I called and canceled my membership Feb/2015. Returned all the DVD they sent to me, but they keep sending to me back DVD I didn't ordered from them. They force you receive their new movie, and make the form very difficult to find how to call...

Disney Movie Club - Saskatchewan, Saskatoon / returned to sender

Ch
ChristieM on 2014-04-22
I called to cancel my account so i would buy out the remaining movies to complete m contract. Ordered my movies to my work address, got my email that it was returned to sender. tried again, same thing. they never showed up at my wok address at all. Tried my grandmas house street addre...

Disney Movie Club - Arizona, Tempe / Charges for declined dvds

Al
alexadem on 2014-02-26
This is now the third time i received confirmation that i declined a featured dvd and they sent me the dvd anyway! I'm sick of wasting my time unnecessarily standing in line at the post office to return these. My time is worth money too, and to have to take time out of my business day...

Dis*disney Movie Club / Unauthorized charges

Az
azumi on 2013-11-26
There was a charged record at my credit card yesterday afternoon, about 30 dollars But I don't even know what the f*** was happened because that time I was sleeping I didn't buy anything here and I don't think any company or anybody could even know my credit card number So I blocked the card

Disney Movie Club / Incompetent Customer Service

Xx
xxxorcist on 2013-07-02
Been a member for a few months now. Initially things went well, however, as of recent service has become pretty awful. Started when I recently ordered a DVD to complete my third of six DVD commitment to the group. Paid for and received movie and everything was good. Got a copy of another...

Disney Movie Club - British Columbia, Prince Rupert / Charged for a Declined Movie

Je
jettahlily008 on 2013-01-23
Since I joined the Disney Movie Club I have declined every feature. A movie came in the mail and when I called them to let them know that I declined it. They said that I missed to decline the feature of the month. I don't know how to prove it now and they are charging me for the movie...

Disney Movie Club / Featured Title

Gr
grandoor on 2012-12-05
Even though I declined the featured title I was still charged for it, causing my credit card to be overcharged. When I contacted them they said it was to late for them to cancel, but they were still able to include a return envelope.

Dis*disney Movie Club - California / what should i do?

Pe
peguitar on 2011-09-29
I have ordered DVDs from it once, but later, there were constant charges about $28~30 on me credit card record each month! what should i do to stop it?

Disney Movie Club - Washington / Disney Movie Club

Fo
FoReal352 on 2011-08-28
Ok. So I need to cancel my member ship because I AM UNDER 18. My mom has been getting very mad. we haven't bought anything for the commitment thing. And yet we don't want to buy anymore. So please just cancel my account.

Disney Movie Club / Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account

To
Torma on 2011-08-13
Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account. We had to cancel our credit card and they removed the charges from our account. But D.M.C. didn’t stop sending us bills and notices for many months (still coming as of today). The credit card...

Disney Movie Club / attempts to decline monthly featured selection

La
LaceyAmanda on 2011-07-20
I can't find the featured selection on the site, so I can decline it! Also, there have been other misleading things the "club" has done.

Disney Movie Club - Ontario, Barrie / wrongful billing

De
Debra Green on 2011-07-08
L'M WRONGFULLY BILLED, L HAVE RECEIPTS FROM PAYMENTS SINCE FEBRUARY -JUNE2011. THEY ARE TRYING TO BILL ME FOR DVDS RETURNED, DVDS NEVER RECEIVED OR ORDERED BY ME,

Disney Movie Club / Disappointed customer

Dr
Droomer on 2011-06-21
I joined this club to obtain movies for my grandaughter. placed first order in time for Christmas- received nothing by Jan. but they had cashed my check! Called them.. they sent my movies to someone else and had all my info incorrect! finally got movies..then ordered more...this order they...

Disney Movie Club / Sending Movies without Option Cards

Or
Orion's Bell on 2011-05-24
Twice in the past I have received and been billed for movies after I sent back the option out card. Last month I received TRON Legacy, but I never received the monthly packet before-hand with the option-out card. I wasn't too happy, but it did complete my 4-movie/2-year obligation...

Disney Movie Club - Oregon / Fraud

Ra
Rachpj on 2011-05-07
Well I can tell you that my experience with the Disney Movie Club has been just awful. First I ordered my free movies, paying for just shipping of course, at the prodding of my boyfriend because it seemed like a good idea at the time to include some kid friendly movies into our collection...

Disney Movie Club / Fraudulant Charge on CC

Aa
Aaron M Foster on 2011-04-27
I received a fraudulent charge on my CC, never signed up for anything nor have I ever signed up for a club like this, I know how they work. I went through my Visa card fraud protection and they refunded the charge and I thought that I was finished with them but then I received another...

Disney Movie Club - Illinois / Not Quite Sure What to Think

Le
LexandJojosmommy on 2011-04-21
OMG- hillarious! Here is my exprience with the Disney movie club. Then you decide either way. I went online & ordered my 2 movies on April 6th. I was looking for an Easter present for my 6 year old daughter. Gave it plenty of time to be shipped by Easter-right? I ordeded Snow White and...

Dis*disney Movie Club / Unauthorized transactions

Ma
Massimiliano on 2011-04-16
I have noticed three unauthorized transactions on my Postepay Visa Electron card from DIS*DISNEY MOVIE CLUB US of which I do not know anything about. They started with a 0, 77 € charge in January. Then another 18 € unknown bill was charged in February and finally a 28 € one in March. Then I blocked the card .

Disney Movie Club - Illinois, Machesney Park / Ships Movies I Didn't Order!!!

Sa
Santofan on 2011-02-15
Disney Movie Club emailed me today to confirm an order I never even placed! And it's for a movie I wouldn't order in 100 years! I've had trouble with them in the past, too, when they weren't counting my full-priced orders against my membership commitment. If I get thi...

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