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Dell Customer Care Service

Dell Computer Corporation
One Dell Way
Round Rock, Texas 78682

United States

Customer Support Phone Numbers

Phone:
(888) 560-8324 11 2
Fax:
(800) 317-3355 0 0
Dell Inc. is an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide
 

Dell Complaints & Reviews

Dell / Finance department

Hl
hlespinosa on 2016-05-26
I purchased my 4th Dell system, did not perform as suggested, the biggest issue is financing, after paying on time for 24 months I was short on the last payment they charged me all the interest. I called and explained how when i purchased their people told me how many payments to pay it...

Dell / Server Spare parts Order

Bi
Bibhuti Bibhaker on 2016-05-17
This complain is regarding Hard Disk Spare part I ordered for Server R370. I ordered and paid the amount as per there quotation on 24th JAN, and I received parts in APRIL. They took so long to execute the prepaid order and then too they send me HDD without Fitting socket. I raised the issue...

Dell Computer / Bait & Switch on Computer

Ea
eastwestauto on 2016-05-04
On April 8th, 2016, I received an email "offer" from Dell to receive a substantial discount on their XPS8900 computer line. I accepted the offer and carefully selected the individual components that I needed an ordered a computer. For reasons I can't imagine and haven't been told, I...

Dell - Ontario, Mississauga / Inspiron 15/5558

Ro
RobHalliday on 2016-04-17
The worst customer service I have ever come across in all my years. I have been in the customer service industry (CCTV, Access control, security) for over 30 years and if I ever left someone without a system for 2 or 3 days let alone 2 or 3 months they and every other user they knew would have...

Dell - Texas, Round Rock / Terrible service

Mi
Mike on 2016-03-07
Dell representatives failed me and cost me hundreds of dollars. When I've tried to contact their customer service they used their automated phone system to hide from me. I also sent them numerous emails but never received a response. I ordered few things from this website which I've never...

Dell - Texas, Round Rock / Horrible!

An
Ann on 2016-03-07
This year I've discovered Dell website and ordered few things. But later I received a message stating that items I've ordered are out of stock. I immediately contacted customer service and they said here will be no refunds. They never explained the reason. If you want to use Dell.com be...

Dell - Oklahoma, Oklahoma City / Customer service / sales / deceptive practices

Aq
aqcfxr on 2016-03-03
I spent last night building a cart after researching laptops for a week. I had two different machines chosen as final candidates. I saved the cart and then re-logged in to verify that the cart was there before retiring for the evening. Today I logged in and my cart was EMPTY!!! I had taken...

Dell - Arizona, Prescott / Dell Latitude 10

Ca
carlos1075 on 2016-02-23
Our company bought 5 Latitude 10 tablets, and have not had any issues with the tablets. Customer ID145514792 We use the tablets on a daily basis in our delivery trucks, so I need to have good car chargers in the trucks. I went on the Dell web site and ordered the recommended charger that...

Dell - Florida, Jacksonville / Inspiron 20 3000 3043

Re
Reviewer36104 on 2016-02-23
Internet connectivity issues. Dell Computers are SO VERY PROPRIETARY that no matter what you do or what happens, Dell is available for a nominal fee of $300.00 to $500.00 for a service contract or for a fix to your computer. They install so many Dell Programs that when you have a computer...

Dell / Venue 7 3741 tablet

Br
brijith on 2015-12-09
charger damage...physical damage I purchased a dell venue 7 3741 tablet two months before ... now my tablet charger is damaged due to some voltage problem .i contact dell customer complaint service ..they says that ..my product has no warrenty in accesories ..only warrenty for software...

Dell Computer Corporation / Lack of Customer Service

Pa
patorl on 2015-12-05
Spent over 5 hours trying to get support from Dell. I then decided to return the item because I saw that if I had a problem in the future, it would not get resolved. I spend another 2 hours trying to return the item and still have not received the Return Authorization #. I had to end up...

Cordell And Cordell / Because of their careless and unexperienced behaviour have lost the case

Re
Reviewer90534 on 2015-12-03
I have some problems and the situation was very serious. I went to Cordell and Cordell. These guys weren’t so professional and they said to me. They didn’t represent me in the court as I thought it would happen. Because of their inexperience, I have wasted time and lost money. I lost the...

Dell - Ontario, Aurora / Inspiron 13

Re
Reviewer57053 on 2015-12-02
We bought the Dell Inspiron 13 7000 series a year ago. It has been nothing but issues. We have had a technician into the house because the WiFi was so slow that most of the time it could not connect. It crashed because of a Windows 8 issue (came with computer). Mulitiple times, now too...

Dell - Ontario, Toronto / Online service and general customer service

La
lawdhavemurcee on 2015-11-30
I have been with Dell (Canada) for over 10 years and have purchased several items from them throughout the years. I dread each time I have to call customer service because it always so awful ( difficulty understanding me or difficulty understanding the personnel) So today I decided I wa...

Dell - North Carolina, Wilmington / laptop inspiron 3520

Re
Reviewer68228 on 2015-11-27
I bought a inspiron 3520 windows 8. The cost $580.00 US $ form Best Buy in Miami. OK so it works for a few months and thank G-d it came with a warranty. I let it lapse spent $279.00 for another warranty, this year $179.00. I have spent hundreds of hours on the phone with the dell people...

Dell - Virginia, Charlottesville / Computers

Re
Reviewer28533 on 2015-10-13
Buying Dell can be a costly mistake. It was for us. My daughter's Dell mini-tower desktop was 5 months from brand new when the hard drive failed. It had a year warranty from Dell, an extra-cost warranty extension for three additional years, an extra-cost contract for on-site service, and...

Dell - Maryland, California / Bose SoundTrue Headphones

Re
Reviewer67522 on 2015-10-04
Hello, I had ordered Bose SoundTrue headphones on 12th Sep from Dell representative. (887390371). The delivery date kept on getting delayed, from 21st sept to 28th Sep to 2nd Oct and finally it got cancelled after almost 25days without any reason. The status says cancelled. 1) There is no...

Dell / Transfer of ownership

Vi
Vilayil Ann on 2015-09-30
I had got my laptop from Kuwait and now its not working, when taken to service center they told me to transfer the ownership as its not an Indian product so we had filled the transfer ownership details and till date the ownership hasn't taken place. Its been month and no reply I have...

Dell - Texas, Round Rock / Alienware - ordering process and verification.

Jo
John Burroughs on 2015-09-01
Here is my horror story with Dell I work for Citizens Bank and I'm a member of the Del Purchase Program. I originally had applied for Dell Financing on or about 8/15/15. After I had entered my info at the website, I was approved for financing but was unable to start using my acct...

Dell Inspiron / battery power adapter

Ta
taimoor cheema on 2015-08-12
i have a problem ...whenever I turn on my pc a notification appers tht :the ac type power adapter and battery cannot be determined.please connect to a 65W power adapter for further... the battery may not charge., , , although my battery is performing normally and power adapter is also good...

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