Dell review: Service tag Dell Service Tag: 4SNR9H2 [Case : [protected]] [ ref:_00D0bGaMp._5006PEahxg:ref ]

Another service tag Service Tag 4SNR9H2

Service Request Number [protected]

Firstly my bank proved that Dell South Africa had received my money on the 15 th of September 2023, yet Dell South Africa refused to acknowledge receipt there of.

2. Secondly I could not get hold of South Africa via the phone notwithstanding many attempts. I was always put through to an oversees operator, who told me I had to get in touch with South Africa to verify my payment.

3. At first I was not updated on the fact that my parts were not available. But after several calls I eventually received an email informing me that the part will arrive almost a month after payment was made.

4. On my previous order the South Africa technician installed a battery notwithstanding that the mother board had died. Which is ridiculous as what can I do with a battery in a laptop that is not functioning.

5. Your service has been poor with the last two encounters I had with you and I shall rate you as a one on all the google ratings.