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They just don't seem to care
Complaint Rating: 
Company information:
Whirlpool
United States
www.whirlpool.com
We received a defective cook top. Flames shooting out at every angle. I escaped being caught on fire by inches. Whirlpool refuse to replace it, claiming that they will have someone repair it. After 5 attempts to repair it, it still is not fixed. They just don't seem to care. They send a so called technician who has no idea what he is doing. We are now waiting for another part that was to be overnight to us this was 7 days ago. I guess if I suffered 3 rd degree burns they may have replaced it.
Still waiting.
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