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Wendys Complaints - Missing items and quality

Review all Wendys complaints

Wendys

Posted: 2007-08-11 by Robert Gilmer [send email]
Missing items and quality
Complaint Rating:  100 % with 3 votes
Today we went to the wendys off fifth and keystone area in reno nv and ordered 2 big bacon classics without bacon a #6 and two more big bacon classics. When we arrived at work we received ice cold, i mean still frozen fries, one big bacon without bacon and we received the 2 big bacon classics. Due to the time it was a horrible inconvenience. When we called the store the manager spoke very little English and showed no concern!

Very poor service!
Comments United States Food
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Comments

412 days ago by Cobalt Tinor [send email]
All fast food resturants suffer from those issues, answer is simple since they have no intention of doing anything go somewhere else. I think the biggest problem you address was the "little english" and that is a nightmare and it needs to be addressed by the government. Though we are culturally mixed here in America the language is english or as i call it american, you should not be able to hire people who cannot communicate with the customers. I am all for helping out immigrants who go through the proper channels, but those are the same foreigners who will learn the language. The others could care less, and if that's the case go back to your beloved country.

Service and quality is not a "wendys" thing it is a "fast food industry" thing. Standards for time used servicing a customer is absolutely impossible.

I was a manager for dunkin donuts many years and the atrocities i see and experience make me want to go back into the industry and take a pay cut... maybe i just will.
360 days ago by Rick Berry [send email]
I went to Wendys in Maysville Kentucky on my lunch break. I ordered my food and asked politely if I could please have some ketchup,the employee rolled her eyes and said some people dont know the f*ck ketchup is in the bag. I FEEL LIKE THIS BEHAVIOR WAS UNCALLED FOR AND I dont think Ill eat there ever again!

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